We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible service, small dark rooms in need of repairs.”
Review of 207 Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
207 Inn
Ranked #817 of 1,259 Hotels in Rome
Chicago, Illinois
Level 4 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible service, small dark rooms in need of repairs.”
Reviewed May 23, 2011

After a wonderful 2 week cruise we arrived in Rome. The Comfort 207 was the only bad experience of the whole vacation. I would not recommend this place to anyone for any reason. There were 4 of us traveling and we had reserved 3 rooms. I personally had booked online and had a copy of my reservation in hand. The clerk told 2 of us that we didn't have any reservations at all. After about 10 minutes, she finally found my friends reservation (after calling her Mr.) but told me she had nothing for me and that the conformation I had didn't mean anything because they didn't deal with that company. My friend was standing next to her and happened to see my name on a room list. Wow...there I was--reservation and all. She then put both of us in the same room until we complained and got our own rooms. Very little light. No wash cloths, bath mat or hand towels. Shower door broken. Basically unacceptable.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deh413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

176 reviews from our community

Traveler rating
    44
    65
    41
    12
    14
See reviews for
34
77
17
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 18, 2010

My better half and I stayed at Hotel 207 for a week at the end of September to the beginning of October. This was our second trip to Rome this year, having stayed in the Golden Tulip Bellambriana in February. Hotel 207 far exceeded our expectations after reading less than positive reviews on Trip Advisor. I am glad to say we found all of them to be unfounded. We were greeted by a very friendly lady (can't for the life of me remember her name) who knew exactly who we were, checked us in and gave us a map of places of interest and places to avoid. We were then given a breakfast menu, choice of hot drink, juice and croissant which was delivered to our room every morning by one of the two friendly members of staff.
We opted for the small room with balcony as we were on a budget. We expected to find a small single bed, as was advertised, but found a good sized double. The room itself was quite small, but still had a bedside table, dresser and wardrobe...and to be honest if you need a big hotel room to sit about in, in Rome, your missing out on a wealth of beauty that's just on your doorstep. Which is literally what you get with 207. St. Peters Square and the Vatican are a 5 minute stroll away, and for everything else the ottoviano metro stop is about a minute away, easily spotted from the balcony.
There didn't seem to be any staff about after about 8 o clock, but in my opinion this just added to the feeling of being at home in Rome.
I had read reports of the noise from the street and metro being unbearable, however the markets are closed up and gone by 9pm, not sure what time they start at as I always slept through their arrival-noise, when the doors were closed, was not a problem. You could occasionally hear the metro but unless you're as fussy a sleeper as say, the princess and the pea, the noise will not bother you.
I cannot praise or recommend this place enough, we've been home for about a fortnight and I'm homesick for it...cannot wait to go back!

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GrainneJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2010

I stayed there with my girlfriend at the end of september 2010 and decided to opt for a room with a balcony even though we were told the room would be small with a tiny bed. We were surprised when we saw more or less a normal size bed. As we were spending most of our day sight seeing we didnt mind having a smaller room as the balcony more than made up for this. The hotel is very very clean, probably the cleanest place I have stayed, and the staff are extemely helpful and friendly-we didnt have any problems with language either as their English was good! We were seved breakfast in bed every day and had a choice of times for it to be delivered. There were plenty of inexpensive restaurants on our doorstep as well, along with a very cheap market just in front of the hotel. It was still quite warm when we stayed at around 27 degrees every day, but the room had air conditioning. Ottaviano Metro stop and the vatican are literally a stones throw away, so an excellent location for sightseeing. All in all I had a great time here and would definitely come back again.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank knoxy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2010

YOU SHOULD AVOID THIS HOTEL...I'M WARNING YOU FROM MY EXPERIENCE
I made a booking to this hotel for more than a month and found out upon arrival to the hotel that the room just gone due to a problem with booking!!!!!
It was an absolutely unacceptable reason and poor management since it supposed to be informed few days ago so that I could reorganize the hotel booking. I don't need to stay to that hotel, but finally I knew from the hotel reception after carring more than 40 kgs heavy weight bags via a long journey.
Luckily, I arrived around 4-5 pm so I could rearrange the accommodation.
WHAT IF YOU ARRIVE LATE AT NIGHT????????? it will be absolutely nightmare for you...
So I'm warning you.....avoid this hotel.. It's so risky to find out yourself has no room to sleep.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skyrocket747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rome hotels

Show Prices
Show Prices
Show Prices
Show Prices
Wollongong, Australia
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 12, 2010

Expectations is what it is all about. Hubby & I stayed at 207 for 3 nights before a Meditteranean Cruise with 2 other couples. Granted, our room was very tiny in comparison to what we are used to but we found it quaint, with a wonderful balcony where we could have a drink and watch the Romans at work and play. It was all clean and the great thing was that it was close to the Vatican and within walking distance of what we wanted to see. We also got the bus to go to the colloseum and other places. We didnt notice the noise at all and anyway, who wouldnt want to be serenaded by the local market stall owner who saw us sitting on the balcony having a vino! There were larger rooms available but without a balcony. It was a small (pardon the pun) price to pay to be able to use this at night and in the early morning which is the only time we were really in the room (who wants to watch TV when you are in Rome!). For breakfast we just did what the locals did and had a coffee and a pastry standing up at the little shop just a few doors away from the hotel (the owner was very accomodating with our lack of Italian but we did try!). In regard to the front desk there was a small problem with the language barrier but they did try thier best and were very polite if a little reserved. I found nearly all of the places in Italy that we visited wonderful and the people very willing to help you if you tried to speak a litte of their language. As my husband is fond of saying "Its all part of the experience". I would definitely recommend this hotel but only if your expectations are realistic.

  • Stayed May 2008, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesrollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southampton
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2009

Very friendly hotel. Room spotlessly clean, towels changed every day bed linen changed every 3 days. Staff very helpful. We had a corner room which was quite large but the rooms with balconies were very small. Breakfast is served in your room at the time you require. Only get a croissant and coffee, but on 2 days we had juice as well!! Very noisy as it's on a main street but very good double glazing and shutters which cut out most noise. Air conditioning unit effeficient but noisy. We thought it was excellent value for money compared to other hotels and we would stay there again. Very easy to get around, 5 minute walk to the Vatican and if you like walking it takes 1 hour walking slowly to the Colliseum, which is also in walking distance for the Trevi Fountain, The Pantheon and Piazza Navona. 2 mins from the hotel is an excellent Trattoria, they do a 3 course tourist menu for 13 euros which includes bread and service charge very good food. An excellent holiday.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gorgeoussouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterdown, Canada
Level 5 Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 23, 2009

My wife and I booked 2 nights in June - but only ended-up staying one. We left early - our choice.

I will start this off by saying we are level headed people, who travel a lot. We know what level of service to expect when staying at a hotel. This review is being written in a very level-headed mindset. My purpose is to warn other travellers.

When you need something at this hotel - be prepared to potentially fend for yourselves - seriously. Our experience was we only saw a staff member when we were checking in (we booked 2 nights, and were around at 'normal' hours).

No other staff was to be found anywhere - and NO WAY to get a hold of them. This ended-up being a major inconvenience for us.

Our first issue - day 1 in the room - we ran out of toilet paper and actually had to go out to a store and buy our own. No staff to be found anywhere. This set the tone for what was to come next........

We were told that the hotel could help us book transportation to the Airport, and were counting on them for their help. Our flight was leaving very early (before the metro even started), and we needed their help to arrange for a taxi to arrive at 4am for us. Seeing as we did not see anyone to help - we left the night before, as there were still taxis on the street, and we knew there was no risk of making our flight.

This was our choice - but should NOT have been necessary. If you're running a business - have someone there to help your clients (or at least a number we could call to request help).

Making a long story short - we spent the night at the Airport, and still paid for our room. When I contacted Priceline.com to help resolve this issue they assured me that 207 Inn would contact me directly. They never did. All I wanted was for this to be fair - maybe half of my money back for the night before seeing as we technically 'had the room'.

207 Inn - I assure you - the next time we return to Rome we will NOT be staying again. You have a nice hotel, but that is being wasted by your lack of customer service.

To anyone reading this review - unless you know Rome really well (I've been there 5 times as well) - re-consider staying at 207 Inn.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank markD78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rome hotels
Prati
Hotel Silla
Hotel Silla
#528 of 1,259 in Rome
132 reviews
Prati
Il Gattopardo Relais
Il Gattopardo Relais
#756 of 1,259 in Rome
108 reviews
Prati
Amalia Hotel
Amalia Hotel
#424 of 1,259 in Rome
410 reviews
Show Prices
Show Prices
Show Prices
Prati
Florida
Florida
#943 of 1,259 in Rome
194 reviews
Prati
The B Place
The B Place
#570 of 1,259 in Rome
74 reviews
Show Prices
Show Prices
Show Prices

Been to 207 Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 207 Inn

Property: 207 Inn
Address: Viale Giulio Cesare 207, 00100 Rome, Italy
Location: Italy > Lazio > Rome > Prati
Amenities:
Hotel Style:
Ranked #817 of 1,259 Hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — 207 Inn 3*
Number of rooms: 10
Official Description (provided by the hotel):
The 207 Comfort Inn is a brand new Small Hotel characterized by a warm, young, family atmosphere. It is situated in the heart of Rome, very near to the Vatican Museum, St. Peter's Basilica and Castel Sant' Angelo. We are on the first floor of a beautiful late 19th century building, a two minute walk away from the Metro A underground stop Ottaviano / S. Pietro. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, TripOnline SA, Agoda, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your 207 Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
207 Comfort Hotel Rome
Comfort Inn 207
Comfort Inn Rome
Rome Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing