The most terrible hotel ever saw in my life , terrible room smelt bath broken doors awful manager and help desk , I couldn't go to the toilet , no Aircondotion I had a fight with the manager and the word rude doesn't describe it , the room I took was number 205 no Aircondotion , the water was all over the bathroom sink was dropping water all night , plugs out of wall the shower door was broken and there was no shampoo or soap , when I complied he said that is all we can offer we are three star hotel and he told me to wait till morning or go and look for another hotel and it was 10 pm the moment I arrived Rome , I called booking . Com to complaint and the hotel charged me that terrible night with 135 euro and took the city tax for a whole three night I didn't stay only when booking . Com called me and them they agreed to refund only the two nights as I couldn't stay in that horrible hotel and refused to return the money for me unless I sign a paper saying that I am sick and can't stay in a room with no aircondition and then when te manger knew I called booking and complaint he said he changed his mind and not going to refund anything till I collapsed and cried and went looking for another hotel at six am with the budget left till booking.com managed to make him refund te money that was the most terrible experience I passed through being alone a d treated that way please do t even consider going pay more to protect your pride I couldn't find less than one to point
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- Also Known As:
- Stromboli Hotel Rome