This hotel is horrible. For a start, in the hot Rome summer, there is no air-conditioning. And the room even lacks the basics.
When we checked in, the room had no towels. We asked if we could get towels twice and both times were assured that towels would be forthcoming. When we got back to the room in the evening, there were still no towels. There was also nobody at the desk. After tracking down a phone number, we called and were assured that towels would arrive in 5 minutes and we would be able to shower after our hot day in Rome. After an hour of waiting, we called again and were once again assured that towels would arrive. Another half an hour and a phone argument later and we were finally told that there were no towels and we asked for whatever they had. We were at last given bedsheets to use as towels at 10:30 PM.
Our next door neighbors had an even more pressing issue. They had a sick family member. As there was no service and they had no time to deal with the staff's garbage, they simply called the police to bring them to a doctor. This is the level of service you will receive at this "hotel".
Attempting to get service at this hotel is terrible. Furthermore, it is not a hotel but a 5 bedroom apartment. Calling it a hotel is a misuse of the term.
We were so disgusted that we simply left the next morning, forfeiting our 2nd night's fee and checking into a proper hotel. As an alternative to this place, we checked into the Hotel Orazia, a much better hotel with nice rooms, air-conditioning, and a professional staff in the same area. Pricing is only marginally more expensive (about 15 euros more per night)
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- Also Known As:
- Conte Verde Rome