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Portrait Roma
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Reviews (783)
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All reviewsportrait suitesvia condottisalvatore ferragamorooftop terracespanish stepsdeluxe studioferragamo toiletriesboutique hotelrooms are beautifulwalk in closetan amazing hotelevery requestmarble bathroomturn down servicesmall hotelpleasure of stayingthe entire staff
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295 - 300 of 783 reviews
Reviewed July 7, 2014

we had the most amazing time staying in this wonderful hotel and would never stay anywhere else when visiting Rome ! Thank you to the entire staff who went out of their way to book restaurants and make sure that all our needs were seen to, and all this done in a discrete and obliging fashion.
The location is fabulous as you art in the heart of the shopping area and you have easy access to the whole of the city.

Room Tip: just an amazing hotel - you can't go wrong staying in this amazing hotel, perfectly situated just below the Spanish Steps!
  • Stayed: June 2014, traveled as a couple
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3  Thank Lexi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014

This was our second stay at Portrait Roma. We enjoyed our first time so much that the hotel was one of the reasons we decided to return to Rome. I was worried that the hotel couldn't live up to our stellar memories but once again we loved our stay and hated to leave. The rooms are beautiful, large, and perfectly maintained and the location can't be beat. But it's the excellence of the staff that makes Portrait Roma so special. Everyone on the staff is so clearly focused on making one's stay perfect. If you ask one person for anything, it seems like they all instantly become aware and work collectively to make sure that you're happy. Once again, we left the hotel trying to figure out when we can return to Rome to enjoy another stay.

  • Stayed: May 2014, traveled as a couple
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1  Thank sanfranguy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Direttore at Portrait Roma, responded to this reviewResponded July 11, 2014

Dear Sanfrangu,

Thank you for taking the time to share your Portrait experience. Service is at the heart of all we do.
The Portrait Hospitality Concept by Ferragamo Family is committed to provides the highest standard of service and grant all your wishes , we strive to impress memories and experiences to all our guests.
The Lifestyle Team and the Guest Assistant Team are involved in enabling guests to delve into local experiences. From exploring the nightlife of Rome, to enjoying a drink on our roof-top, they personalize your stay inside our hotel looking after to all your preferences, and enrich your explorations outside of it, tasting and exploring before give suggestions, to extend a feeling in being in a private club instead, where a bespoke culture is the main activity of their daily work.

We look forward to welcoming you back again soon and appreciate your business and feedback, which will certainly be passed along to the team.

Sincerely,
Gianluca Vallerotonda
Hotel Manager
g.vallerotonda@lungarnocollection.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

We stayed for two nights prior to a Mediterranean cruise in the Penhouse Suite. All details were carefully executed and staff members always available to assist with tours, dining reservations, and transfers. The Penthouse Suite commands a great view of the surrounding attractions and the shopping choices are without parallel. The Lifestyle team kept in close e-mail contact before our arrival to confirm transportation arrangements and help maximize our activities during the brief stay. Would definitely return for a longer visit! Roberto was always available to assist and the suite was ready early in the day for our use after the flight to Rome. All staff members were accommodating and ready to go the extra mile for great service.

  • Stayed: June 2014, traveled with family
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1  Thank Urowhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2014

This is truly a spectacular hotel. It was absolutely SUPERB! The rooms were beautiful. They were decorated in a tasteful, traditional European decor. The staff was excellent. I can not say enough positive about them.The hotel was perfect for exploring Rome from. I hope to return to this incredible hotel.

  • Stayed: June 2014, traveled as a couple
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6  Thank Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2014

I'm a year late in writing this review, but the hotel deserves a good review. We chose the hotel based on TA reviews and availability, and we weren't disappointed. While many of the finer details are now lost in memory, the experience was very memorable. The staff were very helpful, the location was prefect for (re)-exploring Rome on foot. The hotel is located at the epicenter of high-end shopping in Rome which was nice too. But best of all the room was incredibly comfortable. We weren't able to get one of the rooms with a view of the Spanish Steps (and I don't think its probably worth vying for those rooms as the roof deck gives a better view), but we did have a very nice room on the 3rd floor (I think) that looked out over the V.Condotti and V.Bocca di Leone. Noise was never a problem and the room was very inviting and comfortable and extremely well appointed. We had a separate living area that was larger than the bedroom; the bathroom was slightly small but fine (and certainly large by European standards). If I recall it was a little pricey, but worth it. The rooftop deck and honor system bar is very relaxing and inviting. Service was excellent.

  • Stayed: August 2013, traveled as a couple
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2  Thank tribecaleblon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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