In March 2019 we stayed at this hotel, our 3 sons had organized our trip as a present! We had 5 nights at the hotel and we cannot fault the service nor the cleanliness! The staff were so considerate and helpful and once in the hotel we loved it! However, the approach to the hotel was rather disconcerting..... the tree lined avenue should have made a splendid impression on arrival! It was such a shame as the avenue was littered with refuse, empty alcohol bottles and cans lined the pavements, the bottom of the tree trunks were soaked in urine and there were pockets of human faeces deposited along the walkway, the smell was very repugnant! We did express our concerns to the receptionist at the hotel and we were told that they report the problem often! The other disappointment was the roof terrace which is very dominant on the brochure and we looked forward to sitting and relaxing there in the evening! There is not a public terrace! we were told that there is only one terrace which is adjacent to one hotel room and it certainly doesn't over look the city! It is “SUCH A SHAME” as the hotel and staff could not be faulted but I would choose a different location in future!