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“Great service”
Review of The Church Village

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The Church Village
Ranked #1,106 of 1,267 Hotels in Rome
Reviewed April 9, 2013

The hotel staff are great and easy to communicate with in English. The hotel has great lobbies to sit and rest, rooms are cramped up though. Buffet breakfast is great with lots of options. Nice location to Vatican city.

  • Stayed: March 2013, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizia S, Responsabile relazioni con la clientela at The Church Village, responded to this reviewResponded April 17, 2013

Dear Henry D.,
first of all let me thank you for your comments about your stay in our hotel.
I’m very happy you appreciated the service of our staff, especially the quality of our Buffet Breakfast. I will share your compliments with all my Team.
We continuously work hard to improve the service level of Domus Pacis Torre Rossa Park and your satisfaction is our best compensation.
Looking forward to welcoming you again in our hotel

Yours faithfully
Fabrizia Silvestri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 - 137 of 455 reviews

Reviewed April 3, 2013

Stayed in this hotel for a weekend in Rome. Hotel is easy to find, we walked to the hotel from the metro station. On the way there was a supermarket, macdonalds, restaurants and bars, although walking back late at night at some points I did feel a little threatened as many people decided to take the bus. The reception staff were friendly, double check whether the city tax has been already included in your stay, as we completly forgot about it, also the WiFi is not free in the whole hotel, it is only free in the lobby, which is contrary to their website but it didn't really bother us. At the time we were staying the hotel was packed with groups, but we didn't hear any noise and we had the window open all night. The room was small, but for the 8 hours we stayed in it per day we were not fussed, the only problems were that the air conditioning was hot and we couldn't get the temperature below 18 degrees and the shower was almost broke so we had to hold it whilst showering, but the shower was powerful. There was someones old soap in the shower. However, the room was cleaned everyday, fresh towels etc and theres a safe in the room to keep passports. We got this hotel at a special rate and we would stay there again if we couldn't beat this rate. The breakfast was excellent - the best continental breakfast I've ever had, and theres a bar and gift shop so metro tickets etc can be purchased.

  • Stayed: March 2013, traveled as a couple
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Thank laurafprague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizia S, Responsabile relazioni con la clientela at The Church Village, responded to this reviewResponded April 5, 2013

Dear Laurafprague,
first of all let me thank you for your comments about your stay in our hotel.
I’m very happy you appreciated the service of our staff, and especially the excellent breakfast. I will share your compliments with all my Team.
We continuously work hard to improve the service level of the Domus Pacis Torre Rossa Park and your satisfaction is our best compensation.
Looking forward to welcoming you again in our hotel

Best regards
Fabrizia Silvestri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

I came to this hotel because of a conference held in the same complex. The conference facilities were very good, not huge like Olympia or the NEC, but designed with similar functionality in mind, so for that it was good. However, as a hotel it is lacking. We arrived to find that although there is an appetisingly-advertised restaurant, it is only open to large groups (e.g. conference delegates if the conference organiser has booked it out), so we were directed to the bar, which is basically a concession stand in the foyer which serves tasty fresh pizza and pasta and paninis and drinks until 11pm. You'll need to take it back to your room though as the bar area is not a nice place to sit and eat. The rooms are cheaply furnished and uninviting, the 1970s style bathrooms are in dire need of replacing and a darn good clean (a little too much black mould on rims and grout tells me that it isn't cleaned deepy enough and ventilation is not sufficient). A nail head sticking out of the floor isn't the best idea when you are bare-foot in a bathroom either. There hasn't been much thought given to location of mirrors, shelves, chairs and sockets, so you'll dry your hair away from the mirror and there's nowhere to put your make up bag down. No tea or coffee making facilities which is normal for basic non-UK hotels. Reception won't lend you an iron but they will get housekeeping to do your ironing for you for a small fee, so don't leave it to the last minute to send it off. It's not a picturesque part of Rome, so don't get your hopes up, but the price reflects this. I paid EUR207 for 3 nights for 2 adults sharing.
However, there were some redeeming features - aircon that worked well, the breakfast (although you won't get a full english) was tasty and with lots of choice: cereals, breads, jams, cakes, croissant, biscuits, yoghurt, fruit, toast, weird italian version of bacon, scrambled eggs, various machine-made coffees which were nice etc. A nice shaded leafy garden to enjoy in the sunshine, away from the main road so fairly quiet, less than 10 mins from the metro (only £1.50 per journey). Not in a tourist area, more residential/business/education area so not too many beggars or touts which is a relief sometimes after a busy day out in Rome. Expect to pay EUR45 for a taxi to the airport, or for about the same or less you can book a nice mercedes towncar from a private hire company, so I strongly recommend that. I wouldn't recommend getting here via the underground if you have cases or heavy bags, it's too far and hard to pull things on wheels along the narrow pavements. Ok for wheelchair access on-site but not everywhere, but that's Rome in general. So all in all a functional stay, but not one for romance or culture.

Room Tip: we asked for a quiet room and we got one in the block furthest from reception. It was quiet, but if...
  • Stayed: March 2013, traveled on business
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3  Thank busyquizzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Clean, safe, quiet, excelent restaurant, near historycal center and public transportation. Recomended for groups , family and religious. It has a litlle church too. Free wi fi in the reception. Good staff

  • Stayed: February 2013, traveled with friends
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Thank 30,363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizia S, Responsabile relazioni con la clientela at The Church Village, responded to this reviewResponded April 3, 2013

Dear 30363,
first of all let me thank you for your comments about your stay in our hotel.
I’m very happy you have appreciated and you took advantage of all our services.
Your satisfaction is our best compensation. It encourages us to pursue our efforts and makes us proud to have welcomed you.

Looking forward to welcoming you again in our hotel,
Yours faithfully

Fabrizia Silvestri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

The hotel compound is an old monastery which probably what makes it very quaint and peaceful. Thus the name Domus Pacis, meaning House of Peace in Latin. This place is preferably good in the warmer months where one can make use of the garden terrace to have a quiet moment for tea, reading or relaxing. I will not stay here during late autumn or winter because of the fact that the hotel rooms are separated from the main building where the lobby and dining room are. It is quite a hassle having to bundle up to trut through the garden on a cold day to have an early breakfast. The main building does not seem to have a centralised heating and the rooms, although having its individual heating system is not enough to heat the entire room and it runs so loud to have a comfortable sleep. My butts and toes were freezing all the time I stayed there. The staff in the dining room seem to be oblivious of the clients eating. They loudly chat with its other and when you greet them, they do not respond, they look through you and just go about their routine stocking up the buffet table which is fine with me. Breakfast is hearty but same stuff everyday. The staff in Reception both men and women are not very warm, in fact some are downright obnoxious. They make you feel stupid for asking questions. Exception to this is a middle-aged man named Mario and a young man named Christian who seem to be genuinely interested in your well being. Christian gives a very good illustration and direction of Rome through the map that the hotel provides. He will tell you what bus goes to where. He speaks well and is very patient with your questions. Mario will proactively print out the train schedule for you when you ask for the train direction. Overall, the hotel is not bad but the service could be improved.

Room Tip: Ask to see the room first. The room for three has a very tiny bathroom with no window for exhaust...
  • Stayed: December 2012, traveled with friends
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2  Thank Chavivs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

Booked it through Expedia's unpublished rates. Saying it's in Trastavere is pushing it but it is only about a ten minute bus ride to the Vatican. The bus stop is about fifty feet from the end of the driveway. The Cornelia metro station is only about a fifteen minute walk away. We enjoyed being able to experience Rome's metro and Torre Rossa provided us a quiet home base every night. Our room was consistently clean and nice and cool. The one time we came back, housekeeping had broken the lock on our door by accident. The maintenance guy was quick to come and fix it. Other than that we really had no issues while there. Wifi is only free in the lobby. Breakfast in the morning is good.

  • Stayed: September 2012, traveled as a couple
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2  Thank bohemiantable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizia S, Responsabile relazioni con la clientela at The Church Village, responded to this reviewResponded November 26, 2012

Dear bohemiantable,
first of all let me thank you for your comments about your stay in our hotel.
I’m very happy you have appreciated and you took advantage of all our services.
Your satisfaction is our best compensation. It encourages us to pursue our efforts and makes us proud to have welcomed you.
Looking forward to welcoming you again in our hotel I remain,
Yours faithfully
Fabrizia Silvestri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

it cannot be a 3 star!!! when we got there a 6.00pm they had a room on the second floor without elevator (we have 4 suitcases and were in ur 60!!)in that building,so they change us to a room that I guess nobody wanted room 666 and it had a broken shower no towels!!, a broken airconditionner, and a broken mini fridge!! but the beds were ok
the shower was replaced the next day and I negotiated a 1hr free internet!!!
the 4 building of this old convent were not praticly located because of the angle on the slope and far from parking!!
We would never go back to this place!!

Room Tip: demand to view the room before and check for elevator, only available on 2 of the 4 buildings!! te...
  • Stayed: October 2012, traveled as a couple
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2  Thank snoopy1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrizia S, Responsabile relazioni con la clientela at The Church Village, responded to this reviewResponded October 29, 2012

Dear Snoopy 1313,
thanks for your feedback about your stay in Domus Pacis Torre Rossa Park.
I apologize for any inconvenience you suffered. It is our goal to consistently provide customer satisfaction so I will check with all my team. We usually offer a porterage on request, in particular for guests being in building with no elevator.
I look forward to welcoming you back on your next visit to Rome and please ask for me at the Reception. I will be happy to show you our real competence.

Best regards
Fabrizia Silvestri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Church Village

Address: Via di Torre Rossa 94, 00165 Rome, Italy (Formerly Domus Pacis Torre Rossa Park)
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1,106 of 1,267 Hotels in Rome
Price Range: $65 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Church Village 3*
Number of rooms: 238
Official Description (provided by the hotel):
The Church Village in Rome is located in the immediate vicinity of the Villa Doria Pamphili park and is 3 km from the Vatican City. This 3 star hotel offers 235 comfortable rooms divided between four buildings set in a magnificent park, whilst the main body of the hotel is home to the hall, the conference areas, the restaurant and the bar with its pretty outdoor seating area. Here guests can avail from a wide choice of drinks, aperitifs and a selection of pizzas and light dishes for either lunch or dinner. Amongst the services and facilities on offer guests can avail of the hotel's large outdoor car park free of charge. At The Church Village visitors can relax and enjoy the peace of this calm and tranquil area, away from the noise and bustle of the busy city centre, yet still within striking distance of the action. Busses stop outside the property and go to the Cornelia metro station (line A) from where you can travel directly to Termini railway station, Piazza di Spagna or the Vatican City. Attention to detail and care for our guests are the fundamental characteristics of The Church Village Hotel, whose multilingual staff are on hand to satisfy out guests' needs, whether tourist, family or business orientated, ensuring that relaxation and comfort are the elements that distinguish your visit to the Eternal City. ... more   less 
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Also Known As:
Domus Pacis Torre Rossa Park Hotel Rome
Torre Rossa Park Rome
Hotel Torre Rossa Park
Torre Rossa Park Hotel

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