Hotel Cervia uses an online "simple booking system"...although we correctly canceled our reservation well in advance--and received a message from the online system stating that the room was correctly canceled--my credit card was nevertheless charged for the night's stay. Although the hotel staff later acknowledged the mistake, it was never corrected even after multiple emails assuring me it would be. I finally had to dispute the charge directly with my credit card company. To top it off, the hotel nevertheless charged the standard "cancelation" fee, even though they failed to cancel the reservation. You can probably find many other budget locations near the Termini station that will not have you dealing with a lingering credit card hassle well after your vacation is over.
- Official Description (provided by the hotel):
- The Hotel Cervia is a one star hotel located in the historical centre of Rome and a short distance from the main railway station 'Stazione Termini'. Managed by the same family since 1959, the hotel offers a warm and friendly environment. Recently restructured there are 35 rooms: singles, doubles, triples, quadruples, with or without ensuite bathrooms. The hotel also has a bar and breakfast room. Our reception is 24 opened. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HostelWorld, Agoda, Priceline and TripOnline SA so you can book your Hotel Cervia Roma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cervia Roma Hotel
- Cervia Roma Rome