I am an over planner so I reached out to the hotel prior to my stay to confirm I would have an A/C and bathroom and that’s when they told me those are extras and I had only ordered a basic room…glad I asked. I then requested a room with a view, private bathroom and A/C and one bed. Everything was confirmed by the hotel. When I arrived to the hotel (after hours of travel) I was told my room isn’t available till the next day and that for the first night we would have a different room (the room still had a private bathroom but only had one single bed and second single was brought in making the room literally the size of the two beds). Reading other reviews it appears over booking happens often. This would not have upset me if I didn’t go out of my way to confirm my reservations and because my first night was the only day I would be spending time in the hotel and I really needed a decent night’s sleep. When we were finally moved into one of the rooms on the 4th floor (with a private balcony) I was impressed but unfortunately I didn’t spend much time in the room because we were out sightseeing the whole time.
All in all, the hotel is what you pay for. For the price I don’t think you can get a better deal anywhere else in Rome, and I was happy with my stay. The location is ideal to see all of the sights; we walked to the Vatican and other sights without any problems. The wifi worked well. The breakfast was basic and the coffee was strong, no complaints here. The hotel staff was very friendly from the front desk to those working during breakfast. The hotel itself is clean and inviting.
Room recommendations: if you want the best room in the house, the rooms on the 4th floor are it but you need to climb the stairs to get there (for some that could be an issue). If you need an A/C, one or two beds, or private bathroom etc.-make sure you confirm this with the hotel (as it maybe be an extra fee).
My one regret about my stay is asking the front desk where to eat my last night. They recommended Trattoria Nuova Stella (AVOID this place) and it was the worst meal/service I had in Italy. Instead try Non C’e Trippa Pe Gatti or Grazie a Dio e Venerdi which are down the street, or one of the many different restaurants in the area. There are also two super markets and a pharmacy in the area if you need to get water, food, medicine etc.
- Also Known As:
- Saturnia Hotel Rome