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“Not easy to do business with”

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Trilussa Palace Congress & Spa
Ranked #78 of 1,268 Hotels in Rome
Certificate of Excellence
Reviewed January 31, 2014

I organized there a business workshop over 5 days, leveraging a meeting toom. And here is my experience
The hotel is admirably located and the rates also very interesting.
The personnel at the reception are exceptionnal also regarding the number of languages thy speak
The food served is good, even though quite expensive.
The gym is too small for the hotel.
The only thing and it is annoying when running a business workshop, is the inflexibility and non existent business orientation of the manager in place. We had agreed some terms and conditions that were thenr revised inilateraly 24 hours gefore we left the hotel.

Stayed: January 2014, traveled on business
Thank Michel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded February 18, 2014

Dear Sir Michel,

First of all thank you for your stay and for having left your opinion, that we read with sincere interest. We thank you for having organized your meeting here and for having described, in a short but detailed way, your experience. We apologize for the inconvenience concerning the business terms and we regret because of the misunderstanding occurred. We hope to have another opportunity to welcome you here without any misapprehension. Our kindest regards.

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382 - 388 of 2,173 reviews

Reviewed January 16, 2014 via mobile

It was a great choise for us. We really liked the location. When we arrived there reception greeted us warm and they were so friendly. We liked to walk around there because location is great. Our room was so comfortable! Service was superb. Highly recommended.

Stayed: January 2014, traveled as a couple
2  Thank sanchezferna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 26, 2014

Greetings from Rome!
Dear Guest,
It is a pleasure to read your words and to get aware of your satisfaction. We are happy that you had a great time here and that you liked Trastevere area too. Thank you for your appreciating words towards the staff and the offered service. We hope that you will come back in the next future! Kindest regards.

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Reviewed January 14, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
2  Thank Mark J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 22, 2014

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Reviewed January 12, 2014 via mobile

Stayed for three nights. Staff really helpful, location good only a short walk to trastevere or a regular tram ride. Big room for rome, didn't find the time to fit the spa in. Breakfast decent, a good range of stuff and they cook eggs to order. Ask for coffee rather than using the machine as it's much better. Room itself was clean and spacious if in need of a lick of paint. Sky tv didn't work but never bothered us as we weren't in Rome to watch tv. Shower was on the tiny side as it had a turkish steam thing with a seat. If the took out the bidet and this seat they could extend the cubicle and have a normal size shower. We would definitely stay again though.

1  Thank Mark J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 15, 2014

Greetings from Rome!
Dear Mark,
Thank you for your stay and for having expressed your opinion. We are happy that you had a nice stay in Rome and that you like the hotel and t
We are a little bit surprised about the inconvenience with the TV: actually it always works; maybe if we would have known it immediately, we could adjust it. Concerning the showers, it has already started their progressive replacement. We are happy to know that you are going to come back here: please let us know when!
Waiting to welcome you back we send you our kindest regards.

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Reviewed January 4, 2014

We stayed at the hotel for two nights unexpectedly. I had an accident in the Amalfi coat and had to be in a walking boot. Our apartment I. trestevere has 60 stairs to get to our room so we stayed at the hotel for two nights I can't say enough about the staff. We checked in very late and staff on site was able to help sit me in a rolling chair from the taxi (as I could not walk) into our room. They offered to bring up breakfast and phone chargers. The staff helped us find a pharmacy to purchase the boot and medicine for pain. If we had a need to stay in a hotel we would definitely consider this one. They have an excellent breakfast, spa and roof top terrace, The bus and tram stop outside which to all the sites for little euro.
Thank you for making out hectic stay comfortable m

Room Tip: Hotel is priced good and close to fabulous food in Trestevere. The sites are close by via bus and t...
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  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 9, 2014

Greetings from Rome,
Dear Cara,
First of all thank you for having dedicated your time to tell about your experience. It is really nice to read your words. We hope that you are better now. We wish to let you know that the staff feels rewarded reading your words and your gratitude. It’s upbuilding to realize that our efforts were so much appreciated: we would like to let you know that everything we have done has been just normal for us, specially considering the accident you had. We hope to welcome you back in good health so to let you enjoy a relaxing stay! Take care! Our best wishes

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Reviewed January 3, 2014

This was an ideal place to stay with family. Easy to get to by train and then 2 stops on tram from airport. Easy tram ride into centre of city just over river to see sights but also lots of lovely restaurants a couple of stops down on the tram, and about 10 minute walk. Hotel itself clean, comfortable and friendly. Helpful staff-happy to book things for you and reserve restaurants by phoning them for you. Great view from terrace bar at the top. Lovely breakfasts!

Room Tip: We stayed on 6th floor in a superior room which was quiet and had great view from balcony!
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  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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5  Thank Vanessa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 9, 2014

Greetings from Rome!
Dear Vanessa,
What a pleasure to hear from you! We’re so happy to read your words and to realize to have been the ideal place to let you spend your Roman holiday: thank you for your rewarding expression! We have been glad to guest your’ and your friends’family: you have been wonderful guests and it has been a pleasure for us to share your lovely company! We hope to welcome you back in Rome very soon. Take care! Our kindest regards.

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Reviewed January 1, 2014 via mobile

Me and my fiancée booked the Spa & Massages Package for 3 nights and had a amazing time...

The private spa session was amazing and a must for couples, the small touches just made it perfect. The massages were 'sooo good', in my fiancées owns words, just what was needed after spending the day walking around wonderful Rome.
Hotel staff are helpful and friendly providing the transport links to various attractions on our arrival. Location wise its ideal with a short tram ride taking you to the city centre where you can find all the sights.
The hotel room was spacious and the bed was very comfortable, in room entertainment was very good, with sky channels in local Italian as well as English.
The breakfast was nice with fresh fruit available as well as a orange juice machine allowing you to make your own fresh juice.

Overall Trilussa palace hotel is a hidden Gem in Rome and a highly recommended hotel.

Thank you to all the hotel staff!!

Stayed: December 2013, traveled as a couple
1  Thank Vora1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this reviewResponded January 2, 2014

Dear Guest,

First and foremost we really would like to thank you for your nice words spent to describe your stay here at Trilussa Palace Hotel!
We noticed that you had the opportunity to try our Spa & Massage Package for your stay and we are glad to see that you really enjoy it.
All the staff appreciate your lovely words and we really hope to welcome you here again, for an unforgettable moment of relax and wellness just for you!
We take the opportunity to send you our warmest regards and wish you Happy Holidays!
The Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trilussa Palace Congress & Spa

Address: Piazza Ippolito Nievo 25-27, 00153 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Rome
#51 Luxury Hotel in Rome
#58 Romantic Hotel in Rome
#75 Family Hotel in Rome
#87 Business Hotel in Rome
Price Range: $118 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Trilussa Palace Congress & Spa 4*
Number of rooms: 45
Official Description (provided by the hotel):
The Trilussa Palace Hotel Congress & SPA is an exclusive place for who wants to spend a pleasant holiday in Rome. Thanks to its location is the ideal place for discovering the beauties of the city in comfort. The hotel offers different types of rooms to meet the different needs of its guests: who travels with family, for business, for couples and for friends. After a day of walking or working, guests can finally enjoy a relaxing atmosphere in the exclusive SPA and being pampered by massages, rose petals and hot drinks. The historical centre is easily accessible. The hotel is indeed located in Trastevere area, a few minutes walk from Santa Maria in Trastevere. ... more   less 
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Also Known As:
Trilussa Palace Congress Hotel Rome
Trilussa Palace Congress And Spa
Trilussa Palace Congress Rome
Trilussa Palace Hotel Rome

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