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“Fabulous Hotel with great staff” 5 of 5 bubbles
Review of Hotel Cecil

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Hotel Cecil
Ranked #191 of 1,291 Hotels in Rome
Certificate of Excellence
Australia
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Fabulous Hotel with great staff”
5 of 5 bubbles Reviewed July 21, 2014

After arriving in Rome & arriving @ the hotel we booked from home we were totally shattered by the staff & horrified by the state of the room. After a walk to the Spanish Steps we literally stumbled on the Hotel Cecil. What a find. The owner Lydia & receptionist Daphne couldn't have been more helpful giving us a choice of 4 rooms. We quickly went back to our original hotel, grabbed our bags & walked around the corner to the Cecil where we spent 4 comfortable, hassle free days. We've lost money on the other hotel but our time in Rome was great due to the hospitality we received at the Cecil.
Ben & Suzanne
AUSTRALIA

Room Tip: See the room first. We were on the third floor - no complaints about anything.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ben d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
default06, Responsabile relazioni con la clientela at Hotel Cecil, responded to this review, August 6, 2014
Dear Guest,
your preciuos comments makes us very happy also because we are very proud that you personally remember us.
With infinite affection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
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English first
Atlanta
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed July 9, 2014

We stayed here in late May for a few days on a tour of Italy. The hotel is on a small street so not accessible by bus but very close to Spanish Steps and Trevi Fountain. Friendly, helpful staff. Clean. Rooftop lounge area gives you a nice place to hang if you're feeling a little crowded in this busy city.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Daryl_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 19, 2014

I decided to find a hotel once arriving in Rome, I could then see what I was paying for. This hotel is in an excellent location, minutes from Spanish steps and Trevi Fountain. The Hotel Cecil is in a 300 year building, many of the doorways are original marble. Bathrooms are all new, with nice new showers. The rooms are a little small, that is due to keeping the building structure same as it was previously. Mainly American guests staying for few nights before going on a cruise and Japanese.
If I am lucky enough to go to Rome again I will stay here. Staff are fantastic, all speak excellent English and tell you where to visit, which pizzerias are good value etc. The hotels a few minutes from here are around £225 Euros per night. This was a lucky find. It is 3/4 star rating but a good 3/4 star

Room Tip: Bed was very comfortable
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  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cherrypeach07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
default06, Responsabile relazioni pubbliche at Hotel Cecil, responded to this review, June 25, 2014
Dear Guest, we thank you for your nice comment and for appreciating out hotel. We do want to offer our guests a comfortable and pleasant stay in the most elegant neighbourhood in Rome and at a reasonable price. We are very grateful that you have noticed it.
Thank you again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 10, 2014

Hotel Cecil was everything I needed in my short trip to Rome. The staff were lovely and spoke excellent English. Spacious and ornate lobby area and bar. Clean, tidy, air-conditioned room with desk & chair, TV, wardrobe, safe, lamp, phone, en suite bathroom. I even had a balcony large enough to sit out on. Continental breakfast served all types of preference, including yoghurt, pastries, hard-boiled eggs, bread rolls, rye bread, coffee, tea, juice, and cakes. The location is absolutely perfect for a short stay, as it is possible to walk everywhere easily which cuts out wasted time travelling / commuting; also allowing for new discoveries along the way. Situated very close to the Spanish Steps it is also on a well-lit and busy enough street for it to feel safe, even at night. Wifi is included on site, and staff are able to print out documents at a small charge if emailed to the address they supply. I was also able to sign out a usb plug converter from reception to charge my phone, which was also of great help. The private car service they provide to Ciampini airport is also very reasonable, considering it will cost more to take a cab from Termini station last-minute if you are unable to board the bus (which fills up quickly), and I opted for this to avoid the stress I may otherwise have experienced trying to get to the airport which would have soured the end of my holiday. I would highly recommend this hotel for location, cleanliness, hospitality, all the above reasons. Also if you book via their own website you may even get a small discount to the cost - which I must say was already incredibly reasonable considering everything I got out of my stay and I was overall very impressed. Would definitely stay here again.

  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank R.H. C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
default06, Responsabile relazioni pubbliche at Hotel Cecil, responded to this review, June 25, 2014
Dear Guest, we are delighted for getting such a detailed comment. We do remember of you, a very kind and lovely person. People like you are the reason why we believe in and love this job.
Thank you so much !!!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 26, 2014

Recently spent three days at Cecil. Lovely room,with a brand new bath and shower and even our own patio. Staff was friendly and so helpful, with great recommendations for near by dining. Location was near many major sights and within walking distance to many others. We enjoyed our stay.

Room Tip: Loved room 112
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed May 4, 2014

Positives:
Location
the front desk people are nice and responsive
the bathrooms seem to be remodeled.

Negatives:
The furniture looks like they were 60 years old.
They only had twin beds, so they put two twin beds together for a double.
The comforter (blanket) looked to be very old. I wish I had a picture of it, because it really looked like it was 20-30 years old.
The sheets were like sleeping on sand paper.
The breakfast was not good.
The service at the breakfast area was not good.
The elevator was broken and we had to carry our own bags down 3 stories.
The hotel was not cheap (even under Rome standards). Knowing what I know now, it is really expensive for what you get.
Wi Fi is not reliable.


Overall, if the Hotel Cecil is a 2 star hotel. They missed on a lot of little details that make any stay more enjoyable. When we went down for breakfast, there were 4 ladies chatting at the bar while ALL the tables were full of empty dishes that had not been cleared. We sat in the lobby. The breakfast was not good. The pastries were all very stale. The croissants were so hard. There was no creme for the coffee, and the milk was warm. All of those things I can tolerate, but the broken elevator and the lack of bell service on our last day was the last straw.

I have a lot of regret staying here because it took away from our experience in Rome. I will not be going back to Hotel Cecil.

Room Tip: If you can get a good rate on this place, the location is worth it, but you'll have to set your...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank B T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
default06, Responsabile relazioni pubbliche at Hotel Cecil, responded to this review, May 22, 2014
Dear Guest,
thank you for getting the time to write this commentary. We are astonished and sorry for all you wrote. We do remember the day the lift was out of order for a few hours only and we are sorry if that bothered you. Thank you for appreciating our bathrooms. As for the furniture, we are content with the Impero style that has so far identified Hotel Cecil.
We are also sorry that you did not like our breakfast although we make our best to make it as good as we can. In terms of fares, we do think they are quite competitive when we talk about high season.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 24, 2014

Hotel Cecil's staff was very pleasant and helpful. The hotel is on a quiet street peaceful sleeping. Their entry lobby is nice, but the rooms are worn and in serious need of an update. Be aware that if you depart the hotel before 8:00am there is no bell service and you need to bring down your own bags to the lobby.

Room Tip: The rooms I saw on the first floor were nicer.
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  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alice32308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cecil

Property: Hotel Cecil
Address: Via Francesco Crispi 55, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Airport Transportation
Hotel Style:
#123 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Cecil 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Cecil Hotel Rome

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