We stayed overnight in May, 2013. The Serena is a three star hotel, so we did not expect a palace. It was conveniently located close to Termini railway station, which meant we did not have to get taxis. The hotel and our double room were clean and comfortable, the manager and staff friendly and obliging (apart from one girl). Breakfast was good and plentiful. Although we were only staying one night as our apartment for the next week was outside of Rome, the manager did all he could to help us. He provided safe storage for our suitcases and brochures for nearby sight-seeing. A week later we were back in Rome to catch a train to Padua. I was ill and my husband refused to let me take the three hour train journey that day. We returned to the Serena and asked if we could have a room for the night. All the rooms were booked, but the manager was very concerned for me. Breakfast was over, but he took me up to the dining room and got the waitress to make me a cup of tea with lemon, telling me to rest while he found another hotel room for us. My husband said the manager made 16 telephone calls until he found us a room nearby. I intend to go back to the Serena when I am next in Rome.
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- Also Known As:
- Serena Hotel Rome