We arrived before check in and were given a place to store our luggage. The receptionist was helpful and gave us maps of the city and information regarding bus times and the metro. The reception area had been modernised and looked impressive, however, the rest of the hotel was shabby and desperately needed bringing up-to-date. The room was a standard double with an ensuite, appeared clean and was reasonable. It took a while to figure out the lights and there was no bottle opener for our complementary bottle of wine. Nonetheless, the view from the balcony was spectacular! It was a shame that the swimming pool was empty. The hotel is about a 30 minute walk from the metro and there is a shuttle bus three times a day from the hotel. The customer service was questionable - on arrival there was no record of our reservation (luckily I brought the confirmation) and we were left waiting at the bar for around 20 minutes before we were served a drink. Overall our stay at the Rouge Et Noir was average, luckily we spent the majority of our time enjoying the beautiful city. The stay at the hotel was a Groupon offer, we would have been incensed if we had paid full price to stay there. We wouldn't return to Hotel Rouge Et Noir in the future.
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- Also Known As:
- Rouge Et Noir Rome
- Quality Inn Rome