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“Dont risk your life at this hotel” 1 of 5 bubbles
Review of Il Covo Bed & Breakfast

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Il Covo Bed & Breakfast
Ranked #892 of 3,732 Rome B&B and Inns
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dont risk your life at this hotel”
1 of 5 bubbles Reviewed August 2, 2013

I stayed at this hotel during my second visit to Rome at 23rd of july. Similar to previous traveler we book for II Covo but they gave us a room in an apartment block which was 10 minutes walk away from the reception and the cafe for breakfast. The condition of the room was bad and worst facility. The tragic started on the first night.
In the middle of our sleeping, our hotel room caught fire. Fortunately was no one was injured but our baggage and luggage were all burnt into ashes. We were very angry about the hotel staff and also the way they settle us after the fire (Of course, we have no clothes to change no food to eat no money to spend and even didn't have a place to rest after a nightmare).

First, before me and my family fell asleep the room was blackout for twice (This showed that how the hotel never put an effort in maintain the safety of their customers).
Second , when the blackout happened for the third time i quickly rushed to the reception desk which was located 10 minutes walk away from the apartment. The bloody stupid staff was unprofessional and irresponsible. First, as a receptionist you MUST and HAVE TO polish your English in order to communicate with your customers. (This showed that they are very careless in taking good care of their customers).
Third, when we already explained to the hotel staff what had happened after so many times of blackout the hotel staff ignored us and replied in a nonsense answer. We were already looked panic and faster asked him to follow us to the room but he walked very slow even after seeing us run like mad.
Fourth, when we reached the apartment we can see that actually our room was already caught fire. As a receptionist or a hotel staff, the first thing you should do is evacuate the other customers or the residences inside the apartment and help us in moving out some belongings. However, the stupid ever receptionist was just standing outside there looking at us and didn't even help anything. Lucky we met some helpful passer by to pass this nightmare.
Fifth, the hotel personnel cancel our booking for the first night as she said was an apology for our lost ( we initially booked for 2 nights). However, they refused to compensate for our second stay. I mean, hello are you crazy? Me and my family lost our money and luggage in the fire and this happened because of the bad maintenance of your room and you wanted us to PAY for the second night? And the worst part is they still dare to assign us into an old apartment which was also located quite far away from the reception!!!

Yes, the hotel is located very near to the metro station and even colosseum. As a traveler we always looking for a hotel with good location to save time for traveling. But i wanted everyone to know the true face of this hotel. They aren't care about your feelings or even your life, what they cared for is money only. If i would agreed to pay for the second stay at their hotel they will be nice to me, but when i turned them down they straight changed face and don't even want to talk to me. this is how they treated their customers who just faced an accident. Make sure you check where is your room if you want to book this hotel.

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    42
    112
    49
    17
    18
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42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 26, 2013

Terrific location walking distance from the colosseum and other land marks. Plenty of bars and restaurants in the area. Staff very polite and helpful. Room was nice,clean with air condition,fridge and television.

Room Tip: the annex is close to the underground station really good if you are travelling about
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sylvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kas, Turkey
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed May 19, 2013

We booked into the Il Covo but on arrival were taken to a dark and dingy room in an apartment block. We had to walk some distance to a cafe for breakfast and when we complained they showed little concern. Make sure that you are actually staying at the Il Covo and not an annex!

Room Tip: Make sure you are staying at the hotel you booked, not an annex
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  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Chris4th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ames, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2013

A friend and I stayed in a double bed room at Il Covo bed and breakfast for a couple of days recently. We found this place to be a great deal! The free breakfast at the family-owned restaurant was great, the staff were friendly and helpful, the room was clean and had everything we needed for our stay. One recommendation, there was only enough hot water for one person in the morning and one at night, but that worked out fine for us. The rooms aren't a 5-star place, but you are in Rome, out visiting sights and not in the room all day long so it was fantastic for us. Our room was safe and secure without a doubt, great for a couple of girls. Also, we were able to walk to every sight in Rome that we wanted to see without a problem, but taxi's are also available. There is also a fantastic restaurant (Le Tavernelle), a gelateria and the Ice Bar just a few blocks away which was great. We will come here again on our next trip to Rome and would recommend this to anyone looking for a great deal with friendly staff and a place to sleep after a long day of sight-seeing.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey, Mexico
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We had a great experience at Il Covo. They offer very well located apartments within a short walk to the metro that will take you anywhere you need to go. The area is very safe, with nice restaurants around. We walked everywhere with no issues.
The family is extremely nice and the rooms are simple but elegant. Although we didn't take advantage of the free breakfast at the family-owned restaurant, they offered free appetizers and drinks instead. We highly recommend it!

Room Tip: Be aware the rooms are spread out and you might need to walk uphill. Don't let that scare you of...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karla_Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lochristi, Belgium
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 9, 2012

Nearby metro and bus stations. Close to the Colosseum. Nice rooms and bathroom in the appartment accomodation. Breakfast ok for Italy, you could ask for more bread and coffee without paying. A lot of restaurants nearby. There was a bit of street noise, but that's normal when you're in the middle of a city. They have rooms on the backside of that building, less street noise. They have different locations, for people who have difficulties with stairs you better mention this in advance. You sometimes have to wait a few days before they answer your mails.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Calkri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
248 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed August 13, 2012

The location of the hotel in the middle of the Monti region, nearby the old remaining of Rome, such as the Coliseum , the Augustus’s Forum or the piazza Venezia made this hotel ideal for traveling around the old city of Rome.
We had two adjusted rooms. The rooms were large and clean and provided with large adjusted bathrooms.
Since we traveled during the main summer time, air condition was a necessary need, and it cooled our room constantly.
When we came to the hotel near midnight the receptionist was kind and helped us to take our suitcase to our rooms.
Nevertheless, it is important to point out that the rooms were on the fourth floor without an elevator. Climbing the steps three or four times a day (with or without weights) is not so simple task especially for older persons, or young child.

Room Tip: Our rooms were on the fourth floor without an elevator.
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hezkia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Covo Bed & Breakfast

Property: Il Covo Bed & Breakfast
Address: Via del Boschetto 91, 00184 Rome, Italy
Location: Italy > Lazio > Rome > Monti
Amenities:
Bar / Lounge Restaurant Airport Transportation
Hotel Style:
Ranked #892 of 3,732 B&Bs / Inns in Rome
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Il Covo Bed & Breakfast 2.5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Il Covo Bed And Breakfast
Il Covo Hotel Rome

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