We checked in and paid at the ALFA Hotel and after payment without our knowledge, we were brought down the block to Hotel Soggiorno Blu.
The fan in the bathroom did not work and the walls and shower curtain were full of mold.
There was a family staying across the hall with a young child who ran up and down the hall making loud noises and screaming for several hours in the evening.
The breakfast that was included in the price, consisted of one croissant and one cup of coffee or tea standing at the corner cafe. You could not even get a second cup of tea.
Would not recommend this hotel to anyone.
Reported our issues with the cleaning person in the morning and she would not give us her name.
We tried to dispute the charges with the credit card company to NO AVAIL.
- Official Description (provided by the hotel):
- Hotel Soggiorno Blu is situated in the historical centre of Rome, just a short distance from Termini Station and Bus Terminal. The reception desk is open 24 hours a day during the whole year. Our staff speak English for your convenience and can make reservations for day and night tours inside and outside the city. All rooms have bathroom and shower, satellite TV, central heating, Air Conditioning, Wi-Fi Internet Access and safety deposit box. Some of the services we provide include an elevator, nearby parking and taxi bookings. It is also in an ideal situation for visitors as any tourist attraction can be reached within a few minutes. The management and staff of Hotel Soggiorno Blu warmly welcome you to Rome and hope you have a pleasant stay. WI-FI internet access Check in 24hrs Check out 12pm Breakfast included Credit Card facilities ... more less
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- Also Known As:
- Blu Hotel Rome