Osteria Palmira holds a special place in my heart and of course my tummy! If you are looking for an authentic Italian restaurant where they welcome you like family, make sure you have everything you need, and a place that will go the extra mile to make something special just for you...THIS IS IT HANDS DOWN!
My very first meal in Rome (actual big and nice dinner) was here. From the moment I walked in to this classy Italian hearth, I was greeted so kindly by Claudio and the entire famiglia! I have brought back other students, had a birthday dinner (they made a gorgeous dolci for the 10 of us) and I have also picked-up dinner to take home. I have eaten at this restaurant more than 10 times during my stay so far and will continue to do so! Pizza with grilled vegetables, delectable cuts of meat, amazing suppli, and of course irresistible dolci make this a definite place to visit while in Rome!
They truly have amazing customer service to the point you will never want to get up once you sit down! One of my friends that came along for dinner is extremely picky. So after her incessant questioning of everything on the menu to the chef, he made something special for her. Their exemplary service and attention to detail also showed when they once placed some version of ketchup by my roommates potato dish (mimicking fries and ketchup) to help her feel more at home the day she was extremely homesick.
I could continue to tell you about every visit I have had at this beautiful and familial restaurant, but it would never suffice for the experience you will receive in person. This authentic Italian restaurant will not disappoint you and as for the negative review, simply think of one word "culture." One should not order a true Italian pizza (not a fold-able one from a food cart or tiny food place) for lunch. I had to learn that too and I came to appreciate the new knowledge of true Italian culture and etiquette as opposed to getting ignorantly upset.
Blessings to all of you in your travels and do yourselves a favor...GO HAVE AN AMAZING MEAL AT OSTERIA PALMIRA
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