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“Good rooms and location but service could be improved” 3 of 5 bubbles
Review of B&B When in Rome

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B&B When in Rome
Ranked #1,757 of 3,734 Rome B&B and Inns
Paris, France
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good rooms and location but service could be improved”
3 of 5 bubbles Reviewed May 14, 2014

We had a good stay at BB When in Rome. The building is located in Trastevere, a trendy neighborhood with plenty of bars and restaurants, and easy access to public transport (Bus, tram, train). The home decor is quite ... interesting/funny. Some kind of cheap rococo/baroque style. We had a quadruple room, which was spacious, clean and with good bedding.

The only real issue is that the owner was not very available for us. It took us a lot of back and forth discussion to agree on a check-in time, and in the end she only spent 3 minutes with us, rushing through the list of information she had to give us. Check-out was not easier, as we were not able to leave our baggage in the apartment beyond 1pm. Breakfast was just average (1 bottled juice, 1 coffee, 1 croissant), and provided by the restaurant in front of the house.

In the end, it is clean, convenient and rooms are nice, but service could be much better.

  • Stayed May 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Marie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pier B, Proprietario at B&B When in Rome, responded to this review, May 19, 2014
Google Translation
Gentile Marie,
rispondo a questa recensione molto dispiaciuta, come si conviene quando si riceve una critica per l'eccessiva gentilezza.
Mi riferisco in particolare al commento sulla mia mancata disponibilita' e sull'orario del check in.
La questione del check in e' la seguente: voi non mi avete fatto sapere l'orario del vostro arrivo nella mia struttura, vi ho quindi contattato io nella mattina di sabato, cira alle 10,30, voi mi avete chiesto il check in per le 12 ma dato che il vostro orario preferito non mi era stato comunicato in anticipo ci siamo accordate per un orario ugualmente preferito ad entrambe: le 13. Alle 13,15 ancora non arrivavate, vi ho chiamato e mi avete chiesto il check in alle 14,45, ok. Poi mi richiamate alle 14 chiedendomi se potevate fare il check in di li a 5 minuti, ancora ok d'altronde vi stavo aspettando ed ero a pranzo al ristorante/bar di fronte casa, lasciare i bagagli e poi girare per Roma liberamente e' la soluzione migliore, quindi ecco le chiavi. Siete 4 belle ragazze 20enni di Parigi...Roma si inginocchia a voi...! Mentre voi arrivavate inaspettatamente e' arrivato il mio pranzo, quindi con il pasto che mi aspettava sul tavolo vi ho accolto dicendovi brevemente le regole della casa, senza ulteriori consigli; mi dispiace, la prossima volta, in mancanza di una vostra comunicazione al riguardo, daro' un orario di check in definitivo.
Mi dispiace inoltre che nella fretta non mi sono espressa bene riguardo al ritiro dei bagagli, il check in e' alle 10,30 ma per lasciare bagagli non mai imposto alcuna restrizione di orario.
Infine mi dispiace che la colazione non sia stata gradita, ancorche' la colazione domenicale sia offerta in uno dei bar piu' belli di Trastevere sicuramente in casa la colazione e' piu' ricca e gustosa e confortevole, se foste venute piu' di una notte avreste avuto modo di gustare non solo la colazione in casa ma anche la citta' piu' bella del mondo che lungi dall'essere spiegata deve solo essere vissuta! Grazie a presto Flaminia
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25 reviews from our community

Traveler rating
    10
    11
    4
    0
    0
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7
7
2
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Windsor, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

My family and I had a wonderful stay at Flaminia's When in Rome B&B. She was very helpful with local knowledge of Rome. We were in Rome for a week, a couple of days after Easter 2013. Flaminia arranged a transfer from the airport. The rooms were clean bright and well suited for our families needs. It was very family friendly for our three boys. (9, 11 14 years old.) The B&B is located on the corner of a quiet Piazza in Rome. It is close to many Trip Advisor recommended cafes restaurants parks and shops. The trams, buses and taxis were convenient to the B&B. The metro was at least a 25 minute walk. The Roman Forum, Coliseum, Vatican Campo Fiori and many other tourists were within 20-30 minute walk. The location of the B&B was perfect!
Hope to return to Rome one day!

Room Tip: Every room would be suitable.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leannmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about B&B When in Rome

Property: B&B When in Rome
Address: Piazza di San Cosimato 40 | Trastevere, 00153 Rome, Italy
Location: Italy > Lazio > Rome > Trastevere
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #1,757 of 3,734 B&Bs / Inns in Rome
Price Range (Based on Average Rates): $$
Number of rooms: 2
Official Description (provided by the hotel):
BB W in RomeW in Rome is a fantastic B&B, in the most beautiful city in the world, Rome! W in Rome is a warm and homely Bed and Breakfast in very charming and central neighbourhood, Trastevere. There are two elegant, bright and peaceful guest rooms, with en suite bathrooms. The rooms are cleaned daily.Each room has:- King size bed,-Wi-fi free,- Minibar,- Safety box,- Hair dryer,- TV,-Sofa,-Daily cleaning,-Air Condition.The morning breakfast is very tasteful. It is composed by delicious croissants and fruits, it is offered in the beautiful dining room. Finally, the B&B is very well positioned and easy to get by public transport.Prices:- Cassia's Room:90-120 euro/day- Aurelia' Suite: 100-140 euro/day; Sofa-bed for additional person: 20euro/dayHow to reach us:FROM RAILWAY STATION "TERMINI":From Termini you will take the Bus "H" (express Bus line) and after 6 stops (along Viale Trastevere) you will get off in front of Ministero della Pubblica Istruzione (Trastevere(Ministero della Pubblica Istruzione stop ). Once there take in direction of Ospedale S. Camillo and you will find us.Alternatively, from Termini you could take the Bus n. 75 (after 19 stops) arrived to Viale Trastevere you will get off in front the Nuovo Regina Margherita Hospital , Via Morosini and walking from there in 5 minutes you will arrive to Tamara's Suites.From FCO AIRPORT:From Leonardo da Vinci:take the overground train FM1 (treno metropolitano) which leaves every 15 minutes - Direction for Fara Sabina - will take you to Trastevere station in aproximately 50 minutes. It's important to be sure to take the "Treno Metropolitano" as other train lines don not stop at Trastevere!Alternatively with the trolley bus N. 8 - Direction Piazza Argentina you will arrive after 3 stops in Piazza Mastai from where it's a short walk to our Bed and Breakfast. FROM CIAMPINO AIRPORT:From Ciampino airport: take the Cotral Bus Direction Anagnina from where you will take the metro line "A" (running from 06:00 a.m. to 11:00 p.m.) direction Battistini. You will arrive at the stop Termini(central railway station).From Termini you will take the Bus "H" (express Bus line) and after 6 stops (along Viale Trastevere) you will get off in front of Ministero della Pubblica Istruzione (Trastevere(Ministero della Pubblica Istruzione stop ). Once there take in direction of Ospedale S. Camillo and you will find us.Alternatively, from Termini you could take the Bus n. 75 (after 19 stops) arrived to Viale Trastevere you will get off in front the Nuovo Regina Margherita Hospital. ... more   less 
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