People who book this hotel should realize that it is primarily a conference center for one of the many ecclesiastical colleges in Rome. The guest rooms accommodate conferences and meetings associated with the college. When they aren't full, they rent out the rooms to tourists. But they do very little else.
Most of the rooms are pretty basic. Think a very clean college dorm room. Reception area was very welcoming and helpful.
The big problem was the dining room. It is a large, nicely appointed space, and the breakfast is predictable European continental: sweet breads; dry breads; cereals; innocuous cheeses and sliced meats. Horrible coffee and juices coming out of machines. The dining room was invariably understaffed, however, and the poor server trying to juggle everything was frantic and frequently abrasive.
Adjacent to that space is a nicely appointed bar that was NEVER OPEN. Opening out of the bar is a terrace with spectacular views of the dome of St. Peters. We were in Rome for the canonization of John Paul II and John xxiii, and you would have thought they would have planned ahead for the pilgrims. But they didn't.
Because there are no restaurants to speak of in the neighborhood, many of us took to buying food and wine at a local market and bringing it back to have a picnic on the terrace.
Well, the dining room attendants went ballistic. To give them credit, they were overworked, and they didn't want to have to clean up after pilgrim picnics on their terrace. But needless to say, our hopes for a pleasant meal with the duomo of St. Peters in the background were thwarted.
This was one of the busiest weekends you can possibly imagine in Rome--with the canonization of two Popes--and this place didn't plan ahead.
Bottom line: if all you are looking for is basic accommodations with a friendly front desk and good cleaning of a basic room, you won't be disappointed.
But be warned: this establishment isn't about making its guests welcome. They'll sell you a room, they'll keep it clean, and they're happy to call you a taxi.
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