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“Wonderful!”
5 of 5 bubbles Review of Raffaello Hotel

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Raffaello Hotel
Ranked #83 of 1,290 Hotels in Rome
Certificate of Excellence
Seattle, Washington
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful!”
5 of 5 bubbles Reviewed December 25, 2012

My husband and I spent six days at Hotel Raffaello during December, 2012. The staff were accommodating and well informed. There is a concierge (Elena) who helps with planning of sightseeing choices. We asked for a quiet room which was very quiet. The hotel is located within walking distance of the train station and in an area with several good restaurants (as rated by tripadvisor). It is close to a metro line and walkable to the Colosseum and Forum. The breakfast is excellent with several choices of fruit, cereals, pastries, breads, cold meats, cheeses, yogurt, scrambled eggs. The big early breakfast fueled us for lots of walking and for sightseeing till a late lunch. We had a very enjoyable time at Hotel Raffaello and would definitely go back. The only tiny negative that I can come up with is that the pillows on the very comfortable bed were VERY firm....not to the liking of either myself or my husband. But, this was only a little discomfort.

Room Tip: Rome streets are very busy with lots of noisy traffic. In any Rome hotel, if you sometimes have trou...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 26, 2012
Dear guest,

Thank you for having spent some of your precious time, especially on such an important day, ...for writing such a beautiful review about us.

We are more than glad you enjoyed your staying with us, our main purpose is for our guests to feel like home. :)
We are sorry you didn't tell us anything about the pillows- all our guests praise the unique service we offer our guests: the Pillow Menu: a variation of firmer or softer pillows, which you can choose from, as you wish.
The next time we will have you here, ...you will be able to choose the one that fits you best.
Thank you for having chosen us, ...thank you for having had shared your opinion about us on Tripadvisor (we would like to remind all Tripadvisor users have a special discount), and...we are looking forward to having you back.
Have a wonderful Christmas (what is left of it :) ), and a Happy New Year!
Warmest wishes,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Troutville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 24, 2012

The staff at Raffaello Hotel goes to great extremes to make your visit as pleasant and comfortable as possible. The breakfast was a very pleasant experience and the food was delicious! I hope we can return someday. Such a wonderful home base from which to explore the historical sights of Rome and beyond. Thank you Raffaello Hotel.

Room Tip: Our room on the 4th floor was spacious with a huge nicely equipped bathroom. It was very quiet with...
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 25, 2012
Dear guest,

Thank you for taking some of your precious time, especially in such a special day, ...juts to write your experience at Raffaello's. We appreciate it more than we could ever put it into words...

We always try to do our best for our guests, ...and when we make it, ...we are more than glad, because that is what we are here for...We REALLY TRY TO BE...your home in Rome...because we care...and when that comes noticed, and sensed, ...we are gratified.
You have made us a wonderful Christmas gift, we hope you will have a blessed Christmas. :)
Warmest wishes,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Balzan, Malta
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

Not much to add to the reviews that are on here already, book this hotel and you won't be disappointed.
I was most pleased with the location of the hotel. Within 5 minutes' walk we found countless little boutique shops, bars and fantastic restaurants. So much so that the hardest part was always choosing which ones to eat in as they all looked amazing!
We walked practically everywhere, however should you need to use public transport the Cavour metro station is only a few minutes down the road and plenty of bus routes pass through Via Nazionale, which is also a very short walk from the hotel.
As long as their prices stay the same I will most definately try to stay here again should I return to Rome.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 19, 2012
Dear guest,

Thank you for such an enthusiastic review, we are more than glad Raffaello contented you so...
We do our best in order to offer our guests the best, our main purpose is to make people happy... :)
The concierge, the coffee machine in the lobby, the vending machine, the free wi-fi connection, ...are only some of the services we offer our clients, along with a pick- up service, if they need it.
We are continuously trying to outgrow ourselves, that is why your feedbacks are important for us- they help us get better every day.
We take advantage of the moment to wish you Merry Christmas, and Happy holidays!
Waiting for your next staying,
Warmest regards!
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

This hotel was receommended to us by friends who had stayed in June. We found it easy to find from the Termini station. All of the staff at the hotel were friendly and helpful and nothing was too much trouble. We had a triple room that was spacious and comfortable. The breakfast at the hotel was varied and there was plenty of it, there was also 24 hour coffee and tea available in the lobby. This hotel is well sitauted and offers a lovely experience of ome. I would recommend this hotel to anyone visiting Rome!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruthie016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 18, 2012
Dear guest,

Thank you very much for having spent some of your precious time writing such a nice review on Raffaello, it means very much for us.
We really do our job with passion and commitment, trying to improve our services, so we can only be glad when this comes noticed and appreciated. The concierge (that would be me! :) ) , the coffee machine which you mentioned, the Pillow Menu, ..are only some examples...
We try to be more than a simple hotel, we try to become our guests' place in Rome... :)
And as Christmas is nearby, ...
We wish you the most beautiful and serene holidays ever, and...we are waiting for you! :)
Warmest wishes,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed December 15, 2012

We booked this hotel because of the reviews on trip advisor and we were not disappointed. The staff were very friendly and helpful, the hotel is well positioned and our room on the first floor was clean, comfortable and looked great. It was an added extra having tea and coffee available for the guests 24 hours a day. This hotel is excellent value!!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 15, 2012
Dear guest,

Thank you for such an honest and positive review, I will take advantage of the moment just to remind all Tripadvisor users have a special discount.
We are very happy you liked Raffaello so much, that is why we are here for : we are continuously trying to outgo ourselves, and services like the lounge with the free computer use, the coffee and the tea machine, where a week ago we added a vending machine, ...are just a part of the commitment we make for our guests' welbeing...
As Christmas is happily knocking at the door, ...Merry Christmas, and Happy New Year!
We hope we will have you back soon!
Warmest wishes,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashkelon, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 14, 2012

Good location , 5-10 minutes from Termini station, 5 minutes from Colosseum and Forum , 30 minutes of easy walk to other major attractions . Very helpful staff , special thanks to Elena , who's recommendations about what to do and where to go made our stay very effective and pleasant . Breakfast was great. For sure we will recommend our friends to stay in this hotel .

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ludensky_Sergey-Ella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 14, 2012
Dear Mr. Ludensky,

Thank you for your kind words here, on Tripadvisor, ...and for your whole serenity,jokes and spirit while staying here...
I've told everybody the jokes you used to tell me, I can hardly not laugh while I'm writing here, now... :)
It was a pleasure having you and your beautiful wife here. Even if we do our job with passion and commitment towards all our clients, ...some of them remain here, with us, in a very special way...
We will stay in touch, even on our Facebook page... :)
We hope to have you back more than soon, and...we are taking advantage of the moment just to wish you all the best! :)
Best wishes,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed December 11, 2012

Having read the great reviews, we were expecting a lot from this hotel - and we were not disappointed. We stayed four nights to celebrate our silver wedding anniversary in a room with a rooftop terrace. Nothing was too much trouble for the staff - Elena, Francesca and Massimo. It started with a much appreciated gift in our room, through the pillow menu, to the excellent breakfast facilities with the bright and bubbly waitresses. Add to this the hotel's fantastic location at easy walking distance from Termini, Coliseum, and other attractions means there is no reason to look elsewhere in the Eternal City.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 80BillP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, December 11, 2012
Dear guest,

Thank you for your murbleous words, and for the shown appreciation... :)
Having given you wonderful memories for your silver wedding anniversary was our main purpose, and we are glad we added some magic to the one you already have... ;)
I will be waiting for the photos you promised to send, and we are waiting to welcoming you again more than soon.
As Christmas is also knocking at our doors, ...we'll take advantage of Tripadvisor just to wish you the best holidays ever, which I know you will have! :)
Warmest regards,
Elena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffaello Hotel

Property: Raffaello Hotel
Address: Via Urbana 3, 00184 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Monti
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #83 of 1,290 Hotels in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Raffaello Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The 3-star Hotel Raffaello in Rome will ensure you feel at the centre of the world each and every day. In central Rome, immersed in the wonderful stream of life, culture and history that runs through the heart of the capital. You'll also be at the heart of the hotel, of its services and its activities. For us, you always come first. Hotel Raffaello is situated in a quiet street in the Rione Monti, one of the historical quartiers of the capital. It is abuzz with people, shops, bars, restaurants and boutiques; one of those neighbourhoods where you never get bored. The Roma Termini train station, Colosseum, Fori Imperiali, Piazza Venezia and all the monuments of Rome are so close that you don't even need to orient yourself with a map.i suoi servizi e delle sue attività. Per noi, voi venite sempre al primo posto. ... more   less 
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