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“Nice hotel great breakfast” 4 of 5 bubbles
Review of Holiday Inn Express Rome - San Giovanni

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Holiday Inn Express Rome - San Giovanni
Ranked #230 of 1,291 Hotels in Rome
Certificate of Excellence
GreenLeadersGold level
New York City, New York
Level Contributor
189 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Nice hotel great breakfast”
4 of 5 bubbles Reviewed January 15, 2014

I have been using this hotel for years because my family lives in the area. Great staff, fantastic breakfast. Nice location few minutes from two subway stations. It might not be the best location for tourists looking to go out at night unless willing to take taxi to downtown at night. The street gets dark at night. Nevertheless, by taxi the Colosseum is 10 minutes away. For day sightseeing it is still very convenient between the subways and the local buses. The room are big enough, very clean with a nice bathroom. There is no closet but space to hang clothes has always been enough for my husband and I. Non smoking hotel but you can ask a room with a small terrace. In the summer you can have breakfast in the courtyard.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank leffertslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, January 16, 2014
Dear Valued Guest,
let me first express my acknowledgments for you kind review upon your recent stay with us, it is for us reason of proud to carry on this way because the Guest’s satisfaction is our priority.

You are perfectly right asserting the inner courtyard is a real bonus because it represents a little oasis away from the madding crowds in Rome, if the weather is kind.

The complimentary Hot American Buffet Breakfast buffet is truly a great added value and with a choice among over 100 daily fresh products is continuously changing to provide more selections to meet the needs of all of our Guests.

Regarding the location, please note the Hotel is located in the south part of the historical city centre at only 4 km. from the real Rome’s Heartbeat: the Coliseum! It means it could be absolutely considered central located, in view of Rome is about 45 Km. wide from north bound to south bound.

We are proud to be your hotel of choice in Rome and look forward to welcoming you back.
Best Regards


Roberto Cangrande
Holiday Inn Express Rome San Giovanni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Ghent, Belgium
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

Every year we come back to celebrate new year!!!We are addicted to this hotel because of the nearby trainstation, the easy way for going to the city centre by bus 85 or 16 or by tube punto lungo.Breakfast is rich with eggs and bacon en very tastfull bread. My wife is crazy of the every day fresh sweeties. Room is very comfortable and the staff is very helpfull. Try also the apero hour at this hotel and the nearby restaurant c'era una volta: delicous focaccia

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kameel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, January 10, 2014
Dear Valued Guest,
let me first express my acknowledgments for you kind review upon your recent stay with us, it is for us reason of proud to carry on this way because the Guest’s satisfaction is our priority.
As you perfectly wrote our Hot Breakfast Buffet is our best way to thank you for choosing us with daily home-made pastries, season fruit gateaux, candied or dried fruit cakes and croissants, added to more than 100 items at disposal on our Buffet always in room rate complimentary!
Really proud to be your hotel of choice during all these years to celebrate the New Year Eve, I look forward to welcome you as preferred Guest next time you will decide to come to Rome.
Yours’ faithfully.

Roberto Cangrande
Holiday Inn Express Rome San Giovanni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

Stayed in this hotel at the end of October for 4 nights. We found this hotel to be great! The staff were super friendly and even helped us a little with simple Italian Phrases. We had a great room with a Balcony and although we had a view of the Tuscolana Train Station we could not hear ANY noise from the trains when they doors were closed. It was quite relaxing to be honest listening to the trains going past in the evening when we opened the doors. The rooms were nice and spacious and the same with the bathrooms. The Breakfast was good although i struggled cooking the bread in the bread machine as it wasn't cooking. Another thing, WE LOVED YOUR PINEAPPLE JUICE and TEA and lived on them while in Rome. The area we found okay as 19 yr old girls travelling as a group of 4 we felt safe in the area. The Metro - Furio Campillo ( i think it was) was only a 10 minute walk away. I think Ponte lungo is closer but couldn't seem to find it. it took us about 10 minutes on the metro to get to Termini and the metro was easy to get your head around. If we came back to Rome which we hope to do in a few years time we won't hesitate to book this hotel again!

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Courtney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, December 5, 2013
Dear Valued Guest,
I’ve really appreciate your kind words to describe the skill of our Staff and all the amenities our Hotel offers.
We are proud to let the Guests feel like “Home away from Home” because we are persuaded this should be the most important target to be reached from all the Hoteliers.
The complimentary Hot American Buffet Breakfast buffet is truly a great added bonus and with a choice among over 100 daily fresh products is continuously changing to provide more selections to meet the needs of all of our Guests.
Thank you once again and we hope to be able to host your next visit to Rome.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

I would thoroughly recommend this hotel for the price. It is easy to get to from Ciampino airport - a €1.50 bus to the nearest Metro station, then a few stops to Ponte Lungo, an easy 5-10 minute walk from the hotel. There is also Tuscolana train station nearby. Ponte Lungo is on the A line which goes to most main attractions so it's easy to get around. I noted the reviews about the noisy train line, but our room was right next to the tracks and it didn't really bother us as there is double glazing, Sundays there are hardly any trains and not too many at other times either. Ask for a courtyard-facing room to avoid trains altogether. Our trackside room was right at the back of the hotel so it's quite a trek from reception, but not a problem for us. There are vending machines for drinks and snacks which came in handy.
There is not a lot to do around the hotel like restaurants, cafes etc but we found a great late night Italian takeaway on the main road near the Metro.
The room was spotless with all essentials and good heating/aircon. Huge, comfy bed! Staff were very friendly and helpful - the free map was a lifesaver and they printed some tickets for us no questions aasked. My only advice would be don't fly with Ryanair!!! We had awful flights both ways. This is a great base if you'll be out sightseeing all day anyway.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Clare C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, December 5, 2013
Dear Valued Guest,
We can't tell you how much we appreciate the kind review of our hotel. It is always nice to hear how well our guests are treated by our associates and we focus on training them to provide each guest with a pleasant stay.
We are proud to be your hotel of choice in Rome and look forward to welcoming you back.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Cal
Level Contributor
292 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed December 3, 2013

Stayed a couple of nights. It is a nice hotel away from main Rome attractions, but close to train station (a few blocks).
Likes: Cost is lower than other more popular areas, breakfast was good with fair variety of food, pretty clean, service seems nice for Rome. Fairly close to train station.
Dislikes: Walls are thin and bathroom is small, internet connection was not great (had to resign in frequently), away from main Rome attractions (which could be a plus for others).

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sactokw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, December 5, 2013
Dear Valued Guest,
Let me express my gratitude for choosing our Hotel for your recent stay in Rome and your enjoyment of the service provided, but let me sincere with you: I really don’t understand your point of view:
You start your review telling everybody how nice was our Hotel, with a good balance between costs and customer satisfaction, than you dislikes the location far away from the main Rome attractions. These two claims are conflicting.
Please note the Hotel is located in the south part of the historical city centre at only 4 km. from the real Rome’s Heartbeat: the Coliseum! It means it could be absolutely considered central located, in view of Rome is about 45 Km. wide from north bound to south bound.

To let you understand better what I mean, our location into the City of Rome is comparable to the Area 1 of the City of London.

Doubtfully you will be able to find Hotels more central located than the Holiday Inn Express Rome San Giovanni, but please remind the prices will be definitely higher. High percentages of our Guests are pleased of our service with a perfect balance between supply and prices, I kindly invite you to read what the other Guests write about us.

Using the public transport to move from the Holiday Inn Express Rome San Giovanni is very easy because at 820 yards/750 mt. there is the "A" line underground stop “Ponte Lungo”, used to reach the city centre and the pedestrian areas, as “Piazza di Spagna”. The railway station “Tuscolana” is situated only at 380 yards/350 mt. and can be used to reach in 20 minutes the international airport “Fiumicino – L. Da Vinci”, with only € 8,00 per person.
Bus line 85 also joins the Hotel with the central railway station “Termini” and the bus stop is located at only 1 block away.
Regarding your complain about the internet connection, we provide a ADSL WI-FI throughout the Hotel, fast and capable enough to guarantee to down load e-mails or upload photos, but some break-down of the system could happen due to the massive number of people at the same time (please note we host almost 300 people every days).

Hoping have been enough clear with my explanation, I remain at your disposal for any further convenience.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

Nice hotel! Rooms are clean and modern. Lobby area and dining area are both very nice and clean. Breakfast is great with good selection and service. Location is pretty far from the main attractions but easy to overcome if you don't mind walking a few blocks to the train or subway stations. The area is safe for walking even late in to the evenings / early morning. All of the locals were very nice and helpful.

Only two minor comments regarding this stay. One young lady at the front desk was not very talkative. She was not rude or unaccommodating but was short and direct. The rest of the staff was very respectful, responsive and engaging. And second, the thermostats in both of the rooms did not seem to work. The weather was cold outside and the rooms were too warm no matter how low you set the thermostat. We opened the window over the terrace and it was then very pleasant so it wasn't really a problem.

All in all it is a great stay and good value.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gclubbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, December 4, 2013
Dear Valued Guest,
thank you so much for your kind review about your recent stay with us because it seems we have been able to satisfy mostly of your needs.

Please accept my apologize in regard to the rude or unaccommodating behavior of one attendant at the Reception Desk, please rest assured I’ll keep into deep this matter to find out who wasn’t polite enough!

Regarding your note about the heating system, I’d like to remind we were all at your disposal for any kind of information even to explain how it works; I guess why you didn’t ask at the Reception.
Anyway the self control system gives you the choice to increase or decrease the temperature of 3 Celsius degree and to adjust the air flow from maximum to minimum, but accordingly to the Law, but is not possible to turn it to complete stop because an air renewal is compulsory.

Looking forward to welcome once more as favorite Guest, I remain with kind regards.
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Salt Lake City, Utah
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

This hotel is close to transportation to get you to city centre and all attractions. The room was nice, clean, and modern. The breakfast was excellent. The reception area was friendly and helpful with tourist information. They were especially wonderful in arranging tours for Rome and The Vatican City. Thanks a lot. Can't wait for next vacation here.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FlynPenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review, November 28, 2013
Esteem Guest
Let me thank a lot for your kind evaluation of the services provided during your recent stay with us, a real drive for all of us to continue this way.

I’ll be pleased to supervise personally your next reservation here, do not forget to address me it!

We are proud to be your hotel of choice in Rome and looking forward to welcome as favorite Guest, I remain with kind regards.


Roberto Cangrande Sales Manager
Holiday Inn Express Rome San Giovanni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rome - San Giovanni

Property: Holiday Inn Express Rome - San Giovanni
Address: Via Assisi, 51, 00181 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#3 Green Hotel in Rome
#63 Best Value Hotel in Rome
#151 Family Hotel in Rome
#268 Romantic Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Rome - San Giovanni 3*
Number of rooms: 120
Official Description (provided by the hotel):
Holiday Inn Express Rome San Giovanni provides a charming and relaxing atmosphere nearly in the heart of Rome, thanks to qualified and multilingual Staff, comfortable rooms and a spacious courtyard, ideally location for tasting an appetizers or having some rest at the end of a hard work day or after a sightseeing tour. The Hotel is located in the south part of the historical city centre at only 4 km. far from the Coloseum, the real Rome's heartbeat. The most important Sightseeings are reachable by metro in about 15/20 min. ride from the station of Pontelungo, far from here only 750 m. Recently built and totally renovated, the Hotel offers 120 fully furnished rooms with brand new sommiers and anatomical mattresses, eiderdown, 2 graduated compression pillows per person, 32" flat TV set with international channels, direct dial telephone, self-control air conditioning/heating system, bathrooms with shower and liquid soap dispensers at the toilettes, bidet and shower choosen to protect the environment. A complimentary Hot American Breakfst Buffet allows to choose among over 100 products, many of them daily home - made as pastries, season fruit gateaux, candied or dried fruit cakes and croissants. We are really proud to announce the new opening of the In-House Restaurant, thus ours Guests would be able to enjoy the real homemade Italian cuisine together with International flavors. High speed internet Wi-Fi connection is available throughout the structure. We also offer a private garage with direct lift to the Lobby. ... more   less 
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Also Known As:
Holiday Inn Express Rome - San Giovanni Hotel Rome
Holiday Inn Rome
Fiuggi Holiday Inn

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