We booked a room in this hotel because of its proximity to the Olympic Stadium. After a long journey we arrived at the hotel near midnight to be told that they had overbooked the rooms and we would have to go by taxi to another hotel. Our room in the alternative hotel was so small with just enough space to walk around the bed. There was no place for our suitcases and the shower room was tiny.
The man on the desk at the River Chateau Hotel gave the impression that it was our fault for arriving so late on an evening when they were expecting many visitors for the Rugby match and the Rome marathon.
I don't think it is too much to expect that a booking be honoured.
We paid in advance and have no redress. Not good enough.
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- Also Known As:
- River Chateau Rome
- Hotel River Chateau