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“Great experience with helpful staff!”
Review of Residenza A

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Residenza A
Ranked #503 of 1,256 Hotels in Rome
Certificate of Excellence
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great experience with helpful staff!”
Reviewed June 2, 2013

We had the pleasure of spending 5 nights in May at this lovely boutique hotel. The location was very central, the room was clean and the service was excellent. Francesco recommended restaurants for our group of 8 which were excellent choices! He was also very helpful in booking various tours for our group as well as transportation to the airport. We will recommend this hotel to all our friends and would not hesitate in staying there again!

Stayed May 2013, traveled as a couple
Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESIDENZAA, Front Office Manager at Residenza A, responded to this review, June 5, 2013
We are thankful for your kind review, that's the best part of our job, to know that our guests felt satisfied of their stay at Residenza A is very important for us.
We always try to give to our guests the best service, when we succeed it also goes on the account of our guests.
We look forward to having you here, in the near future, as our favourite guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Michgian
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2013

Everything about this hotel works for a business or leisure traveler. We will absolutely be back and tell all our American friends about it too - that's how highly we rate this hotel property. Great ambiance and a really good value. We've spent twice the money for less space, amenities and location. However, we found Residenza A by accident! We needed a well priced hotel close to the American Embassy. Yes, we were sudden victims of passport theft. A family member called the hotel the same day from the US to see if Residenza A had availability, and would they take a traveler without a passport. Fabrizio, an incredibly helpful staff member, took the reins. Yes, he would check-in the victim. (We were able to email a copy of the original passport - which all hoteliers need). Yes, he could help locate a place to get replacement passport photos taken. Sure, he said, go ahead and email the forms required for the Embassy the next morning - Fabrizio printed them out and had them waiting for us when we arrived just an hour later. And this was all done pronto! On the spot and without delay! The hotel was full, but he acted like we were the only ones needing his attention. Honestly, the day would have been a rough one without this level of service. Turns out that Fabrizio has been with the hotel, as has much of the staff, for more than twelve years. It shows in the reception area, in the rooms and at breakfast the next morning! Boutique feel, very comfortable rooms, with MACS and free internet access, and close to all the key Roman sites. Stay at this hotel. Best value we have found in YEARS of traveling to Rome! And all by accident! PS: I am a former international meeting planner for a large American corporation - my standards are ridiculously high, and no, nobody at the hotel asked me to post this review - my first for any hotel! It's just that good.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MovingOakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 22, 2013

I was very pleasantly surprised by this boutique hotel. No more than a name on beside a front door buzzer - it opens out upstairs to present a pretty cool and well thought out boutique offering. All of the staff are really friendly and just generally good guys (including housekeeping). Good address with reallly nice short runs in the park next door (+/- 5 km criss-crossing circuits). I couldn't recommend it highly enough in terms of bang for your buck in Rome.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Endaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siena, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

I spent last week end in Rome with my wife and stayed at this lovely boutique hotel. 
Rooms are cozy, furnishing is cool, iMac with complimentary broadband internet connection and new led TV with Sky decoder (satellite channels), quality of cleaning is very high and we found the bed very comfortable.
Staff is absolutely efficient and professional, helpful and committed to make our stay the most pleasant as possible and we noticed they take good care for details.
The location is perfect, most attractions are at walking distance from Via Veneto and the hotel is about 400 yards from Barberini underground stop.
Highly recommended.

Breakfast is served at Doney restaurant which is almost next door, the type of ambience is very elegant and serves an exceptional breakfast included in the room rate. 

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pariz2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESIDENZAA, Front Office Manager at Residenza A, responded to this review, April 10, 2013
Thank you very much for your kind words, we always try to do our best to satisfy our guests, enhancing our services and facilities. To know you have a nice memories of your stay in Rome is our reward fot all the efforts made.
We all hope to have you here again in our house, as our favourite guests, in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

Very nice place in a very nice location in the center of Rome.American Breakfast at Donney very nice people and very friendly waiters and helpful.
Excellent wifi in room and nice for shopping the area.
Very helpful concierge with good recomendation for local places and restaurants
Will come back

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 612philippet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 18, 2013

I made a reservation at Residenza A to spend my vacation in Rome with my mother, in July 2012. According to the website of the establishment, it was a boutique hotel with charming rooms in a great location. Arriving there, despite having warned about my arrival time (12 pm), the room was not ready and we were put in a very small room, because it was the only way to use the restroom. When we went out for a walk, the recepcionist warned us that there is no one at the reception after 10 pm. Well, when we returned, it was 10:30 pm and we got stuck in the elevator until, finally, two guests arrived and helped us out. We climbed the stairs to the room and, when we got there, the entire bathroom was flooded. It should be noted that we had not even used the shower. Given this situation, we decided to cancel our reservation of 3 days and, since there was no one at reception, we spent the night and early in the morning, we asked to check out. The recepcionist wanted to charge us 3 nights - which was absurd, since we stayed the only 1 night - and still had to pay 2 nights (520 euros), plus the city tax 2 euros per day, per person, for two days, even for days we weren't hosted, after being stuck in the elevator and placed in a room where the bathroom floods. It is worth noting, too, that in the room, you can hear all the noise from the reception and also the street, since the Residenza A is on the second floor of the building. It was a bad experience and, fortunately, me and my mother found another hotel. I don't recommend Residenza A to anyone.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Renata P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESIDENZAA, Front Office Manager at Residenza A, responded to this review, January 22, 2013
We were very surprised to receive this review after so long, from clients stayed here on July 2012, just because the passing of time does not allow to recall perfectly. I’m not discussing about the problem she had in the bathroom, which effectively there has been but it was nothing you couldn’t stop with a bath towel, it was just a small water loss from the wash basin; we need to refresh client’s memory because something she wrote do not correspond to the real facts.
The room she’s talking about is the one we planned to assign her, so the room was ready at their arrival as she required, even if check out time is 12, and as we do with all our guests checking in, we gave them all information about house rules, reception times and a city map, together with a folder containing Manager’s and staff’s personal numbers to call in case of emergency; not one of us has been contacted that night. We knew of the problem clients had in the morning; that they got stuck in the elevator we know it today by reading this review. We proposed to the clients a change of room, probably cause the unpleasant experience they had, they fell not very comfortable with us, so they preferred to leave.
It is true our receptionist charged the cost of 2 nights, but the client did not remember that the rate she booked was non refundable, so we could have charged all the 3 nights; she is totally unreal when she said she paid EUR 520 because the rate booked was EUR 120 per night, for the total amount of EUR 240. Maybe she made a little of confusion with hotels bills. Whenever she requires we can provide a copy of her credit card payment and receipt we issued.
Criticisms properly made by our guests are welcome, they help us to grow; but we can not accept untrue reviews made only to damage us!
Mr. Francesco Favaretto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 6, 2013

We stayed here for 2 nights after reading excellent reviews on Tripadvisor and we were not disappointed! We booked with Expedia a fair time in advance and received a personal confirmation direct from the hotel as well. They offered to organise a pick up from the airport which we took and this service was excellent.
We arrived at the hotel about 9am and our room was waiting for us, fantastic after a long flight from Australia, we showered and set out with our map from the very helpful Francesco. Location was excellent for us as we had not stayed in this area on previous visits to Rome. The room was clean as was the bathroom, the free internet and supplied apple computer was fantastic, you certainly don't get this in the bigger hotels that cost a lot more! Well done indeed.
Breakfast on the first day we elected to have in the restaurant downstairs, it was ok but on the next day we had it in our room and we liked this much better.
We walked around the corner on Via Sardegna and lunched at the very welcoming Lotti Paola E Lotti Luigina, very friendly people and great soup! On both evenings we ate at La Bruschetta E and had a fun time with good food and wine.
Museo Borghese is a short walk through lovely gardens and we enjoyed this attraction very much too. Don't forget to book before you leave home.
Our last night in Rome was at the Marriott Grand Flora, next door, as it was included in our cruise from Rome. We had a far bigger room, free internet, very friendlier staff at Residenza A!!!
Thank you for all your help, advice and lovely chats Residenza A, we recommend you highly!!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESIDENZAA, Responsabile reception at Residenza A, responded to this review, January 8, 2013
We thank you very much for your words, they are the best reward for our work. Complaints lead you to improve the quality of service offered, but to be informed of guests' satisfaction and to know they have a good memory of their stay with us is lifeblood for us.
We know you are not leaving around the corner, whenever you will be back to Rome we really hope to hear from you; it will be a pleasure to have you here again in our house as our favourite guests.
Thank you very much once again, we wish you all the best in this new year and on.
Francesco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residenza A

Property: Residenza A
Address: Via Vittorio Veneto 183, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Ludovisi / Via Veneto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
#205 Romantic Hotel in Rome
#248 Family Hotel in Rome
#254 Luxury Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Residenza A 4*
Number of rooms: 7
Official Description (provided by the hotel):
Located in the heart of Rome in an early 20th century style building overlooking the famous Via Veneto, Residenza"A" The Boutique Art Hotel is a small and refined design hotel with an elegant atmosphere balancing the modernity of its architecture and city history.Stylishly minimalist furnished in a friendly ambient Residenza A hosts in common spaces and rooms works of contemporary artists. ... more   less 
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Also Known As:
Residenza a Hotel Rome

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