We stayed 4 nights. The first night we got an awful room without a window and a very bad smell (the room was newly furnished and renovated but impossible to breath in and no day light) the reception staff was rude when we asked to changed. The next morning, the staff at the reception was a very nice guy so we asked again and he gave us a very nice room with a large window to street view. The shower was very tiny (almost impossible to fit in) but the room was very nice and comfortable.
The breakfast was awful, only 2 croissant with jam and coffee\tea so we ate outside everyday which is much nicer anyway when your in Rome.
1. I have been to 3 star hotels in Rome before and it is very similar (awful breakfast, average\rude staff, and simple rooms) so dont expect too much and you wont be disappointed.
2. In most of 3 star hotels, the staff shifts are short and changing every few hours so if you dont get what you need, wait till shift changes and try your luck with another staff member who might be nicer.
3. the price is fair for what you get, if you insist on a nice room.
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