The bed was good and the price was ok, but there is no service. The single staff person on duty (three staff shared 24 hrs on a rotation) was so anti-service, it came across rude. We got up early for several tours, and to catch our flight home. The comment from front desk: "No breakfast until 7:30". "But how about some hot water to make instant coffee?". "NO! Nothing before 7:30." I mean I'm standing there looking at the kettle on the stove, I could have done it myself....It was like torture. Check-in time is stated to be 11:00am....but since they weren't ready, we were told (thru the intercom as we stood on the street with all our bags) to come back at 12:00! No wireless internet, but they said we could check e-mails with their computer...I found out that means only when the staff is not playing computer games, and even if you do get on, they kick you off after 5 minutes. They claim a breakfast each day.....it is American coffee (no espresso or cappuccino), one small glass of juice, and a pre-packaged croissant. It was very minimal, not sufficient for multiple days. I would not recommend this hotel/condo to any American, unless all you expected was a bed. They could be so much better with a little hospitable attitude. The place was, however, very clean.
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- Also Known As:
- Soggiorno Comfort Hotel Rome