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“Great Customer Service”
Review of Heart Of Rome

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Heart Of Rome
Ranked #370 of 3,779 Rome B&B and Inns
Certificate of Excellence
Reviewed August 30, 2013

The men running the hotel are super helpful and nice. They gave us a map of Rome and told us exactly which bus stop/buses to take in order to go to the main attractions around Rome. Though the hotel might seem far from the main attractions, the bus/metro system makes it really to go anywhere. The room was perfect for the three of us and nice and clean. We loved the breakfast in the morning, even though it was the same thing we didn't get tired of it. The place is quiet and clean. There is a grocery store nearby, McDonalds, and other little stores to browse. It is away from the main touristy places and about 10-15mins (on the bus) to the Vatican City. I would come here again!

  • Stayed: August 2013, traveled with friends
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1  Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 259 reviews

Reviewed July 30, 2013

1)Great breakfast every morning. Bread, fruit, coffee, everything is great! 2)reasonable price! 3)helpful and warm-hearted service 4)location is great. easy to get to sights. 5)clean room with an beautiful outdoor area!

Room Tip: The room on the first floor is quiet.
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  • Stayed: July 2013, traveled with family
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Thank Xin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Our group of 8 stayed at Heart of Rome in June 2013. The rooms were very modern and clean. The service we received from the staff was very helpful in making our stay so successful. The front desk staff discussed our options for getting around the city and he even walked us to the taxi stand so we could begin our first day in Rome. The hotel staff even helped us arrange shuttle transportation from the train station to the hotel and to our next destination when we were leaving Rome. Also listen to their recommendation for dining. They sent us to the restaurant just below the hotel and it was some of the best dining! It was a family-owned and operated restaurant with a large menu and we were the only Americans. It was packed on a Tuesday night with locals so you know the quality was outstanding.

  • Stayed: June 2013, traveled with family
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Thank CJCinUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Amazing staffs, they are VERY HELPFUL, could help you to book ticket or so much details about transport, with very fresh Italiano coffee on every morning, very friendly. The room also very clean, the bathroom are incredible large, well I'm highly recommend for self-traveler to live.地理位置介於梵蒂岡與羅馬市區,需要搭乘交通工具到市區,還算不遠。員工非常好,會幫忙您搬行李,並且在客廳有提供一台電腦及免費的無線網路。每天提供早餐,員工會很熱情的提供新鮮義大利式的熱咖啡,並且有問必答,給予旅客很多的幫助,詳細的知道交通資訊、及門票資訊,並且幫忙您免費代訂門票,也能幫助您打電話訂餐廳位置,住宿價格中等,整體而言很不錯。每天都清掃得很乾淨。

  • Stayed: June 2013, traveled with friends
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1  Thank chaustw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

I loved this place. Everyone was so helpful and accomodating from the transportaion at train station to our early morning coffee at the shop down the street! This was our first stay in Rome and staff made it so easy for us, giving us tips on where to go, how to get there, and when to do it. Most of the food we had in Rome was okay, but upon their recommendation, we dined at the restaurant below the hotel and it was fabulous. We would definitely stay here again. Thanks for the great service.

  • Stayed: June 2013, traveled as a couple
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1  Thank CathyC370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

I have great memories of my recent wonderful trip and stay for five nights at Rome with my husband and my two children! I definately recommend Heart of Rome Hotel - B&B to my friends and to anyone of you! Heart of Rome Hotel - B&B has very good prices, everything is new and very very clean (very important). Across the street there is a bus stop, from there you can explore Rome very easy. Busses are frequent and all the sightseeings are 5 to 15 minutes far! Their service is EXCELLENT - the owners are so helpfull for everything (arrange for airport transfer, tickets purchase for seightseeings and Rome transportation, map directions, suggestion of convinient busses and trains and they are available to any question and help. Also the breakfast is more than enought... Computer and free internet is available. In the rooms there is a kettle, a mini bar and a TV (but I haven't seen any english channels). The room has also a balcony. It's very important that everything about the hotel is exactly as it is advertised at all sites!!!
Damiano, Mikel and Christian thank you so much for a wonderfull stay and for all your help.
I would definately stay there again!

  • Stayed: July 2013, traveled with family
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1  Thank Stella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

The location was a bit odd. It is in an apartment building. There is 1 floor with 5 rooms and 1 floor with 6.

Rooms were fantastic. New, very clean, very comfortable.

Location was not bad, across the street from a bus stop, not far from the Vatican.

The gentlemen were VERY nice, VERY helpful and arranged airport transportation for us and tickets to a couple of museums.

My only complaint would be that the walls were thin so when they were talking to other customers, you could hear everything.

I would definitely stay again.

  • Stayed: June 2013, traveled with family
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1  Thank farah j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heart Of Rome

Address: Piazza Pio XI 78, Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #370 of 3,779 B&Bs / Inns in Rome
Price Range: $58 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heart Of Rome 3*
Number of rooms: 5
Official Description (provided by the hotel):
Heart of Rome Hotel is a bed and breakfast in the centre of Rome, close to St. Peter's Basilica, the Vatican and in front of the largest public park in Rome, Villa Doria Pamphili.Rome, with its great history and its wonderful monuments, is the ideal place for both business travelers and tourists.Heart of Rome B&B is located in a strategic central position, allowing you to move easily through the city and reach the main interest point. We're just a few minutes from the Vatican and St. Peter Cathedral. Our location is one of the main transportation hub of the city (13 bus lines stop near us). In front of our B&B there is a taxi station and we are within walking distance from subway Line A of Cipro Vatican Museums, Valle Aurelia and Baldo degli Ubaldi.Our rooms are designed to offer all the comforts and facilities you need to have a perfect tour of the city.In addition to a modern and functional furniture each room has: Air Conditioning, Electronic Safety Deposit Box Free, Minibar, 32 "LCD TV, Private Bathroom with Hairdryer.The entire B&B is covered by Wi-fi and in our Hall there is a PC connected to Internet h24 a day. Included in the price you also have: breakfast served in your room, large private terraces and daily cleaning conducted by qualified personnel. ... more   less 
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