As others have stated, the location is amazing! You will be ideally situated to walk to many of the places you'll want to visit. And you have the added pleasure of being on the sweetest piazza with a lovely Bernini sculpture topped by an obelisk. My grown daughter still remembers her visit there 30 years ago. This time we visited with the same daughter and her family. The place still has the ability to charm young and old alike.
We took a suite and a delux room. The room (442)was spacious and lovely, but the carpet was soiled and the standard of care dissappointing. I found the room very clean except for the carpet, but the room was not made up until very late both days.
The hotel was very kind to acknowledge our prior visit with chocolates and wine in the rooms, and to honor our request that the suite look out upon the piazza. Too bad that they didn't capitalize on that kindness by offering up a kind word or smile when you are in their presence.
We all enjoyed the breakfast buffet, especially my husband for whom breakfast is all important. Plenty of choices for children, hearty eaters and those like myself that want fresh fruit and great coffee.
The major flaw here is service. The restaurant and front desk staff are disinterested and unhappy and seem to be nursing a generalized resentment. The glaring exception is Paul the doorman. As noted by others, if there is anything you need, speak with Paul. He's delightful, knowledgeable, gracious and generous. A man that makes your coming, going and staying a happy memory. Thank you, Paul!
- Official Description (provided by the hotel):
- Six-story hotel housed in a restored late-17th century building with Napoleanic decor. ... more less
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- Also Known As:
- Grand Hotel Rome