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“Seriously Noisy”

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Grand Hotel de la Minerve
Ranked #214 of 1,290 Hotels in Rome
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Seriously Noisy”
3 of 5 bubbles Reviewed March 9, 2013

I normally scoff when I read hotel reviews complaining about noise -- I stayed in a hotel next to a busy police station once and it didn't bother me-- but this place really was pretty noisy. With the windows closed, the street noise was minimal, but the room was quite small (as you'd expect in any major city) and so it quickly became uncomfortably hot and stuffy. (We tried both the a/c and fan on the thermostat to no avail). But with the windows open, the banging from a loose manhole cover every time a car drove over it (about once every fifteen seconds) was just excruciating after a while, not to mention the usual street noises of drunk and loud people in the middle of the night. I think the fabulous location on the piazza --and make no mistake, this is the absolutely best hotel location in Rome ---may actually amplify sounds. Anyhow, even all that wasn't so bad -- closed rooms get stuffy, city streets have noise-- but there was also a lot of "inside" noise as well. The hallways are not carpeted, so the normal hotel sounds of people talking, rolling bags and closing doors really reverberates. The doors are somehow set to slam very hard (maybe something to do with the electronic locks?), and this was loud enough to wake me up several times a night, any time someone on my floor entered a room. Even when people were going into rooms way down the hall it was pretty loud, nearby it was...very, very loud. When there were people in the room next door (speaking normally, not yelling), I heard every word clearly and could also hear...other stuff going on. On the plus side, as mentioned, the location is just amazing -- you can see the Pantheon from your room! And the hotel is central for all the major sights. The bathrooms are very nice and seemed like they were recently renovated; the water pressure was good; the bed was very comfortable and the staff were all helpful and courteous. But if you are a light or fussy sleeper, I think you'll go nuts.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,159 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Rhondda Cynon Taf, United Kingdom
Level Contributor
152 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Stayed here for a three night break recently. We have been here before and were happy to return. The location of this hotel is idyllic, a short distance from the Pantheon, all the historic sights are easily accessible. Staff friendly and attentive and good breakfast selection. Only slight downside was the room, which looked to be in need of a little re furbishment. Spotlessly clean however and room maid left a contact number to deal with any problems. (There were none!) Amazing roof terrace, and a very comfortable stay overall!

Room Tip: I understand that some of the rooms are in the process of being re-furbished. If possible get one th...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dennisfrommaerdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

We stayed for 3 nights in February as a part of week long holiday. For the first part of our Roman holiday we booked Luxury Suites Rome in Via Mario dei Fiori and that was indeed excellent. After we explored that part of the town, we wanted to move closer to Vatican, as that was to be the main object of our stay. Oh what a mistake that was! Luxury Suites Rome surpassed everything Minerve Hotel had to offer in every sense possible.
To clear up something right from the start, there is nothing terribly wrong with Minerve; it is just the fact that they are SO shockingly overpriced for what they provide that one feels a bit taken for a fool. The location is indeed amazingly beautiful, but so are the locations of many, many, many other hotels in Rome - the city itself is like an open-air museum and hotels are everywhere.
What we felt is that Minerve needs a reality check - it's stuck on its former glory, stubbornly clinging to outdated concepts of hospitality and refusing to move along with times thus fast becoming a place only your 85 year old granny would enjoy. Let me explain.
Wi-Fi and fast, reliable Internet connection is ESSENTIAL in this day and age. it is indeed appalling that my husband and I (and our 10 y old son who needed to do his homework online while on holiday) had to decamp to a nearest hole-in-the-wall caffee to do our necessary bit of work. Not only the connection in the hotel didn't work (they generously give you your initial 30
minutes for free) - but you had to pay for it! After one consents to fork over the highway-robbery price for the night - they charge you for an Internet connection?!? Honestly?!? The fee itself was a pittance (20e), but it's the attitude that is so offensive and wrong here...
The TV - well, of course we didnt come to Rome to be holed up in the room watching TV, but the size of it in proportion to the size of the room - you needed binoculars to see the screen from the bed. The reception was fuzzy and snowy, and the selection of the channels truly useless. I imagine most families come back to their rooms after a gruelling day of sightseeing to refresh before heading out for dinner - and that is the very moment when TV becomes a welcome thing to have while in the room (a spot of a movie before falling asleep; a spot of news in the morning before heading out for breakfast; a member of a party falling ill and having to stay in the room...) One might argue that TV is definitely not necessary or even welcome, but I'll say it has it's purpose and needs to be adequate.
The thermostat didnt work - the dial turned all right, but nothing was happening. It was stuck in one position - the tropics. Luckily, the windows opened easily, so that were our means of temp regulation. The hair dryer in the bathroom was one of those museum contraptions on the wall that has one setting - hotter than Hades and strength of a monsoon wind. Not good if you're looking to style your hair...
And the final thing - the stench of sewer was seeping out of the bathroom, as it will in old buildings, and slowly taking over the room; indeed, the same faint but unmistakeable stench was permeating the elevators and all more closed off spaces. We complained, and they offered to move us, but we couldn't be bothered to pack up - again - and so settled for artificial air fresheners to mask the odor...
I will say it again - nothing was really wrong with Minerve, but one definitely leaves with a feeling of being taken for a ride... It is a pity that such a grand palace is not treated with more respect and loving care, because it definitely has a potential to be taken into a 21 century with a little bit more attentiveness to times and mores of the world as it is today where take-the-money-and-run attitude is not accepted lying down anymore...

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank kotikissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

Our Junior suite was absolutely perfect, Quiet and huge! Everything you need was included! Breakfast was perfect but a bit snobbish. Maybe just because of peepz who were sitting next to us. Bed was extremely comfortable and huge!! Clean and well equiped rooms! Perfect location, everything was in walking distacnce. Staff were very friendly especially Thomas, he was best ( hope i remember his name correctly) The television could be a bit bigger for a 5*. i would go back if i have a voucher for acommodation as i had :)

Room Tip: junior suite is great choice. Bed i had was one of the best i ever had!!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrantisekVlasak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

Very central, few hundred yards from the Pantheon. Nice rooms, maybe a bit small. Possibly a bit pricey for those who have to pay full rates. Roof terrace is great.
Staff very friendly and willing to help.

Room Tip: Obviously the rooms looking out to the square must be the best, but I would assume not that quiet in...
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  • Stayed January 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 270766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

Before our Rome getaway with my wife we were looking for a clean hotel in a good location, we had no interest with the premises of the Hotel that we would stay as we were going to be out all day. İ didn't want to take a risk and chose Minerva among other Hotels (which were much cheaper and had better reviews) as it's a 5 Star hotel. There was nothing wrong with the Hotel but there isn't anything special as well. İ would try one of the boutique hotels next time.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank msbabacan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
115 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

spent 6 nights here last week. we had a superior room which was totally fine. luckily, we had a corner room- so 2 windows- no real view- street side through one window and a view of the adjacent building's terrace on the other.

great location.

very clean, shower pressure was good, internet worked well. loved breakfast spread- a lot of choices for every palate. very comfy bed. large bathroom.

very helpful concierge and staff.

only downside was that the hotel bar was extremely pricy- so we did not drink at the hotel.

Room Tip: we had room 546- a corner in the superior class ( second cheapest)- had 2 windows and another window...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank z235e49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManagement, Direttore generale at Grand Hotel de la Minerve, responded to this review, January 24, 2013
Dear guest ,
We do every effort to provide our guests the best experience, both for our service and for our rooms, the knowledge of success is our reward. Therefore I wish to thank you for sharing with us your opinion.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel de la Minerve

Property: Grand Hotel de la Minerve
Address: Piazza della Minerva 69, 00186 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#101 Business Hotel in Rome
#121 Luxury Hotel in Rome
#187 Romantic Hotel in Rome
#228 Family Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel de la Minerve 5*
Number of rooms: 134
Official Description (provided by the hotel):
Six-story hotel housed in a restored late-17th century building with Napoleanic decor. ... more   less 
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Also Known As:
Grand Hotel Rome

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