The hotel is fairly well located for transport, the staff are super helpful, the rooms are clean and comfortable (maybe a little small but that's not a problem). The free wireless is a god send in Rome as every other Rome hotel I've stayed in has charged significantly more for the wireless and it's never that strong whereas here I had a great signal.
Breakfast is a good spread and while you wouldn't class it as fantastic, there's plenty of variety and the staff are attentive, and the room is kept spotless.
The bar area always seems a bit empty and to be honest, it's not somewhere I'd want to hang out late in the evening and there's no room service so you'll have to venture out for food. Great if you're a tourist, not so helpful if you're on business and are working late and just need a quick meal while at your laptop.
I've stayed in Rome a number of times, and for a business hotel at a reasonable price, the River Palace is the best I've stayed at in about ten visits.More