We had booked a room for 2 nights on the hotel's website. It was a pre-paid promotional offer. When we arrived the room was not available (we had given our time of arrival). We were relocated in a hotel of inferior level and rates (although also 4 star) where we had to go by our own means. We had chosen this hotel specifically to be close to our family and found this to be a great inconvenience. Moreover we did not get what we paid for as the price of the rooms of the Grand Hotel Fleming (where they sent us) is about half that of the Hotel degli Aranci. If you book this hotel you will be taking the risk of being sent even further away from the centre, at your own expense, and in hotels of lesser quality.
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- Also Known As:
- Degli Aranci Hotel
- Degli Aranci Rome