My husband and I stayed at the Hotel San Carlo for 5 nights in August. With over 1200 hotels reviewed on Tripadvisor, I was very confused and nervous about choosing a hotel. This was our first time to Rome and I wanted a great hotel with great character in a good location for a great price. We were very pleased with our choice.
I made our reservation directly with the hotel as I was requesting a travel agent discount. Victoria was very kind, prompt and helpful with emailing me the information, reservation and confirmation.
We made our reservation very last minute and did not have time to convert our dollars into euros. When we arrived at the airport we went to the exchange counter only to find a horrific exchange rate (once all fees were added in, it would have been about 36.00 Euro for 100.00 us dollars). We thought we would get a better exhange at the hotel so we left the airport with our driver that was waiting for us with a sign with our name on it, arranged by Victoria ( for 50 euros) without Euro. Needless to say, the hotel did not exchange money but they were so helpful, they paid the driver and put the cab ride on our hotel bill.
We were so relieved, they were like an extended family waiting for us. Check in was quick and efficient. Victoria spoke English and answered all our questions including directing us to a bank where we could exchange our money. The exchange places around the city were expensive to change money (except for the cambio at the Termani station) and most banks would not change at all. Once again Victoria was very informative and pointed us in the right direction.
The porter was very efficient, he brought our bags to the room and always had a smile whenever we saw him. The room was on the small side but very clean and comfortable. My next visit I would get a superior room instead for about an extra 20 euro a night for a little extra space, quality and maybe a terrace. Never the less, the room was comfortable enough for us, a decent size bathroom, comfortable double bed, desk, tv, table and 2 chairs and a window that overlooked the street of lovely cafes and shops. We had plenty of closet space for our cloths and the ac worked really well which we really appreciated in the warm Rome August heat (about 88 degrees and sunny every day).
The breakfast was ok, I am not a big breakfast eater but they had cereal, great breads and cookies, yogurt, juice and the best capaccino and espresso ever. The girls who served the breakfast and coffee were so sweet and pleasant. They did not speak English and I did not speak much Italian but we conversed without any problems, they seemed to know exatley what we wanted.
The afternoon desk associate Rosanna was also so very sweet. She gave us the best restaurant suggestions. Edy and Da Fransescos were totally awesome. Since we always had to leave our room key with the desk, she always had a kind word and smile for us and was always spot on with reccomendations. The night desk associate was so cute and sweet. He always remembered our room number to give us our key and always had a smile and a "good night" to us. A good way to end the day.
The location was the best. In an upscale, safe area right by the Spanish Steps and the main shopping street. We walked to the Vatican, Piazza Navona, Pantheon and, Trevi Fountain in a short amount of time. We bought a 48 hour pass on one of the double decker tour buses and took that to the Colosseum and the Forum. We did the whole tour on the bus and after seeing all of Rome and some of the other hotels we considered, we were so happy with the Hotel San Carlo and its location and our choice.
After a full day of sightseeing in the heat, we always stopped at a little deli one block from the hotel for a bottle of wine, some sodas (I loved the orange Fanta), bottled water, olives, cheese and bread (all for about 12 Euro) and went back to our cool air conditioned room for a rest and a little happy hour before we refreshed and got ready to go out for the evenning. The hotel has a nice rooftop patio but it was not being used for the summer.
Check out was quick and efficient, they pre-arranged a car to take us back to the airport (for 40 Euro and this time we actually had the Euro to give the driver)
This is not the Ritz or the Marriott and I actually am glad I did not choose such a chain as I felt very absorbed in the romance and culture of Rome with our quaint location and accomodations at the San Carlo. The staff were all great and like a family and really looked after us. It was safe and clean and just perfect. I will definately use this hotel for my clients.
Thanks you to all the great staff and I hope my coins tossed in the the Trevi Fountain bring be back to wonderful Rome and the Hotel San Carlo very soon.
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- Also Known As:
- San Carlo Hotel
- San Carlo Rome