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“Good hotel, but not really up-to-date”

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Grand Hotel Hermitage
Ranked #1,115 of 1,261 Hotels in Rome
Berlin, Germany
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good hotel, but not really up-to-date”
Reviewed May 20, 2013

I stayed five nights in this hotel and it was acceptable, but not the best choice one can make for to stay in Rome. It was clean and the staff was friendly. But the room was very small and looked as if the interior hasn't been renewed since a lot of decades. The whole hotel made the impression as if it had gread times, but also as if those days are gone. Degenerated elegance. But all in all it was okay.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2013

No hot water and help from front desk is the worst I've ever seen, they said it would be fixed in 30min, it has been 24 hrs and they still keep saying 30min. Don't stay here even ifs free. A hostel would have better services

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Greatdane85303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Athens
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 19, 2013

The pros and cons of this hotel are-
Pros: Nice and safe residential area
Clean rooms
Reliable wi fi
Very nice piazza (de muse) very close where you can have a coffee
Cons
Out of date decoration
Small rooms that need re-decorating
Horrible location-only one bus reaches the hotel (number 360) and far away from the metro. Be prepared to pay something from 14 euros to 22 euros from spanish steps. Italian taxis are not reliable with the price.
Breakfast has a good variety of food but not very good quality-horrible coffee.
Staff not very willing to help.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MVAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 6 Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 16, 2013

I stayed for three nights at the Grand Hotel Hermitage. At the reception you feel it as a Grand Hotel. By the time you check in and reach your room, it is no longer Grand. Rooms are a bit small, the shower area very small. Not adequate plug facility to charge your batteries. Can plan and make it Grand and restore it's image.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaviMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caxias Do Sul, RS
Level 6 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 30, 2013

I confess I was curious about this hotel after reading so many negative reviews here and decided to check it out by myself in the the first week of the year, normally dedicated to my master team fencing training at the nearby Club Scherma Roma. The hotel is in "Quartiere Parioli", a nice residential area in the North of the city. There's a bus stop a few meters away and a easy 15 min ride takes you directly to Termini (central) Station from where you can walk, take the metro everywhere or the train to the airport. Rooms are nice, breakfast above average, wi-fi works all around for free, there's a mini refrigerator available ... so, I found it quite all right and I would never find anything similar in the chaotic city center without paying a fortune. Okay, there are some negative aspects: no free parking in the area in case you need it, one or another member of the staff appeared not to be in a good mood and - most important for me - the walls really should be sound-proof because you can easily listen to every single word or sound your neighbors make ... I mean every ! In the end it's worth the price. For more take a look at the pictures, they have a lot to say.

Room Tip: I will have to walk to find a restaurant at night so bring some snacks to the hotel or pass by the m...
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ricardo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 8, 2013

The willing of helping their customers is not very great. Sometimes it even feels like they try to work against you. We were also asked to pay in advanced . Splitting up the bill in two were to much work for them, so we had to come back later the same day to pay.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 12, 2012

-no hot water 4 days out of 5
-in one of the two rooms I booked the air conditioning did not work so it was freezing
-the hotel isn't placed in the centre of Rome as it is mentioned on easytobook, it is placed at 6-7 km from the nearest attraction point
-the rooms weren't clean enough
-the dinning room was freezing
-all in all it really isn't a four star hotel

  • Stayed December 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank DADADADADADADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Hermitage

Property: Grand Hotel Hermitage
Address: Via Eugenio Vajna 12-18, 00197 Rome, Italy
Location: Italy > Lazio > Rome > Parioli
Amenities:
Free Breakfast Room Service Wheelchair access Airport Transportation
Hotel Style:
#367 Luxury Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Hermitage 4*
Number of rooms: 116
Official Description (provided by the hotel):
Featuring a top floor terrace overlooking the dome of San Pietro and around the city, Grand Hotel Hermitage offers accommodation in the elegant Parioli district of Rome, 600 meters from the green oasis of Villa Ada Park. The Hermitage is well connected by bus to the main attractions of the city and the Termini Railway Station. Not too far you will find the Olympic Stadium and the Foro Italico sports complex with facilities for tennis, swimming and rugby. Rooms come with wooden furnishings, carpeted or parquet floors, a balcony in some rooms, TV, safe and air conditioning. A continental breakfast is served daily in the dining room. Our staff at the Grand Hotel Hermitage will be happy to advise you on nearby avant-garde art attractions such as the Auditorium Parco della Musica and the MAXXI Museum. ... more   less 
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Also Known As:
Grand Hotel Rome

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