A goo value hotel on the outskirts of rome, do not stay here if you want to be central. If you just need a bed for the nights this will do. It is showing its age and needs a major refurb. The staff seem uninterested and offer no guest service whatsoever. Breakfast not a bad offering with plenty of choice if included in your rate. The hotel is used by large groups so many coaches parked overnight. So this hotel wont impress you but it offers a good nights sleep.More
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The hotel itself was safe and clean. When arriving, it looks questionable because it's not in the city or near other hotels. However, the location was perfect for our stay. It was inexpensive because it was out of town, but there was a cheap shuttle into Rome city center. Because it's out of town, you get a nicer hotel for a cheaper price. It's definitely not walkable to any of the attractions, but we didn't mind.
The staff was incredible. Our luggage didn't make it to Rome when we did, and they helped us track it down. They went above and beyond what I would expect out of a hotel.
It's a nice hotel situated in residential area.
It's quite far from the main city center so not a good option for tourists. But there are bus services available near the hotel.
The rooms are good and spacious.
Wifi connectivity is available in the rooms.
There is a balcony as well.
The staff is courteous.
Dear Guest,
We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement.
We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best Regards,
Roberto Mateos
General Manager
Barceló Aran Park Roma
If you want to enjoy Rome, sightsee and enjoy local food, this hotel is too far from the main city.
Located in a residential area, the surroundings are green and clean, but difficult to locate without GPS.
The rooms are decent. A.C. is not very powerful. The breakfast buffet has a wide variety but the staff needs to be more pleasant. We especially felt they were ruder to the Indians !
The hotel location is not the best especially if are a tourist. However, within five minute walk, there are public buses that will take to Laurentina Station to take the Metro to the center of Rome. The rooms are nice and with crisp bed sheets. A slight problem, the shower stall is only partly covered that the bathroom floor gets flooded every you shower. Our stay comes with breakfast with pretty good selection of fruits, cold cuts, bread, pastries, juices and coffee. In spite of the many guests crowded in the lobby, the hotel staff managed to attend to each one with a pleasing attitude. Overall our hotel stay was pretty good.
I was lodged at Barcelo for a 6 week business trip. There were many complications during our company's extended stay, including:
-No air conditioning the first 3 weeks (Despite complaints of high temperatures, the staff were very adamant about not allowing AC until the end of May)
-No shower curtains, leaving the floor soaked after each shower
-Incredibly slow wifi in the rooms (1.12 Mbps)
-Sentimental personal items lost and never recovered following housekeeping service
Besides these downfalls, the hotel is also quite a distance from the city (however, they offer a shuttle into town at cost) and the rooms are very small.
I would only recommend this hotel for a 1-2 night stay.
Dear Guest,
Although we sincerely regret your disappointment with your stay in our Barceló Aran Park, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.
About the air conditioning, in Italy there are laws that as companies we have to respect, we are sorry to have affected your stay.
The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement.
It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements.
Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.
Best Regards,
Roberto Mateos
General Manager
Barceló Aran Park Roma
