This is quite possibly the worst hotel we have stayed at, the service was woeful (at best) the staff could not be bothered to help in any way at all. Our bathroom flooded and we told receptionist, she curtly said, yes, yes I'll get someone to fix it. They did...and left all out towels wet through on the floor of the bathroom where they had been used to mop up excess water...go figure!
The rooftop bar had no white wine, only red available, and it is an excuse for a bar really, the views are industrial and the place is quite tatty.I can't even begin to describe how bad the bar staff were, they made Fawlty Towers look 5 star!! The breakfast was reasonable though and although it was exactly the same each day at least there was some choice. The hotel is also reasonably well located within very easy access of the terminus for buses and trains.
No chance at all that we would stay here again. Total disappointment. Room tiny as well.
- Official Description (provided by the hotel):
- Elegant Hotel offering modern comforts and amenities, restaurant and bar; situated in the heart of Rome near the Opera House. ... more less
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- Also Known As:
- Hotel Diana Rome Italy