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“Location 5* Room 3* Service 1*”
2 of 5 bubbles Review of Hotel Trevi

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Hotel Trevi
Ranked #469 of 1,290 Hotels in Rome
Abergavenny, United Kingdom
Level Contributor
120 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Location 5* Room 3* Service 1*”
2 of 5 bubbles Reviewed April 25, 2013

Checked in for a long weekend and the location was great - really couldnt fault it. 30 seconds from Trevi Fountain, etc. 1st room was horrendous with the window facing a 1x1 meter air conditioning chamber and tatty. Didnt think this was the end of the world as not planning on spending too much time there. Came back 6 hours later to find bedroom door wide open and luggage disturbed because room door unable to lock unless receptionist slammed door so hard plaster failed from the ceiling. finally moved to slightly better room but still very tatty and dated. If your looking for clean, basic rooms try somewhere else. 9th time been to Rome and while I couldn't fault the location I wouldn't recommend the hotel unless desperate. Their are ancient ruines with better facilities.

Room Tip: Make sure your door locks!!!!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dillonc1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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983 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • Danish first
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English first
Norfolk,England
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed April 23, 2013

arrived before noon on saturday room not available till 1.30 which was fair enough ,very helpful receptionist marked our bags and had them put in safe keeping till the rooms were ready. when we did return later our room was of site 20 yds up the hill but it turned out to be a large well decorated room /bathroom nice and clean as well.
the hotel is situated perfectly for just about every major site in Rome ,30s walk to Trevi fountain 1/2hr to 40 minute stroll to the vatican
breakfast what you would expect good continental buffet
overall not bad at all!!!

Room Tip: luck of the draw I'm aafraid the rooms in the hotel are smaller than the offsite ones but they...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bkbob54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northants
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 15, 2013

I stayed here at the beginning of November 2012. The hotel was clean and safe.. the breakfast room was good to look out over the city and the actual breakfast was ok enough. I would recommend this hotel to anybody who is looking for a good base with the perfect location! The Trevi is literally stumbling distance and there are many, many restaurants, bars, cafe's on the doorstep! Great value for money and would certainly stay again!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrightfamilyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 12, 2013

Arrived on the 12th of April. We are on the 5th floor and the elevator is non operational. There are 114 steps from the ground to the 5th floor. compensation offered - you can use the jacuzzi. They are renovating and there is dirt and dust everywhere. Normally I would not bother about this, but 114 steps is way too much. Certainly would not recommend - especially for the price you pay. So disappointing. We are with an older relative for his birthday and their answer to him not getting up to the restaurant is room service rather than breakfast with us. A really disappointing start to a holiday organised for a special occasion. Please ... Choose another hotel!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank McCabe1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Good hotel if you want to see all of Rome it's right in the centre from here you can go in every direction. The Vaticaan in a 1 hour walk or you can take the bus thats 5 minuten from here.,Nice area and good breakfast. Don't expect luxery but it's just a simpele and good hotel with nice rooms.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NataschaEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binfield, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed March 31, 2013

Arrived Maundy Thursday and were allocated a tiny twin room next to the reception area with the bedroom window barred up and closed ( presumably because it opened at ground level into the noisy street). The two beds filled the room with little room to get into the bathroom. Very stuff and hot at night with no way of getting the window open. No tea or coffee facilities. Staff appeared busy the whole time and presented a false disinterested smile when we asked for anything. Breakfast adequate but we arrived early. The breakfast room at the top of the building was chaotic, so dread to think what it would be like in peak periods. When we checked out, we went for a walk and then returned to wait for out taxi to take us back to the airport. We were told we could not wait in reception and told to wait in a downstairs room that is allocated for departing guests. I explained that my elderly friend could not do all those steep stairs, so we had to leave the hotel. We returned to get our cases and told to get them ourselves as the bell hop was run off his feet. They did call him and he eventually arrived and helped my carry the bags upstairs. Would not return to this hotel. The location is convenient but the noise from the street at night and lack of any comfort makes it one to avoid.

Room Tip: Do not take room 102
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ascotsparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wirral
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed March 29, 2013

Found it quite difficult to enjoy the Trevi, the staff appeared friendly until you asked for something and then they could not help or understand. We were told by reception staff we could have a jug of hot water any time (there are no tea making facilities in rooms) yet when I asked we were told 10 minutes, returned to reception after 20minutes and they said it would come when ready, never ever arrived?? The room we had had a window that faced an air conditioning unit,pipes etc that were in a duct between the walls of he building, there was no natural daylight whatsoever,and there was the noises associated with heating/air conditioning etc day and night. The room became so very hot that we needed to leave the main door open to get some air through and we slept on top of the beds with the window open! This was in March so presume would be worse in summer, air con not on, only heating! However, as we did not visit Rome to sit in a room we were not too put off and looked forward to breakfast on the rooftop terrace as described. After using the lift we had to climb a spiral staircase and found a room where breakfast was available, it was very crowded and the two staff were run off their feet,no crockery,cutlery or chance of a hot drink unless we could speak Italian and demand a table be cleared and relaid! Again we appreciate that it would be crowded if all guests go at the same time and made the best of it, but even going at different times made little difference, except to highlight how well the Italian speakers were treated. The door key failed regularly and we would have to return to reception to have it re-swiped.There was a communal room downstairs which we thought may be comfortable to use and have some daylight but it was small and contained a few upright chairs only, the reception had a computer and use of the Internet was free,there was cold drinking water,boiled sweets and free city map. We could also get Internet access in our room using our own iPad. The hotels main advantage was its location near the Trevi fountain and being in walking distance from other sights and a metro station -Barberini, it was also quiet at night being used mainly by older couples

Room Tip: 103 does not receive any natural daylight
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank happyholsWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Trevi

Property: Hotel Trevi
Address: Vicolo del Babuccio, 20/21 A, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Trevi
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #469 of 1,290 Hotels in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Trevi 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Trevi is a three star superior hotel, two steps away from its namesake the Trevi Fountain. It offers a refined atmosphere equipped with the best facilities within a historical 16th century palace. It is located in the proximity of the infamous “Via Veneto” , the magnificent Spanish Steps and the surrounding high fashion district. One can stroll and admire the window displays of world -renowned designers. ... more   less 
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Also Known As:
Hotel Trevi Rome
Trevi Hotel Rome

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