My stay at the Residence Barberini was less than acceptable. At the door, we were told due to our shuttle driver having to wait for us (flight was late; no fault of our own) that we would be charged an extra 30Euro. That immediately set the tone for the rest of our stay here.
We resided at the Barberini for 4 days and 3 nights. The hotel was clean and stylish and centrally located (if you don't mind the hustle and bustle of downtown Rome). But the customer service was very unsatisfactory. The staff seemed less than interested in our needs and/or comfort while there. We were not greeted most times as we entered and left the premises and just did not experience the customer service you would expect a hotel of that caliber to provide.
I would not recommend this hotel to anyone regardless of the interesting art collection throughout the hotel and it's stylish apartments. Not worth the cost or the service.
- Official Description (provided by the hotel):
- The Roma Resort Barberini is a new hotel placed in the heart of Rome's historical center, in a corner of Piazza Barberini at five minutes walking distance from the Spanish Steps, the Trevi Fountain, Via Veneto and at 50 meters from the Metro Station Barberini (red line A). Recently renovated with care and attention, the establishment offers double, triple, quadruple rooms and a unique Penthouse suite on the top-floor. All the rooms have a large double bed (no twin possible) and a private bathroom with shower. The triple and quadruple have also a comfortable single or double pull-out sofa-bed and a kitchenette. The only two Economy rooms are placed downstairs in the basement or in the hall of the reception. Features: free Wi-Fi, air conditioning, Satellite TV, daily cleaning. Reception open with limited time, check-in from h 02:00 PM to 09:30 PM. Later check-in not possible, nor advising, check your time of arrival before reserving or you'll enter the next morning at 8:00 AM. Staff can help in booking tours of Rome or various tickets. No breakfast is available on site but a lot of good places are just outside the hotel. ... more less
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- Also Known As:
- Residence Barberini Rome
- Residence Barberini Hotel Rome