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“A different kind of 4 stars hotel”
Review of Hotel Royal Court

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Hotel Royal Court
Ranked #220 of 1,267 Hotels in Rome
Certificate of Excellence
Reviewed February 1, 2012

I thought that there is only one type of 4 stars hotel, but it seems that I was wrong. The only REAL 4 stars hotel we’ve been so far (and we travel through 9 countries within 5 years and stayed in many hotels) was Hotel Maxim in Verona, Italy. I cannot say Royal Court would really fit to this level.

First of all, I would specifically NOT recommend this hotel for winter period. Their heating system is based on air conditioning and the bathrooms are not heated. For a bathroom made of marble, floor and walls, this can be a problem: it’s almost like a freezer. This problem was increased by the fact they did NOT provide sleepers (and we thought we are coming to a 4 stars hotel and we did not take sleepers with us). Imagine how is to get from a sort of heated room into the freezing bathroom, with the marble floor and sit on the icy toilet. It reminded me what I read about the tortures from medieval era. Paying 90 euro/night for this seemed a bit masochistic.

The breakfast was ok, with few options, including scrambled eggs and bacon, muesli and yogurt, salami, yellow cheese, few different fruits, coffee and tea, juices and some chocolate cake. Compared with the royal breakfast we had in Maxim (for 58 euro/night), this one was pretty lame.

The staff was excellent, especially Mary and Donald. If it was not for Mary, we would have left before checking in. The Italian guy (I believe he was Italian) seemed a bit insolent.

We would probably go again to Rome, there are so many more things to see and visit, but for sure we will chose a different hotel, wisely this time.

There are few more unpleasant details but I am too disappointed to talk about them anymore. For sure it's not worth it for the money!

Room Tip: Don't choose this hotel in winter!
  • Stayed: January 2012, traveled as a couple
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Thank tinergetic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded April 8, 2012

Dear tinergetic
We appreciate your time in providing us feedback on your recent stay, it is extremely important to us in order to learn and improve.
We would sincerely like to apologize for any inconveniences you experienced in regards to a cold bathroom and any lack of
professionalism shown by our staff. However we will also ensure that Mary & Donald read your kind, complimentary words about them.
We pride ourselves on the service we provide to our guests, and we obviously have failed your expectations. Please rest assured that
our respective Department Heads have been informed, and corrective measures are being taken to ensure this does not occur again.

We do hope that you will provide us with another opportunity to show you what true Royal Court service is.

Yours truly

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443 - 449 of 707 reviews

Reviewed January 29, 2012

If comparing to an American 4 star hotel, this falls way short. I reserved a Deluxe room but it was more of a standard room. Lacked walking space between the entrance and the bathroom. The bed although a queen size took 90% of the room itself. The hotel provides basic wifi and satellite tv. The wifi was good only because the hotel was not full, but the tv lacked variety as it only provided one English channel (BBC) and the other 9 channels were either in Italian or French. The movie channel however offered the movies in English but you'd have to watch at around 2 or 4 am to do so. Breakfast was average a typical cold cut sandwich and fruits were offered in the basement where the dinning room is located. The only positive thing I have to say is that it is conveniently located down the street from the Termini Station which made it worth the effort. Line A will take you to most of the sites most commonly sought after and the Line B (blue line) will take you to the other 2 spots. The train station also provides a train to the airport, however, the hotel provides a shuttle service to the airport if you stay a total of 3 days or more. But you must ensure to have that included when you make your reservation.

  • Stayed: January 2012
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1  Thank Xihuateteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded April 8, 2012

Dear Xihuateteo
Thank you so much for taking the time to post a review of the Hotel Royal Court on Trip Advisor.
We do apologize that the TV lacked variety and that you found our bedrooms to be different to American ones, however they are quite typical for Europe.
Indeed, we are very fortunate that the location of the hotel is close to the main train & bus station as well being in walking distance to most of the historical sights, thus giving you the choice to travel by public transport or on foot.
We do hope that we will see you again at the Hotel Royal Court soon.

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Reviewed January 24, 2012

We stayed for a few days in September 2011. The room was beautiful, clean, had free wireless internet, and a nice little private courtyard right outside our door. The frontdesk staff were very helpful and spoke English. The location is extremely convenient as the street its on leads right up to the main Termini railway station - just a short few minutes walk. You can catch trains around Rome or even around Italy right from this station! We caught the train to Florence from here, and being close to the station made the transfers really easy.

I was initially unsure about booking here as I'd read reviews of other hotels close to the Termini station saying it's a bad area. That's true on the OTHER side of the station. Not this side. We arrived at 11pm and its a busy, safe area to walk the few hundred meters to the Hotel.

Overall - its a comfortable, charming hotel with a fantastic location and great service. Can't fault it at all.

  • Stayed: September 2011, traveled as a couple
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Thank holo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded February 1, 2012

Dear Hola69
Thank you for your kind review. We are glad that you enjoyed the cleanliness of our hotel, free internet and our friendly staff. Indeed we are very fortunate that the location of the hotel is very close to the main train & bus station as well being in walking distance to most of the historical sights.
We do hope to see you again at the Hotel Royal Court soon.

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Reviewed January 10, 2012

On my second trip to Rome I stayed here. Situated 2minutes walk from Stazione Termini, it was perfect for us. I went with three other friends. We, at the time, were all 18. We didn't go to Rome for the nightclubs or anything like that, we went for a good time and this place fitted the bill perfectly. We booked off lastminute.com and got a great deal to start off with. When we arrived the cheerful receptionist welcomed us and began to check us in and invited us to sit down and relax. As she completed the process, she called me over and informed me that she was upgrading us, FREE OF CHARGE to a delux quadruple room instead of our standard room.

When we went in the room, it was perfect. Enough room for what we wanted, comfortable beds and everything clean. The only let down was the fact that the jacuzzi didn't work but, we could deal with that very easily!!

We went out every night in Rome and found ti very easy to get a taxi back to Termini and walk up Via Marghera. We were usually home around 12 which was fine and walked straight in. One night we came home about 2am after meeting and talking to two local Romans. When we got back to the hotel, we found that the main gate had been locked. However we simply rang the buzzer and the receptionist came out, smiling again, to let us in and wished a good nights sleep.

The staff were all very polite and went out of their way to make us happy on a number of occasions. I will definitely be going back to this hotel.

ON A SIDE NOTE. ANYONE GOING TO ROME SOON, BE SURE TO GO TO THE "MERULANA CAFE" FOR A MEAL AND DRINK. THE HOST, CLAUDIO, IS A VERY NICE MAN AND AGAIN, MADE US FEEL VERY WELCOME. THE MERULANA IS SITUATED AT THE TOP OF VIA MERULANA IS FAIRLY CHEAP TO GET TO BY TAXI AND THE BUS GOES STRAIGHT PASS AS WELL!

  • Stayed: July 2011, traveled with friends
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Thank Salvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded February 1, 2012

Dear Salvey
Thank you for your kind review. We are happy that you found The Royal Court to be of good value and that you enjoyed the cleanliness and great location of our hotel.
We will all look forward to welcoming you back soon!

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Reviewed January 2, 2012

This was my first stay at this small, clean and friendly hotel. The hotel is approximately 25 mins walk from the tourist spots and 5 minutes from the Termini. The housekeeping staff did an excellent job every day. We had the room 216, our room was twinbedded with Free internet. The only thing is the lift is small - but that's not unusual for European hotels. I must say a sincere thank you to the Reception Desk staff! Each one of them went out of their way to be welcoming and helpful. If you are passing through Rome, I recommend this place!

  • Stayed: December 2011
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Thank Ase177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded February 1, 2012

Dear Ase177
Thank you for your great review. It makes us extremely happy to read about your experience with us and how we made your stay in Roma a memorable one! We appreciate you sharing with other travellers the fact that our location is very convenient and that our staff are very helpful. One of the many advantages of us being a small boutique hotel is that we can pay more attention to our guests.
We do hope that we will get a chance to welcome you back soon!

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Reviewed January 1, 2012

We choose this hotel for it's location near main train station Termini. It is 5 minutes walk in a nice and quiet street. This side of the station is safe and good.
The room was comfortable, good beds. Nice and lovely girl at the reception.
If you need something near the station I would defenitly recommend this one.
If you don't mind walking you can walk to most mayor attractions in the city. Otherwise you can take a bus or metro from Termini.

  • Stayed: December 2011, traveled with friends
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Thank Vermeer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded February 1, 2012

Dear Vermeer123
Thank you for sharing your feedback with us. We are very happy to hear that your stay with us was an enjoyable one and that you would definitely recommend us.
We hope to see you again soon!

Report response as inappropriate
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Reviewed December 28, 2011

We stayed for four nights in early December. It was our first time in Rome, and Hotel Royal Court couldn't be easier to find. We took an airport shuttle from the airport which dropped us outside Termini station, and the hotel is located on a street across the road from the station. Don't let this fool you - the hotel is at least a three minute walk down the street and extremely quiet. The reception staff are friendly and extremely helpful, and we were able to check into our room early. The room itself was spacious and clean, and the bathroom had a pretty powerful shower which is always appreciated.
We didn't eat at the hotel, but the reception staff were helpful in pointing us in the direction of local restaurants.
While the hotel isn't located in a particularly touristy part of town, we never felt unsafe walking around at night, and being a short walk to Termini meant we were always ten minutes from any of the main sights (Vatican City, Colosseum etc.)
Only negatives were:
1. Our 'bed' was two single beds pushed together. However, we did only confirm our booking three days before checking in so we didn't expect anything different!
2. The room above us wasn't very soundproof, which I'm sure is due to the wood flooring. However, we only noticed it early in the morning with the sound of furniture moving?

Despite this, Hotel Royal Court is excellent value for money and we would recommend to everyone!

Stayed: December 2011, traveled as a couple
Thank AMLondon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarbyPhilippines, Responsabile relazioni pubbliche at Hotel Royal Court, responded to this reviewResponded February 1, 2012

Dear AMLondon2
We are very pleased to read about your experience with us and how we made your first time in Roma an memorable one! We appreciate you sharing with other travellers that our location is extremely convenient and that our staff are very friendly and helpful.
Hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Court

Address: Via Marghera 51, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#124 Luxury Hotel in Rome
#172 Romantic Hotel in Rome
#197 Family Hotel in Rome
Price Range: $121 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Royal Court 4*
Number of rooms: 24
Official Description (provided by the hotel):
The Hotel Royal Court is a charming boutique Hotel located in the city centre between Termini railway station and La Sapienza University. The location is strategic: from the main train station you can easily reach every tourist attraction and both airports with a train or a bus. Within walking distance you will find Via Nazionale, with its shops and the Exhibition Palace, the Coliseum and the Ruins of the Roman Forum, the Trevi Fountain. The service in the Hotel is attentive and dedicated; the Team is at entire disposal of the Guest starting from the reservation with suggestions, restaurant bookings and any kind of assistance. The Client at the Hotel Royal Court will enjoy a special familiar treatment, and will feel as at home. ... more   less 
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Also Known As:
Morgana Royal Court Rome
Hotel Morgana Royal Court

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