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“Beautiful Rome!”

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Crowne Plaza Rome - St. Peter's
Ranked #203 of 1,290 Hotels in Rome
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Beautiful Rome!”
4 of 5 bubbles Reviewed May 11, 2013 via mobile

Had a great weekend in Rome staying here at Crowne Plaza. Despite the hotel being a little outside the centre of the city, the hotel-run shuttle bus makes it easy to get close to the main attractions. Room was perfect and staff extremely helpful. The bar and terrace was perfect place to wind down after a busy day out and about! We didn't use the pool or spa but def would have if we'd had the time!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SK2302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 12, 2013
Dear SK2302,

Thank you for your positive feedback following your recent stay with us!

We are very glad to know that you had a great weekend at Crowne Plaza Rome-St. Peter’s and that you loved the room, our helpful staff, the bar and terrace.

It is our goal to consistently provide customer satisfaction and your comments are very important to us.

We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome!

Kind regards
Davide Grilli, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,674 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (345)
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Colombo, Sri Lanka
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed May 11, 2013

We (family of four with 2 children) stayed at this hotel after having spent 2 nights at CP Venice (Quarto D'Altino). We reached Roma Termini at 10.40 pm from Venice and then taxi (Van) took about 20 minutes to take to the hotel (fare was a hefty EUR 35). Check-in was quick. The room looked tired but having 2 double beds in the room was a plus. There was a balcony in the room overlooking the pool. The bathroom was a let down - very small in size, no separate shower, poorly refurbished and planned! For some strange reason; though the AC was switched off, cold air was still coming from outside - probably through the vent. We had to put a blanket to stop the air flow.
Breakfast was good and with a decent number of choices. However we had absolutely the same menu on both the days with not even a single change!
Accessing city is no issue as the bus stop is just outside the hotel. Metro is two blocks away.
Hotel has shuttle service for Vatican as well as to the city center (costing EUR 1.5 per person per trip). We used the shuttle to Vatican on the last day - on the return from Vatican to the hotel the shuttle was supposed to pick up at 12.00 pm but it did not arrive till 12.20 just before we are about to catch a taxi (though it seemed very difficult to get one), We were a bit anxious as we had to catch a flight at 3.45 pm! However everything at the end was OK.

Room Tip: The hotel shuttle to Airport charges EUR 14 per person. If three or more of you are travelling, it i...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Syed27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 13, 2013
Dear Syed27,

thank you for spending time to join your experience at Crowne Plaza St Peter’s Rome.

I am very pleased you liked our breakfast and I am sure you’ve enjoyed our fresh good products!

As far as the room, I want to inform you that there has been a recent refurbishment concerning the hall, the bar, the restaurant and the rooms, too. Most of our clients like our rooms and find they are very modern and comfortable, above all the big beds, that you also loved.

I want to apologize for the inconvenience with the AC and I am sorry you didn’t let us know it. We would have surely asked our maintenance staff to solve the problem.

As our first goal is provide customer satisfaction, your comments are very important for us and help us keep on doing a good work.

Looking forward to welcome you soon again at our hotel please accept my

Best regards,
Davide Grilli, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

we had a lovely stay at this hotel. It is slightly out of the way of the main attractions and tourist points, however, they do offer a free shuttle bus in and out. We found getting the shuttle bus out and getting a cab home easier as we weren't ready to come home most nights in time for the last shuttle bus at 11pm. We got the on off bus tour which was great as you could literally get on and off at any of the attractions or stops and have a good walk around as you were always in distance of another bus stop.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lolipop177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 11, 2013
Dear lolipop177,

Thank you for reviewing The Crowne Plaza Rome St. Peter’s!

I am very delighted that you had a lovely stay.

I sincerely hope to welcome you back again soon.

With my best regards,
Davide Grilli, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barre, Vermont
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

We spent our last night here as part of our tour. It was a welcome surprise, much more modern and more amenities than the rest of our trip. It wasn't downtown but we took a bus to our farewell dinner so that wasn't a problem. Our bus left without us the next morning (with our luggage on it) and the hotel staff was so accomodating in this time of crisis by helping us track our luggage down once we took a cab to the airport.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tspvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 11, 2013
Dear tspvt,

Many thanks for taking the time to post your positive comments.

I was glad that you enjoyed all of our facilities and just as importantly our excellent customer service which we pride ourselves on.

I have passed on your kind words to my dedicated team here at the hotel.

I do hope that you get the chance to stay with us once again in the near future.

With best regards.
Davide Grilli, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

Spent one night here prior to cruise. Only 1/2 hr by taxi from airport (less than €50). The staff were very friendly and answered all my questions. The room was spacious and clean. The buffet breakfast had pretty much everything you could ask for and the quality was outstanding. Well worth considering. There is a shuttle to/from airport and downtown however we don't use them.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 11, 2013
Dear Keith W,

Thank you for taking the time to share with us your feedback on your recent stay!

We are glad to know that you found our Hotel clean and quiet, with very friendly staff, spacious and clean room, outstanding breakfast.

It is our goal to consistently provide customer satisfaction and your comments are very important to us.

Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.

With best regards,
Davide Grilli, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DE
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

I selected this hotel because it was between the airport and the tours I was taking. It was a reasonable price. A friend was staying with us in a single room. I read some of the other reviews and I don't know what the dates are, but our rooms were very modern and immaculate. Her single room had a couch and a chair and a king sized bed. Our suite had 2 double beds, 2 full sized baths, 2 couchs, a full sized table, 2 refrig big enough to fit in your our wine bottle if you wanted to chill it. There were such nice amenities like robes, slippers and the usual Qtips, shampoo, body lotion, etc. I asked for ice to be brought to the room and the person delivering was happy with 1 euro tip. The staff was very friendly and helpful. They have a shuttle to the center of town where there are shops and restaurants. The shuttle to the airport is reasonable at 14 euro. The only thing I did not understand is that we were dropped off at terminal 3 and had to walk down to a bus to go to terminal 5. Probably they are not allowed to go to terminal 5. I did not stay long enough to figure out the metro or bus system. I used the taxis. I would stay at this place again. It has an indoor pool with a fitness center and spa and an outdoor pool, neither of which I got to use.

Room Tip: I choose this place tru Trip Advisor
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mondie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 9, 2013
Dear Mondie3,

I want to thank you for the time spend to join your experience with us and I am very happy to know that you liked our rooms and their comforts: amenities, beds, staff.

There have been a recent refurbishment in our hotel concerning, bar, reception, restaurant, lobby and the rooms too . In fact we are always trying to keep them in the best way to offer our guest an excellent service and always fulfill their wishes.

As you mentioned in your review, our Bus cannot reach the terminal 5 because this service is provided by the airport itself.

Waiting for you staying here again I send you my

Kind regards,
Davide Grilli. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed May 7, 2013

Hotel is very big, with good facilities for the area.., but in need of a good face lift.
It is a 4 Star, but I would compare it with a 3 Star.
A good shuttle bus service into Rome or to airport from hotel, but this is a service that you will pay for and is not free.
Free wifi
Free parking

Room Tip: Needs a face lift to take it back up to a 4 Star standard
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank N-M4F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, May 8, 2013
Dear N-M4F,

Thank you for taking the time to share with us your feedback on your recent stay!

We are very glad to learn your appreciation about our Hotel, facilities, shuttle bus service.

Regarding your suggestions about our facelift we wish to put on record that all our rooms have been recently renovated and refurbished in a new contemporary style as well as the lobby, reception, restaurant, relaxing area and the bar.

We look forward to welcoming you again at the Crowne Plaza Rome-St. Peter's.

Best regards,
Davide Grilli, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Rome - St. Peter's

Property: Crowne Plaza Rome - St. Peter's
Address: Via Aurelia Antica, 415, 00165 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Rome
#105 Business Hotel in Rome
#117 Luxury Hotel in Rome
#224 Romantic Hotel in Rome
#245 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Rome - St. Peter's 4*
Number of rooms: 308
Official Description (provided by the hotel):
An upscale hotel with a tranquil garden, an outdoor pool and convenient transport links to Rome’s historic heart. Crowne Plaza® Rome - St. Peter's hotel offers guests easy access to the city centre via our scheduled shuttle service or public transport just outside the hotel. If you're travelling to or from Fiumicino Airport (FCO), reserve your seat on our shuttle bus or book a private transfer. Closest metro station Cornelia is just over 1km from the hotel. World-famous attractions such as Rome’s Vatican Museums and the Sistine Chapel – home to Michelangelo’s spectacular frescoes – are all within reach. The hotel is just steps away from Villa Pamphili city park and a few minutes from the old neighbourhood of Trastevere. Business travellers have access to a 24-hour Business Centre and 13 modern meeting rooms. Our dedicated Crowne Plaza Meetings Director takes care of all your event needs. The hotel is Completely Connected, and our Fast & Fresh meal options keep you focused and productive. Our airy rooms offer balconies and free WiFi and a Sleep Advantage® programme, including premium bedding, Quiet Zones and Guaranteed Wake Up Calls. Sip a drink in our relaxed poolside bar, enjoy Italian or international cuisine in our full-service restaurant. Pamper yourself in our wellness centre which is open to all guest over 16 years of age. ... more   less 
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Also Known As:
Crowne Plaza Rome St. Peter`s Hotel Rome
Crowne Plaza Rome St Peters
Crowne Plaza St Peters

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