I'm currently sat in the hotel lobby writing this review
We stayed for 3 nights and loved it,upon arrival we was greeted at reception by friendly staff who gave us a map and gave us advice on bus routes and tram routes,what numbers to get and where to go to catch the service and most importantly where to buy tickets from,very useful advice so we was very greatful
We knew when we booked that the hotel wasn't slap bang in the centre of Rome,it's in a less tourist part with friendly locals with great places to eat
The bus journeys are eventful,always packed to the rafters so hold tight,easy to figure out once a journey has been made,people seem to think its a free ride and we saw someone get a fine,remember to buy a ticket from a tobacco shop before a journey
I didn't have breakfast as we literally used the hotel to sleep after a busy time sight seeing
Room was big and the air con was a god send
I would definitely return in future and would recommend to anyone
We arrived in Rome and went straight to the hotel to check in around 13:15 and were told by the receptionist that the room wasn't ready and to come back at 15:00. Her manner was quite rude, but we wandered round the corner to a cafe and came back at 15:10. Room still not ready so be waited in reception and asked again 20 minutes later. Upon asking for a forward facing room (over the gardens) we were told the hotel was full and it wasn't possible. I think we just got a grumpy receptionist in a grumpy mood and she was very unhelpful and not very pleasant.
However, once that was out of the way, the room was really nice - a large (and comfortable) bed, with good, powerful air con and a large desk area with a built in fridge. The bathroom was large with a big bath and shower and also a built in hair dryer. The TV was a 32' flat screen and had quite a few channels, only 3 in english (CNN, BBC World News & Sky Movies) but good enough.
The hotel has some good facilities - the bar area was very nice and all the staff in the bar were unlike our charming lady on reception - they were polite, friendly, funny and very helpful! Lots of comfy chairs arranged for both couples and larger groups with two large TV's and a nice atmosphere. The prices were more expensive than a cafe but only a little more expensive so not bad all considered (4 euro for a coke, 3.5 euro at a cafe for example).
The reception area that we waited in was very nice, with 3 large tables and corner sofas arranged around them. There was also a computer and printer that seemed to be for communal use.
Free WiFi was provided, but it only worked in the lobby area (possibly rooms close to the lobby also) but certainly not available in our room (5th floor). Free it may have been, but it was very erratic and slow - I'd recommend getting free internet from a local cafe as it's far faster (10mb news update took over 15 minutes to download).
Downstairs was a small dining area (with a huge chandelier that can be seen at the main entrance). Breakfast was a buffet type - eat as much as you want for 10 euro which was a fair deal. The quality was good and there was large variety of continental type food including fruit, breads, cheese, etc. You also had bacon and eggs but that was not quite the same quality. Instead of the buffet, you could choose from a small menu - poached eggs were 3 euro for example. Good quality food and value overall. The room service menu was similar value and food (a euro or so more expensive than in a restaurant which is pretty good for any hotel).
The location may be an issue for some people - it's exactly 1.1 miles from the Termini metro station and took use 20 minutes to walk there (2636 steps as I'm that sad to report!) This wasn't so bad for us but it's pretty far out of the way if you're not used to walking and there are no metro or rail links nearby - there were plenty of buses on the two main roads to the side of the hotel. Although the hotel is pretty remote from the centre of Rome, it's also very quiet and we got a good night's sleep with no noise. There are a few shops and cafes nearby but nothing much else.
We walked back and to the hotel from 7am to after midnight and never had any issues with the locals or anything like that - it appears to be a decent location.
The Villa Borghese is close by - about 10 minutes walk away and it's mostly free and I'd recommend visiting there as it's a large park and stately home.
Would I stay there again? Yes, it was good value and excellent room although the location was not central so be aware if this is an issue for you.
Recommended and would have got an excellent rather than a very good if it wasn't for the receptionist issue who treated us rather rudely and dismissively.
We stayed here for one night. It was quite far away from anything but the Villa Borghese, which is a bit of a problem because the public transport system in Rome is confusing and unreliable to say the least! We did take a bus, but I wouldn't recommend it for the faint of heart or if you are in a hurry. On the plus side, it was in a residential area so didn't feel too touristy.
The hotel is interesting and stylish in terms of decor, but at times we weren't sure whether it was retro 60's, 80's or just old and outdated. The spacious bedroom had a bizarre burnt plastic smell, but it went away after we turned the fan on. Free wifi is available, but they didn't tell us so I found it by chance just searching for it....
The shower was terrible as the water kept leaking out onto the floor and the shower head didn't work properly- I had to unscrew it and fix it. Shampoo, but no conditioner. Some hairs on the floor. Just a pain and not a pleasant and pampered bathing experience for a four-star hotel. Beds were ok, but there was only one pillow and it was thin. It was quiet at night, however. Again, not four star quality. The breakfast was awful powdered eggs and luke-warm weak coffee. Mediocre.
The staff was not very pleasant and completely devoid of any lively friendliness that Italians are known for. We came in soaking and dripping after a freak rain storm. I made a joke to the receptionist about dripping all over the floor and desk. No response. No smile. No offer for an umbrella next time. Just half dead. When asked for a map, they provided one, but I got a huff and a sigh when asked where the hotel was on the map. They weren't horrible. The staff did what we asked, but just were not service oriented. They seemed annoyed that people were staying there.
So, not horrible, but not a special experience you look forward to from a four-star hotel. There are too many good hotels to settle for this one.
The Albani Hotel is situated in a quiet residential district in the north of the city close to the Villa Borghese. While its distance from the city centre has its advantages, allowing you to live among the citizens rather than the tourists, it becomes a problem if you are hoping to sample the nightlife. On the plus side, the hotel is well-served by public transport, but after midnight a taxi is the best (only?) option but costs €12-15 to or from the Piazza di Spagna. For seeing the sights I would recommend the tram system. There is a tram stop at Piazza Buenos Aires, a few minutes’ walk from the hotel. From the hotel turn left onto Via Orfanto and then right onto Via Po. The tram stop is a couple of hundred yards ahead at the junction with Viale Regina Margherita. The No. 3 tram (going left to right as you approach from the hotel) will take you directly to the Colosseum, while the No. 19 (going from right to left) has its terminus at the Vatican (Piazza del Risorgimento). Tickets can be obtained from the tobacconists at the left hand side of the Piazza. It is also possible to walk to the centre via the park and the northern entrance to the Piazza di Spagna metro which you will find at Viale del Galoppatoio.
The hotel itself is a seven storey modern building on the junction of Via Adda and Via Orfanto. On the plus side, the hotel is well-appointed with an attractive dome-capped bar a few steps up from the spacious reception/lounge area. It is brightly decorated with lime green the predominant colour. On the minus side, your experience of the hotel will be coloured by the lottery of the room allocation. If you are lucky, you may be allocated a room overlooking Via Adda and its walled garden. If you are not so lucky, your view will be the backside of the buildings on Via Basento. Our room, #424, was one of the smallest I have experienced anywhere and was overlooked by the occupants of the apartments opposite. This resulted in four days of curtain-drawn twilight. Moreover, our room was located next door to the service lift and cleaners’ room, resulting in a 7.30 start each morning like it or not. This culminated in an unrequested (and very annoying) wakeup call at 6am on the morning of our departure. An unrepentant receptionist merely described this as a ‘mistake’ but did not offer an apology. Overall, I would say, however, that the staff are generally pleasant and helpful and the cleaners did a good job when they weren’t shouting into their walkie-talkies at ungodly hours.
So, should you go to the Albani? Yes, if you are looking to avoid the hustle and bustle of the city centre; there are good restaurants nearby if you want to avoid the hassle of the centre. If, however, you want to immerse yourself in the Roman experience, a hotel closer to the city centre might be the wiser option.
The Albani exceeded our expectations (as we had been staying in quite moderate and particularly compact hotel rooms in other areas of our travels.)
From the lobby to the room, we really took to the good service and the fun ambiance. The room and bathroom were clean and fresh. The bed was comfortable. Breakfast was a nice spread. Check-out isn't until noon, which came in very handy for us. The surrounding neighborhood was nice and quiet (with plenty of ATMs, restaurants, and bus stops handy). One of our all-time favorite gelato shops was nearby: "Q Ice srl" at Piazza Buenos Aires on the corner of Via Po and Viale Regina Margherita. Galleria Borghese is a mere 15 minute walk away.