My husband for my 30th Birthday surprised me with a trip to Rome. We arrived at the hotel earlier than the published check in time but our room was available. When we got to the room it was very standard and wanting to see as much of Rome during our short trip we dumped our bags and went straight out. On our return and whilst unpacking there were a series of issues with the room. There was some mould in one corner, wall paper had been ripped off the walls as well as marks on them and the bathroom door handle was hanging off. We weren't too bothered and as this was a surprise did not want to make a fuss as my husband had gone to a lot of trouble. We had said that as we were out of the hotel most of the day seeing the sites and weren't spending too much time there is was fine. Later we realised the shower screen didn't fit properly so everytime we showered the floor got soaked and not just a little but completely flooded. On our second day Rome had torrential rain so much so that we had to come back to the hotel at lunchtime to change. We pressed for the lift and water was flooding through the ceiling! We took the stairs!
On checkout we explained some of the issues with reception and were just met with a grunt.
A beautiful weekend seeing the sites and the hotels location was in the centre of everything but the standard was very disappointing for a 4* hotel and i was very upset for my husband who had gone to so much trouble.
- Official Description (provided by the hotel):
- Pace Helvetia is located in a sober and elegant building set in the heart of Rome, a short walk from Piazza Venezia, the Coliseum and the Quirinale. Hotel Pace Helvetia features a rooftop terrace overlooking the monument of Vittorio Emanuele and the ancient Trajan markets. A continental buffet breakfast is served in the morning, which can be enjoyed on the terrace on fine days. The spacious rooms are embellished with classical furniture, soft carpets and upholstery or elegant parquet, combined with modern comforts. All rooms have air conditioning and a TV. A few steps from the hotel, there are several buses to Termini Station, the Vatican and the charming Trastevere district, full of bars and cafés. Free Wi-Fi is available throughout the hotel. The Piazza Venezia area - Trevi Fountain is a great choice for travelers interested in city walks, sightseeing tours and food. ... more less
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- Also Known As:
- Pace Helvezia Rome