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“Great Hotel with Amazing Staff”

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Sofitel Rome Villa Borghese
Ranked #85 of 1,290 Hotels in Rome
Certificate of Excellence
Geneva, Switzerland
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Hotel with Amazing Staff”
5 of 5 bubbles Reviewed December 22, 2013

The Sofitel was such a 5 star hotel with the most amazing staff. I cant say enough about the front desk, the concierge, the door men, everyone. They handled all our needs and set us up from beginning to end. They arranged private tour guides for each day for us, recommended perfect restaurants, made out daughter feel so special that she was anxious to get down stairs to see Luigi every morning. While the rooms are not big, the triple room was a perfect set up for us

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RSDriscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, December 28, 2013
Dear Guest,

It is so pleasant to read such positive feedbacks as yours!

It was nice to hear that all the Ambassodors and the service in general exceeded your expectations.

Everybody works exceptionally hard to make sure that every guest feels special .We do our utmost to enchant our guests and I am glad to hear that we have achieved our aim. or this reason, we are very proud to read that your daughter felt so special stayng with us, kids are for all of us "special guests"!
We will share your nice comemnts with all the Ambassadors and with Luigi.With your words you made his day!

Thank you so much for staying with us and we look forward to welcoming you in the very next future.

Best Regards

Laurent Hudry
General Hudry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
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London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 19, 2013

Just got back from a 3 night trip in Rome, where my OH booked the Sofitel for my birthday.

From the moment we checked in we were warmly greeted and had service which was second to none, and as it was my birthday we were even upgraded to a executive room. Having never visited Rome before we were given excellent advice on where to eat and what to visit seeing as we were short on time

The room was fantastic and of a great size, all members of staff were extremely helpful and polite.

The upstairs terrace (7th floor) has absolutely gorgeous views

Its safe to say I'll be staying in other Sofitel hotels around the world if the standard was like this.

Hats off to all members of staff there!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RTraveller17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, December 20, 2013
Dear Guest,

I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it.

Indeed we pay special attention into details which are not as a matter of fact. Everything is important when you are away from home.

We were delighted to provide you with our undivided attention.

We look forward to welcoming you back soon and wish you a fabulous New Year 2014 full of happiness!

Best regards.

Laurent Hudry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed December 18, 2013 via mobile

Stayed for a couple of nights before going on a cruise. The hotel is in a quite location, and close to everything. The room we booked was perfect. Balcony with views the room large for European standards.
Everything was just as you would expect from Sofitel.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank travelin45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, December 20, 2013
Dear Guest,

I thank you for praising Sofitel Rome Villa Borghese! It is always a pleasure to hear how happy are our guests when they stay with us!

We put a lot into satisfying all of our guests and we do it in a genuine way.

We then look forward to welcoming you and wish you a wonderful year 2014 full of happiness!

Yours Sincerely,

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton, Massachusetts
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

I stayed for one night in the Sofitel for a recent business trip and absolutely loved it. The atmosphere in unique and elegant, with black & white photographs in the lobby of celebrities in Rome. The front desk staff were warm, friendly and welcoming and quickly checked me into my room.
I do a lot of travel throughout Europe and the Sofitel Villa Borghese stands out as someplace special. The room was luxurious and the bed was so comfortable that I could easily have overslept just to enjoy it that much longer.
The lounge/restaurant on the 7th floor had a great selection of wines and snacks. The wait and bar service were outstanding with great recommendations and attentive service. The dinner menu looked fantastic, but a little too expensive unfortunately for a business event.
I had a few hours to explore Rome and the front desk staff were very helpful in giving suggestions for a fun walking tour.
I cannot wait to return.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sfriedenthal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, December 18, 2013
Dear Guest,

We are delighted to hear that you had a wonderful stay with us at Sofitel Rome Villa Borghese.

We do our utmost to enchant our guests and I am glad to hear that we have achieved our aim!

Thank you very much for your kind words!!!! It is such a praise to our high standards of service.

We are very pleased to notice that you enjoyed the beautiful pictures in hotel. As an ambassador of French culture and elegance, we are actually hosting the 'Magnifique Dolce Vita' exhibition with sublime shots by the famous photographer Daniel Angeli, an emblematic figure of this art form, crowned “king of the paparazzi”.

We were delighted to provide you with our undivided attention.

We all look forward to welcoming you back soon.

In the meantime, we wish you a Magnifique New Year 2014!!!

Best regards.

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
240 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed December 14, 2013

+ Very attentive and polite stuff
+awesome breakfasts (like it all Sofitels i believe),
+cosy rooms
+served bottle of champagne with strawberries
-but a room is a bit too small,
-no teethbrushes in a room

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManuZamanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, December 17, 2013
Dear Guest,

I thank you for praising Sofitel Rome Villa Borghese! It is always a pleasure to hear how happy are our guests when they stay with us.

We put a lot into satisfying all of our guests and we do it in a genuine way.

We then look forward to welcoming you and wish you a wonderful New Year full of happiness!

Best regards.

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Rome Villa Borghese

Property: Sofitel Rome Villa Borghese
Address: Via Lombardia 47, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Ludovisi / Via Veneto
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#23 Business Hotel in Rome
#52 Luxury Hotel in Rome
#59 Family Hotel in Rome
#77 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Rome Villa Borghese 5*
Number of rooms: 81
Official Description (provided by the hotel):
In the heart of Bella Roma, overlooking the Villa Borghese gardens, Sofitel Rome Villa Borghese means an outstanding stay. French-style living and devoted personalized service a l’italienne. A haven of refinement celebrating a perpetually fascinating city. The Sofitel Rome Villa Borghese stands adjacent to its namesake, just a stone’s throw from the poetic Villa Medici and the famed Piazza di Spagna (Spanish Steps). 81 elegant guest rooms, including 3 penthouse suites with private terraces, overlook either the Villa Borghese gardens or the charming city streets. Flooded with light, decorated in Natural Chic style in warm jewel tones and accented with silken textiles. Relax in marble bathtub, awaken fully refreshed from a night in the Sofitel MyBed. Enjoy delightful drinks and divine Mediterranean cuisine at the splendorous rooftop restaurant La Terrasse Cuisine & Lounge. Start the day with an energizing selection of French and Italian specialties at the elegant restaurant La Litterature. ... more   less 
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Also Known As:
Sofitel Roma Villa Borghese Hotel Rome
Sofitel Hotel Rome
Sofitel Hotel Roma
Sofitel Rome
Rome Sofitel

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