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“Wonderful stay”

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FH Grand Hotel Palatino
Ranked #306 of 1,290 Hotels in Rome
Gaithersburg, Maryland
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful stay”
4 of 5 bubbles Reviewed October 27, 2013

We were here with a tour group and had a wonderful stay. They get many tour groups so it can get crowded, but it was fine since the whole city is crowded anyway. The location is within walking distance to the Colosseum and the Forum with many restaurants and shops along the way. We had a triple room and it was sufficient for European standards. I knocked off a star because I didn't feel the staff was very receptive. We checked in and found a used bath mat behind our bathroom door. We called downstairs and asked for it to be replaced but no one ever came. We also asked for new towels one evening since we were leaving for the airport early in the morning and wanted to shower beforehand. They were reluctant and asked if we needed them right now. So we said fine we will wait until morning. We had to call early in the AM. They brought them right away but very reluctantly. I guess if it's outside of their time frame it's a big inconvenience to them. Overall though, I would highly recommend this hotel. Very clean and a wonderful location.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank luv2travel821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Meridian, Idaho
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

This hotel's location in Rome was perfect for my husband and I who were first time travelers to Rome and to Italy. Located on Via Cavour, this hotel was within easy walking distance of the Roman Forum and of the Colosseum and all that these two Rome highlights have to offer. It was also right across the street from St. Peter in Chains Church which had many interesting highlights including St. Peter's prison chains as well as beautiful statue of Michelangelo's Moses.
The Basilica of Santa Maria Maggiore, one of the five "major" basilicas of Rome, is also within easy walking distance. The front desk staff of this hotel was very helpful and accommodating. One of the amenities was a currency exchange right at the front desk with very favorable rates.

  • Stayed September 2013, traveled with friends
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Helpful?
3 Thank tskuziej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

After reading some iffy reviews of this hotel, we were not expecting too much. We requested one of the newly renovated rooms. When we arrived at check in we found that the hotel had unexpectedly upgraded us to a Jr. Suite. The room was tasteful, beautifully designed and very comfortable. The bathroom had modern fixtures featuring both a full shower and separate bath. Breakfast was included, however large groups with early morning departures left little to eat for us later folks and the wait staff seemed stressed and slow to recuperate.
The location is superb. The Roman Forum , Basilica Di San Pietro in Vincoli and the Coliseum are just a 5 -8 minute walk away. A block away, there is a Metro stop. Several restaurants from pizza to more formal sit down venues are located throughout the neighborhood. The hotel front desk provided us with a ticket and map for the hop-on-hop off bus that can be picked up near the Coliseum, making it very easy to get around. I would not hesitate to recommend this hotel to any traveler.

Room Tip: Request a newly renovated room
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  • Stayed October 2013, traveled as a couple
    • Value
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    • Service
Helpful?
2 Thank 616Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed October 11, 2013

The position of this hotel for sightseeing could not be bettered. It is 50 metres from the metro(up the hill), a 5 minute walk up the hill to a most impressive church and a square where one can catch the hop-on-hop-off tourist bus, and a 5 minute walk down the hill to the Forum etc. There are numerous restaurants close by. The rooms are clean and have almost everything one needs including safety deposit box and mini-bar/fridge but no tea/coffee making facilities. The rooms are rather small and had only one comfortable chair thus not really 4 star standard. We had a room at the front and the road outside is quite busy but it is quieter at night. It is a busy tourist hotel and I do not think the breakfast room is geared up for the volume of people having breakfast. Coming down to breakfast at 8.00am much of the food had gone and it took a long time for it to be replaced and in some cases it was NEVER replaced.The variety of food was adequate no more. The layout of the food was "interesting" but we eventually found everything. Many people were asking one another, "Where is the .....?".The service in the breakfast room was generally poor and a smile or two would have been appreciated.
Having experienced breakfast we were not tempted to try dinner there. TIP there is a small restaurant DIRECTLY behind the hotel where a good 3 course set dinner can be had for 16 Euros and the wine is reasonable too. It is a little way away from the other restaurants but walk to the metro go down the steps and turn left.

Room Tip: Rooms at the back will be quieter.
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  • Stayed August 2013, traveled with friends
    • Value
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Helpful?
Thank MinnieD45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
137 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 10, 2013

We had a great two-night stay at this hotel. The service was very good and the amenitiies are top-notch. It is centrally located just up the street from the coluseum and forum. Nothing is too far away. The rates can be expensive depdending on timing. Room was bigger than others we've had during our trip through Italy.

Room Tip: Go for a higher floor more away from the street noise.
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank MattArmb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Fantastic helpful staff. Great room, with a big bath which I needed after 30+hrs of travelling, fantastic breakfast, I was stuffing my face like a crazy person. In room dining wonderful, room service staff able to recommend great wines.
Great location, just around the corner...literally, from the Colosseum, still good distance to all major tourist spots, I walked all over Rome and over to Vatican City, was not a huge stretch.
Well priced. Will definitely stay there again.

  • Stayed June 2013, traveled solo
    • Value
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Helpful?
Thank Kiks D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed October 7, 2013

We stayed here for four nights on an organised trip to Rome and Sorrento. The position is good, an easy walk to both the Forum and Coliseum but it is on a busy main road with the associated noise if your room is on the front. Our room was small but adequate with comfortable beds and a very small bathroom.I understand that there are larger rooms and suites available but can't give an opinion on those.
My main complaint was the food. As a tour group we were in a dining room separate from the main one and the food was truly dreadful. I commented to the head waiter, when asked, that my chicken was tough. His reply was "well that's chicken" as he walked away.I failed to identify my fish dish the following evening, it was white, tasteless, and covered with something resembling wall paper paste with three capers in it. This was accompanied by a pile of very gritty spinach. My husband's pork chop was served with one tablespoon of tinned garden peas.If you decide to stay here then book bed and breakfast and go to one of the many excellent restaurants nearby.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Pip768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about FH Grand Hotel Palatino

Property: FH Grand Hotel Palatino
Address: Via Cavour 213-M, 00184 Rome, Italy
Location: Italy > Lazio > Rome > Monti
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#164 Luxury Hotel in Rome
#227 Business Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — FH Grand Hotel Palatino 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Grand Hotel Palatino is situated in the heart of the ancient center of Rome, just a short walk away from the Coliseum and Imperial Forums. Close to shopping streets where Rome's most elegant shops can be found and near Termini Railway station, the air terminal and main subway station, providing rapid links to all the most important areas of Rome. Palatino Grand Hotel has 208 large rooms, 2 restaurants, 1 bar, 4 meeting rooms. ... more   less 
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Also Known As:
Palatino Grand Rome
Rome Palatino Grand Hotel
Grand Hotel Palatino Rome Italy
Hotel Palatino

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