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“Hospitality plus”
Review of Locanda Navona

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Locanda Navona
Ranked #384 of 3,711 Rome B&B and Inns
Certificate of Excellence
Reviewed October 12, 2012

My husband and I had only one night in Rome. We didn't have a reservation since we were "backpacking" it through parts of Europe (Switzerland, Italy, Greece). Walking down the street we were using our Europe For Dummies book trying to find a room in the Piazza Navona section of town when we came upon a young waitress outside one of the cafes. When we asked her if she knew of any rooms to rent she said "let me call a friend who has a B & B right around the corner". She called Antonio who met us at the cafe and then took us to his B & B which WAS right around the corner on Via Tor Millina. Entering the old doors of the tower room made us feel like we were guests in a castle with our own skeleton key! Ha! The room was on the third floor in its own suite...no elevators but then that was part of the charm! Our room was huge! It slept 6! The shower was small but it didn't matter. The bed was comfy and clean. We only spent one night but we wanted to stay longer. Everything was out our front door, cafes, etc. We were treated like family even given a parting gift (a lovely mug)from Antonio who said we could remember him every time we took a sip of coffee! If we ever go back to Rome we would definitely stay there again!

Room Tip: You have to climb some stairs.
  • Stayed: September 2012, traveled as a couple
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Thank maryjane119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 - 96 of 168 reviews

Reviewed August 14, 2012 via mobile

We were very satisfied with Locanda Navona.
The location is very good - just 50 meters away from Piazza Navona- in a very nice alley.
The room was great (Bramante) - nice view to the street / alley, with double windows. The room was well equipped and covered all our needs.
The hospitality was very good- we were taken really good care- and answered with kindness with every question we had.
We also ordered a transfer from the Fiumichino- was right in time and got us right into the place.
A+++
We will certainally visit again!

  • Stayed: August 2012
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2  Thank Tomer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sinkero, Responsabile relazioni pubbliche at Locanda Navona, responded to this reviewResponded August 20, 2012

Kind Tomer,

we are very proud about your review, and we are very grateful for your kindness and good will.

I just regret I was not there to welcome you personally, but by reading what you wrote, my father Antonio took good care of you guys : I know he is so happy to help our Guests with tips on restaurants, bars, places to visit that many people love him as soon as they know him.

I wish you all the best, dear Tomer, and I really hope to be lucky enough to be there next time you will come and visit us at Locanda Navona.

Sincerely,

Simone

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Reviewed July 16, 2012

The location is just perfect. It's a very short stroll to Piazza Navona and every other place to tick off on the 'list of must see sights' (colisseum, forum, pantheon, vatican, Sant Angelo, Trevi fountain) is easily walkable. The area around Locanda Navona is lively and interesting, with lots of bars and restaurants, but it's not too noisy and always feels safe.

Accommodation was excellent - we had the Bramante room which has two big windows and is well furnished with comfortable bed + little fridge to hold vital supplies of wine to sup while looking out over the little piazza outside! TV too, though we never discovered any english language channels! Great airconditioning, vital during the hot roman nights! The shower room is small but spotlessly clean and well equipped with power shower and hairdrier.

Many thanks to all the staff here for their efficient care - the surprise birthday bottle of wine was a lovely gesture and much appreciated.

  • Stayed: July 2012, traveled as a couple
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2  Thank helas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sinkero, Responsabile relazioni pubbliche at Locanda Navona, responded to this reviewResponded July 18, 2012

Thank you for your overwhelming kindness and your lovely words : we try to do our best to make our Guests at home, and we are very happy when we find somebody that appreciate our efforts.

We were excited to discover that you would have spent your birthday here in Rome at "Locanda Navona" and ours was nothing but a little thing to try and contribute to make it more pleasant and enjoyable.

We hope to meet you again sometime in "Locanda Navona".

Cheers,

Simone

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Reviewed June 24, 2012

Our reservation by e-mail was originally for rooms in Casa di Sara but Simone "upgraded" our rooms to the Locanda Navona. The rooms are bright and clean and the location of the B&B is very central to many historic monuments and a very lively area of Rome. Unfortunately, the air conditioning did not work for three of the rooms in our B&B area. We were traveling with another couple who experienced no air conditioning in 40 degree Rome temperature. Opening the windows was an option, but sleep was not, for the lively and loud neighbourhood. We tried contacting all three telephone numbers that were listed on the front desk to advise the owners but no one answered. The next morning we met Simone, explained our displeasure and he then informed us that he knew the a/c was not working properly. So, we asked for a refund. The best he could do was pay our taxi to the airport, so we accepted but stated that we would not be back again.

  • Stayed: June 2012, traveled as a couple
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1  Thank Arizil_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Kind Ladies and Gentlemen,

I've been doing this job for a while now, and as soon as I met you, I knew you were nice people that would not give us trouble complaining about this and about that, and I haven't changed my mind so far.

We appreciate very much your honesty, you aknowledge the beauty and the cleanness of our rooms, as well as the wonderful location.

I've heard the A/C was not working properly from another guest that called me on the phone that same night;

even though we managed to start the A/C system again by giving him instructions on the phone, I immediatly called the A/C assistance; the A/C system was fixed the following day, the same you checked out.


I'm more than sure that you tried to contact us, on and on, as much as I'm sure I never received any call from you that night; my two other collegues confirmed they never received any call from you, nor had they found any lost call on their phones.

What I think it happened is that you simply misdialed the international prefix : "+39" has to be dialed as "0039"; some people disregard this, it can happen.

you thought you were calling us and you thought we didn't want to answer and of course assumed that we were not taking care of you as we have should.

As you can read from reviews on booking.com, a Guest aknowledge me for taking him to the hospital in Rome and waited there until he was discharged; and before taking him back to the B&B, I took him to a pharmacy to buy the medicines he needed.

You can read in another review that I received a call from a Guest, a mom with her kids, she called me from the airport when they found they were forgot their passports in the room they just left :
even if it was Sunday early morning, I left my family, rushed to "Casa di Sara", rescued their passport and brought them at the airport in time for their flight.

My mobile phone is turned on every day, 24 hours a day, simply because I work with it, and it would be a very stupid thing to turn it off or not answering the calls for two simple reasons :

I would miss booking enquiries and at the same time I would not be able to help our Guests, which is an important part of our job.

Why in the world should we would turn down for whatever reason a phone call from you ?
Or maybe do you think we treated you in a different way because we didn't like you or whatever?

After upgrading your Standard Room to a Superior Room for no other reward but a smile on your faces?

You said you are not coming back again, and it's ok, but let me say again that we are sorry that you spent an horrible night in the heat of Roman Summer with no A/C; please believe this.

I paied the cab for you to express my regret in a concrete way, but to agree and refund you was the same thing to admit that what you were saying was true :
that we received your calls but we ignored them on purpose, and that is simply not the truth.

I wish you all the best

sincerely,

Simone

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Reviewed May 28, 2012

Locanda Navona is a small hotel very close to Piazza Navona. All famous locations of Rom are in less than 20 minutes walking distance.
+ Located in the center of Rome's tourist features
+ Clean and lately renovated guest rooms
+ Very friendly service
+ 3 Cafes to choose from for breakfest, including one directly at Piazza Navona

+/- Many Bars, Cafes, Restaurants in the neighborhood. While this is a nice feature the downside is a constant noise through the morning hours. Around 4 a.m. the city cleaning starts tidying up causing noice from devices.

We enjoyed staying at this hotel very much. If you visit Rom planning to see many of it's famous landmarks this is a perfect place.

  • Stayed: May 2012, traveled with family
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1  Thank Monika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2012

We stayed at this B&B during the first week of April 2012 and loved it. The owners, Antonio and his son Simone went out of their way to assist us with our needs (our luggage were delayed). The location is perfect --- away from the crowds of the Piazza Navona but yet easily accessible (2 min walk). It's on a cobblestone street with lots of good restaurants, gelato shops and other stores, a supermarket is actually right next door. Antonio was kind enough to suggest a few excellent places for dinner. Breakfast was supplied via two nearby eateries (basic but good). This B&B is fairly new and all appliance were likewise in good condition. The room was cleaned daily with towels and other amenities supplied. Most of the major attractions are within walking distance from this B&B. It is the perfect place to stay --- friendly service, great location and clean rooms. We can't wait to go back. PS: This B&B is not staffed 24 hours a day so make sure that you inform the owners if you are arriving very early or very late so that they can make arrangements to check you in. After that everything is a breeze. Enjoy your stay!

Room Tip: We stayed in the Caravaggio Room. Has nice street views and is noise-proof.
  • Stayed: April 2012, traveled with family
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3  Thank Pks88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2012

location- couldn't be better. trust me.
room- clean,new, comfortable bad, elegant pictures, great shower!!
service- great. nice people that are willing to help all the time. ( make sure you learn some Italian words..most of the people in Italy don't really speak English. )
night life- you wont get bored..it's all there, as you walk down to the street.
location tip- at night, cross the river to Trastevestre. a short walk to find great bars, restaurants, and more.
breakfast- just what we needed, at a cafe near by. you could chose between two places: a cafe downstairs or a cafe on piazza Navona. ( 1-2 min walk )

  • Stayed: April 2012, traveled as a couple
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2  Thank Rebecca I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Locanda Navona

Address: Via di Tor Millina 35, 00186 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #384 of 3,711 B&Bs / Inns in Rome
Price Range: $121 - $1,101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Locanda Navona 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
Locanda Navona is a recently renovated bed and breakfast located in a real Medieval building, between S. Maria dell’Anima and Piazza della Pace, less than 50 meters from Piazza Navona. All the "must see" sites are walking distance from here: Piazza di Spagna with the wonderful Trinita dei Monti, Fontana di Trevi, Pantheon, Saint Peter & Vatican Museums, Castel Sant'Angelo, Campo de' Fiori, Trastevere, il Ghetto (the Jewish quarter) are just some of the places of artistic and cultural interest you’ll be able to reach with a pleasant and relaxing walk. Our neighbourhood is very colorfoul and lively, and you will enjoy a breathtaking view from the windows of our Superior Rooms Bramante & Caravaggio that will make your stay in Rome unforgettable. Guest House catg 3° QA/2013/8801 09/08/2013 ... more   less 
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