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All reviews rooftop bar piazza navona family suite great location small pool steam room spa area walking distance the hotel staff heart of rome deluxe room around the corner lovely hotel pastries restaurant recommendations major attractions minute walk
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11 - 16 of 1,196 reviews
Reviewed 4 weeks ago via mobile

Great location, good service and attentive team, communication about the use of the spa and that an appointment is required even to use the little sauna and pool was missing and caused some disappointment. Massage was excellent. TV in the room was not working properly, Wifi excelllent, roof top view only to nearby roofs and church, junior suite is overprized as it offers just few sqm more space and a sofa and no specific view just to neighbour roofs, service of the room was not very attentive - 2 of 3 sinks did not work well, shower has no option to place shower gel. Bath size was good.
We used the transport to/from airport arranged by the hotel which was very convenient.
Summary: great location, attentive team, requires some improvement esp. in communication about their services and review of pricing of the junior suite.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank AKBGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELENA_RONCONI, Revenue Analyst, Sales & Marketing Specialist at Hotel Lunetta, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your review with very nice words concerning the "excellent" massages at our Spa and as well as the "excellent" Wifi.

Thanks a lot also for noticing one of our greatest strenghts: the fact that our Junior Suites and our Rooftop terrace have view over the nearby roofs as well as over the magnificent dome of Sant'Andrea della Valle Basilica.

We hope to see you again soon.
Regards,
Elena Ronconi and the Hotel Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Hotel Lunetta near the Campo dei Fiori offers a great location to walk to Roman sights. Near Piazza Navona, the Colosseum, and shopping. The staff is knowledgeable, courteous and were able to secure last minute tickets to the Borgese Gallery and a wonderful tour of the Colosseum. The morning breakfast is tasty and substantial, perfect for getting you started on a day of sight seeing in an incredible city.

Date of stay: March 2019
Thank cbailet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELENA_RONCONI, Revenue Analyst, Sales & Marketing Specialist at Hotel Lunetta, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thanks a lot for your review!

We are pleased to read how much you appreciated our "great location", our Staff that you describe "knowledgeable, courteous and were able to secure last minute tickets to the Borgese Gallery and a wonderful tour of the Colosseum".
Thank you very much also for your words concerning our "tasty and substantial" Breakfast "perfect for getting you started on a day of sight seeing in an incredible city".

Hoping to see you again,
We send you our best regards.
Elena Ronconi and the Hotel Staff

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Reviewed 4 weeks ago

Hotel Lunetta is in the perfect location! So close to Trastavere, Jewish Ghetto, Pantheon, and more! THe hotel itself was nice and clean, and a large shower which I loved. The spa was also really nice to use after a long day of sight seeing. The staff was amazing and always gave great restaurant recommendations. I would definitely come back!

Date of stay: June 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Paradise12713240148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELENA_RONCONI, Revenue Analyst, Sales & Marketing Specialist at Hotel Lunetta, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thanks a lot for you great feedback concerning our "perfect" location, our "nice and clean" hotel, as well as our Spa "really nice to use after a long day of sight seeing".

We are also thrilled to read how much you appreciated our "amazing" staff.

We sincerely hope to welcome you back again so soon!
Regards,
Elena Ronconi and the Hotel Staff

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Reviewed June 8, 2019

This was our third stay at the Hotel Lunetta. The location is within easy walking for most of the sights, just near Campo Di Fiori, with lots of shops and restaurants.. We had a lovely room, very clean, and quiet. The reception staff are excellent. Good breakfast. Roof terrace is the perfect place to relax after a busy days sightseeing.

Date of stay: June 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Isabel0210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELENA_RONCONI, Revenue Analyst, Sales & Marketing Specialist at Hotel Lunetta, responded to this reviewResponded June 11, 2019

Dear Guest,

Thanks a lot for your excellent words concerning our location "within easy walking for most of the sights", our hotel with "lovely room, very clean, and quiet", as well as our "excellent" reception staff.

We are also very happy to learn how much you appreciated our "good" breakfast and the Roof Terrace which is "the perfect place to relax after a busy days sightseeing".

Hoping to see you again in the nearest future,
We send you our best regards.
Elena Ronconi and the Hotel Staff

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Reviewed June 6, 2019

We made a return visit the the Hotel Lunetta in April. Their customer service was outstanding. My wife had a medical event at 2:00 am and was unable to go to an urgent care facility so the gentleman working the reception desk contacted a physician who came to the hotel to treat her. A great location for seeing several of the main attractions.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank CharlesW2559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELENA_RONCONI, Revenue Analyst, Sales & Marketing Specialist at Hotel Lunetta, responded to this reviewResponded June 8, 2019

Dear Guest,

Thank you so much for your words about the "outstanding" customer service.
It has been a pleasure to have been able to help you.

We sincerely hope to see you again in the nearest future!

Regards,
Elna Ronconi and the Hotel Staff

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