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“Excellent Hotel”

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Hotel Le Clarisse al Pantheon
Ranked #202 of 1,270 Hotels in Rome
Certificate of Excellence
Reviewed October 11, 2013

First time going to Rome, made a great choice with this hotel.
Stayed there for 3 nights, Location could not be better. We were able to walk virtually everywhere we wanted to go in in Rome from this location. Just doing the south part one day, the north part one day etc..
The room was great.
Staff was really helpful and nice.
We had breakfast included at the restaurant which is next door, it was quite delicious and the staff there were great there as well.
Definately going to book this hotel again, the next time we're in Rome.

Room Tip: Don't expect big rooms anywhere in Rome.
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  • Stayed: October 2013, traveled as a couple
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1  Thank AndreBragason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile relazioni con la clientela at Hotel Le Clarisse al Pantheon, responded to this reviewResponded October 21, 2013

Dear guest, reviews like yours literaly put on a smile on our faces. As you mentioned the hotel has a great location, you can walk everywhere, that is really the best way you can live this city and to get in touch with. We are happy you had the oportunity to enjoy our Ristorante La Ciambella, where our colleagues prepare breakfast each single morning.
We really look forward to welcoming you in our hotel and we hope that again, you will enjoy this fantastic city, the food, the wine, the people, the charm, in one word this magic atmosphere that only Rome can offer to the world.

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256 - 262 of 608 reviews

Reviewed October 11, 2013

The hotel is a bit of a shock at first, hidden in a small back street and down a covered lane way. The entry is cramped but serviceable, the front desk staff are very friendly, and
the rooms whilst small are adequate given the great location. The hotel does not have a dining room and breakfast is taken at a small restaurant just down the street. It is light and airy and serves a good breakfast. The laundry is a separate establishment a few doors up the street. In general the hotel is more than satisfactory for using as a base to walk Rome. It is clean but the rooms are a bit small, again though, adequate.
The one big problem is maintenance. Five times we requested thar the TV be repaired. And as this stage it still isn't working. We are mature aged travellers and would like to rest up for some part of the day or evening with a bit of entertainment. We have been promised that a colleague or technician had been called, but it is still not working. It spoils what could have been a good stay. I note that a previous reviewer mentioned that the lift was not working at his floor. Noticed a sign on the lift door apologising for the lift not working. I guess that mean we won't see any television before we leave.

Room Tip: Check all facilities before you accept the room.
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  • Stayed: October 2013, traveled as a couple
    • Value
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Thank RoddogTasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile relazioni con la clientela at Hotel Le Clarisse al Pantheon, responded to this reviewResponded November 3, 2013

We feel sorry and concerned at the same time. In our website you can see pictures about our hotel, and you can tell it is an historical building that has been refurbished but at the same time still keeps its important personality (XIX century) and it is good to know that the hotel is located in the historical center, and streets as mainly in downtown Rome, are narrow. Our staff as you mention is friendly, we love the work we do and is really kind of you to recognize it. The size of the rooms are as described in our website, different sizes, depending on the rooms type. We do not have a dining room, that is true, we have a Restaurant, and it is called La Ciambella with capacity for 80/100 people, maybe smaller than others but not that small either, by the way, down the street there is a restaurant, at the corner, maybe you are talking about that restaurant. We do not have a laundry service, and in our website, you can read it. There is a laundry shop close to the hotel but is not run by the hotel at all.
We apologize for the inconvenience you had with the TV, the problem was the decoder and it was already replaced and now it is working properly.
Regarding the lift it is under regularly scheduled maintenance, and at the time of your staying was one of the floor's lift door the one under that maintenance, from time to time it has to have some "tune up", so actually what seemed to be "broken" were some work in progress in order to give a better service for you and the rest of the lift users.
We hope to host you again, and for the next time, we are sure that you will enjoy such nice breakfast our ristorante La Ciambella (and pizzeria), use an efficient lift, watching movies and channels in english in this case and always being supported by a friendly staff.

We look forward to welcoming again in our hotel

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Reviewed October 6, 2013 via mobile

Trust me Look elsewhere!!... Booked the Clarisse suite based on photos and reviews...half the photos on here are NOT of the Clarisse suite, in fact they are of a room at an entirely different hotel...
Cons-no water pressure in bathroom, elevator didnt stop at our floor(was told everyday was going to be fixed that day and never was(stayed 5 days)), drain clogged in shower, room not what presented here, way too pricey for what you get
Pros-location.
Pros

Thank Kevin P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Maria Rita B, Responsabile relazioni con la clientela at Hotel Le Clarisse al Pantheon, responded to this reviewResponded November 3, 2013

Dear guest. Thank you for giving us part of your time for helping us out to improve our services. The drain clogged for the shower was fixed. Sometimes in drains, things like hairs could obstruct it, and that inconvinient does not exist anymore. We are really so sorry you had problems with the elevator. As part of the ordinary maintenance program, in order to avoid malfunctions of the elevator, the elevator company is changing the internal doors. Now it is the time for the 3rd floor, and that was not an extra-ordinary maintenance operation. Because of this, we help our guests out with the luggage. Now the elevator has a new door on the third floor.

We really hope to host you again and if so, be sure dear guest, that next time you will have a better staying.

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Reviewed September 24, 2013

I know, it sounds strange to say good value,$250.00 non-refundable, but the reality of Rome is that it is outrageously expensive. I chose the 3 criteria that was essential for me. location, cleanliness, quiet and confort. I got all 3. Not the fanciest lobby, not the best concierge but but still very good. The hotel is extremely hard to find, so beware if you are lugging your bags.my tip it is around the corner from this huge (many American) bookstore.

  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Travel bird E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile relazioni pubbliche at Hotel Le Clarisse al Pantheon, responded to this reviewResponded November 17, 2013

Dear guest, thank you for your comment. We really know what is important to our guests. Since we love our job, we want to give our best to our guests. From the cleaning staff, breakfast staff, until the reception staff, we really want our guest to have an experience in Rome, more than just a visit, and we are sure you did.
Our "hidden" street alloud our guests to recharge their energies without being disturbed by the city chaos, in order to start a new day, to get the most of it.
We look forward to welcoming you in our hotel again and again.
Kind regards.

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Reviewed September 17, 2013

Hidden away in a quiet street right in the centre of Rome . This is a real gem
We were here for a long weekend and the hotel was perfectly situated it could not have been better. easy walking distance of all main attractions and shops
Great staff really friendly and helpful , Clean . Comfortable .affordable . What else could a traveller wish for.

Highly recommend you give it a go

  • Stayed: September 2013, traveled with friends
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Thank Nancy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile relazioni pubbliche at Hotel Le Clarisse al Pantheon, responded to this reviewResponded December 2, 2013

Dear guest, thank you for sharing your experience with the rest of the travelers, that we are sure, will be grateful to you. Thank you also for your kind words about our staff. We hope to host you again and that your next time in Rome, will be even better.

Kind regards.

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Reviewed September 17, 2013

This hotel was not anything like I expected when I booked my reservation. First it is not an the Pantheon it is blocks away. Veyr difficult to find. The room was small and run down. The beds very uncomfortable and the bathroom was very small. The room was also very small. The TV is a very small flat screen on the wall. Oveall extremely disappointed with the quality of my room, location and overall facility. the area was also noisy and the hotel did not buffer the noise. The lobby is a desk at the top of the stairs.I have been in Italy for the past 2 weeks ans this was by far the greatest hotel disappointment. Especially the value for the price. I would not recommend this hotel.

Room Tip: To get a good room choose a different hotel.
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  • Stayed: September 2013, traveled with family
    • Value
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1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile relazioni pubbliche at Hotel Le Clarisse al Pantheon, responded to this reviewResponded September 19, 2013

Dear Mr “Mike C”,
We were so puzzled in reading your review that we seriously thought you must have mistaken our Hotel with another one. Especially in regards to your opinion on our location: Hotel Le Clarisse is located exactly 180 mt away from the Pantheon, as anyone can easily check on Google Maps and as it is clear by the hundreds previous reviews by Guests extremely delighted by our location and the opportunities coming along with it.

As for your room: we truly regret you did not appreciate it, but we kindly inform all our readers that all of our rooms are way beyond the European Standards in terms of wideness. In any case, we always do our best to achieve our Guests’ satisfaction: whatever doubt or unease should they inform us about during their stay, they can be sure we will do whatever is possible in order to meet their expectations, including eventually a change of room, if possible and requested.

Our lobby is located on first floor, as we explicitly tell our Guests by e-mail some days before their arrival. The lobby features a reception desk (of course), as well as tables, sofa, armchairs and chairs for our Guests to comfortably use it as they please.

We understand by your words that we disappointed your expectations, and we are always grateful for any precious suggestion may come from our Guests in order to improve our hospitality Standards. In this case, though, we are sorry we could not find any suggestions of this kind in your review.

Best regards

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Reviewed September 17, 2013

Having just arrived home from Rome, we had a wonderful stay at this hotel.
The rooms were excellent, spacious and immaculately clean with free wi-fi. It was also very quite and peaceful though based in a central location. There were also many little touches that made it very special and personal. All of the staff were amazingly helpful. Taxi service to and from the airport were great. The location of this hotel was fantastic, we were able to walk everywhere easily. The Mediterranean terrace on second floor was beautiful and the perfect way to end each day after a fantastic meal in the sister restaurant, La Ciambella. A fresh tasty breakfast with homemade croissants and fabulous cappuccino coffee was served in La Ciambella but it is a must to return there for dinner.

  • Stayed: September 2013, traveled with friends
    • Value
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1  Thank J0H65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Rita B, Responsabile reception at Hotel Le Clarisse al Pantheon, responded to this reviewResponded December 2, 2013

Dear guest

We are really happy that you have enjoyed your staying here in our hotel. And as you mentioned, the hotel is quite and peaceful, however it is located in a very central area that is very convenient, you will practically walk everywhere, the best way to visit Rome. La Ciambella is waiting for you to show you more about the italian cuisine.

See you soon... we hope !

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Additional Information about Hotel Le Clarisse al Pantheon

Address: Via Dell'Arco della Ciambella 19, 00186 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #202 of 1,270 Hotels in Rome
Price Range: $77 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Le Clarisse al Pantheon 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Le Clarisse al Pantheon is a three stars hotel established in an antique building dating from the 12th century. Thanks to its prime location, is the ideal place to enjoy Rome and its surroundings. It is conveniently located close to the main commercial streets for shopping and the major tourist attractions for sightseeing such as the Pantheon, Piazza Navona, Campo de Fiori, Largo di Torre Argentina, Via del Corso, Piazza di Spagna, the Vatican, Saint Peter's square, Foro Romano and the Coliseum. Overlooking our terrace or historical buildings, the 24 rooms are designed to meet the needs of families, couples on a romantic getaway and business travellers looking for tranquillity. All rooms are soundproofed and non-smoking, with air conditioning, safe, free wi fi, Tv lcd 27" satellite, Sky Tv, minibar, courtesy tray. The comfortable and modern bathrooms offer a wide shower, dry hair, body care kit and quality bath linen. Some rooms have a Jacuzzi and old brick ceilings. For the comfort and pleasure of its guests, the hotel offers Wi Fi in public areas with a 24h/24h reception desk and the possibility of an happy hour or tasting some dishes of the Roman culinary tradition at "La Ciambella" our partner Restaurant, Pizzeria, American Bar. During the course of summer, you can enjoy the terrace located on the second floor and relax after a day of exploring the city. Quality facilities and an excellent location make the Hotel Le Clarisse al Pantheon, the perfect starting point for indulging in what Rome has to offer. ... more   less 
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