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“Amazing stay”
Review of Gran Melia Rome

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Gran Melia Rome
Ranked #89 of 1,270 Hotels in Rome
Certificate of Excellence
Reviewed June 6, 2014

We had an amazing stay at Gran Melia.
I booked this hotel for my husbands 40th Birthday as a surprise. The staff helped me to make a great experience.
We had a dinner at Viva Voce Restaurant. They also made a Birthday Cake for him. The food was delicious!!
The pool is great!
I would also like to thank the staff for a wonderful job!!

  • Stayed: August 2013, traveled as a couple
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Thank cooking i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

we are grateful to you for choosing to spend your recent stay at Gran Meliá Rome Villa Agrippina at the occasion of this important event for your husband.

We are glad to learn that you enjoyed your experience, described as “amazing”, particularly appreciating the VivaVoce dinner and the surprise by our chef for your husband, as birthday wishes.

Thank you for the kind words highlighting the staff professionalism and attitude, meant to turn each guest’s experience into unforgettable moments… we are just happy to know that we could convert yours in such an amazing one!

We do look forward to welcoming you back soon to let you continue your experience in the Eternal City...

Best regards,

Maria Ansalone
RedGlove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 - 582 of 1,483 reviews

Reviewed June 6, 2014

I was totally impressed with this hotel and have stayed here several times. The service is warm and attentive, and the staff seems genuine. The entire hotel is designed well - very modern while maintaining respect for the history. (I heard the property was owned by the Vatican, and leased by Melia.) I love the glass shower in the middle of the room (although I can see how that may be a problem if you are traveling with your family, or friends. Room service is fast with great food (especially the coffee - I love a hotel with great coffee!) Best of all is the location - we had a great view of St. Peter's from our room! We walked everywhere - which is always fun to to do in Rome - close to the Vatican, Piazza Navona and the Trastevere. The only bad thing that happened is that on our second visit - when we were leaving - we had ordered a car to take us to the airport. It seems that the front desk forgot and it took about 20 minutes for a cab to arrive, luckily we had the time to wait. These things happen, though. The car (a Mercedes) is about the same a taxi - so we would recommend having the front desk reserve one for you, why not? In summary, I love this hotel - it's on my top 10 list.

  • Stayed: August 2013, traveled as a couple
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Thank NOLAEXPLORA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

we are extremely grateful for your lovely feedback following the recent experience lived with us.

We are glad to know that you enjoyed your experience at Gran Meliá Rome Villa Agrippina, while visiting such a unique city like Rome, and that you appreciated our historical property -framed in a suggestive and comfortable location- and attentive service by our professional team.

Thank you also for highlithing the high quality of Room Service that, together with the rest of food and beverage outlets, create such a unique and great concept, driven by the two Michelin starred chef, Don Alfonso Iaccarino.

We look forward to welcoming you back to Gran Meliá Rome to let you continue your 'first class' experience in the historical heart of the Eternal City...

Yours sincerely,

Maria Ansalone
RedGlove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2014

Very beautiful, comfortable and relaxing hotel situated in an excellent location next to the vatican. Very friendly staff.
I would have wished the hotel pool to be heated...this would have made the experience perfect.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Melia Hotels International
Thank Iris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

thank you for taking the time to report your pleasant stay at our Luxury Urban Resort.

We are glad to know that you enjoyed your experience at Gran Meliá Rome Villa Agrippina while visiting such a unique city like Rome, and that you appreciated our service & facilities.

We look forward to welcoming you back at Gran Meliá Rome to let you continue your 'beautiful' experience in the historical heart of the Eternal City...

Yours sincerely,

Maria Ansalone
RedGlove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Beautiful hotel, with fabulous rooms.
Great service.
Wonderful bar & restaurant, with a decent breakfast selection.
We stayed in January so were unable to take advantage of outdoor pool & facilities.
We didn't use the spa, but would definitely take time out there on a future visit.
Perfect hotel for a trip to Rome. Highly recommend it & will be going back.

  • Stayed: January 2014, traveled as a couple
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Thank HollyDay247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing your positive feelings about.

We are glad to know that you enjoyed your experience, described as “fabulous” and that you appreciated our overall service, with special mention to the Food and Beverage unique concept.

We look forward to welcoming you back soon to let you continue your wonderful experience in the Eternal City, taking the time to enjoy also the Spa facilities and the outdoor amazing pool...

Best regards,

Maria Ansalone
RedGlove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

Stayed at Gran Melia Resort end of May 2014, to celebrate wedding anniversary. Had a very easy and simple check-in process, and the room was large and spacious. Outdoor pool was lovely and not overcrowded. Same with hotel spa facilities - cost a little on the steep side spa treatments, and even have to pay for access to spa area if you wish to use. but was totally relaxing and not over crowded. Breakfast was very good with alot of variety. Staff very friendly, and they even brought us choc strawberries n bottle of bubbly on our first night as they knew we were there to celebrate our 1st wedding anniversary.
Rooms are well equipped with fridge, plenty of cupboards to store away clothes and bags. Complimentary bottle of water daily in the room with turn-down service. Only thing that wasn't available in room was iron (due to health & safety reasons), so pack prepared for this. Huge beds, and they even have a selection of pillows that you can choose from, depending on the type of firmness you prefer.
Hotel is ideally located, and walking distance to all main sites. Thoroughly enjoyed our stay.

  • Stayed: May 2014, traveled as a couple
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1  Thank t112p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

we wish to express our gratitude for taking the time to report your wonderful experience at our Luxury Urban Resort, which you define as a peaceful retreat in the middle of the City.

We are extremely pleased to realize how much you enjoyed the Gran Meliá Rome Villa Agrippina experience, at the occasion of your 1st wedding anniversary, appreciating our “RED touches” we like to personalize our guests’ stay with, to make their moments as Eternal and Memorable like the City hosting us.

Thank you also for the kind words addressed to our staff professionalism and attetive attitude, besides the high level of quality service of Spa and breakfast.

We look forward to welcoming you back at Gran Meliá Rome to let you continue your beautiful experience in the historical heart of the Eternal City...

Yours sincerely,

Maria Ansalone
RedGlove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

When you read the reviews for this hotel you almost think they sound too good to be true, but trust me this really is one of the best hotels you could choose anyway in the world.
The location is perfect for exlporing all the sites in Rome, the Vatican is about 5 minutes walk up the road.

The rooms are wonderfully luxurious, we had a suite which had a sofabed in the lounge area for my daughter which gave both us and her a bit of space a privacy. The bathrooms are stunning, fantastic all over body shower and a huge bath tub.

What sets this hotel apart is the staff, everyone is extremely friendly, but unlike a hotel of hotels at this one the friendliness is genuine. Nothing was too much trouble and there was always someone there to deal with our needs and requests instantly.

We opted for the Red Level Service and this was definitely worth it. You get your own Red Level Lounge with drinks etc. in the evenings. My only dissapointment was the fact that the snacks provided were not in keeping with the standard of the rest of the hotel and not as good as we've experienced at other hotels offering a similar service. Minor point though in the scheme of things.

Another great feature of the hotel is the wonderful outdoor pool - after a hard day walking around the city a long dip was very welcome!

If you stay at the hotel I highly reccomend you dine one evening in Viva Voce - the tasting menu is exceptional to say the least. On a par with any Michelin star level restaurant in London.

Thank you to all the staff for making this family holiday one we'll remember for a long time to come.

We'll definitely be coming back!!

Room Tip: We recommend the junior suite red level for families or those wanting a bit more space.
See more room tips
  • Stayed: May 2014, traveled with family
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1  Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

we wish to express our gratitude for taking the time to report your wonderful experience at our Luxury Urban Resort, which you define as stunning!

We are extremely pleased to realize how much you enjoyed the Gran Meliá Rome Villa Agrippina experience, appreciating our RedLevel exclusive service, meant to offer unforgettable, luxury moments..

Thank you so much for the kind words addressed to the staff professionalism and warm attitude, especially as regard to the Red Level team & concierge which aim is to create dreamy experiences…

We are glad that you could appreciate the unique gastronomic experience at VivaVoce restaurant, driven by the 2 Michelin starred Chef, Don Alfonso Iaccarino.

We are just happy to be able to tunr your family holiday into e truly unforgettable one!

Really looking forward to welcoming you all back soon, and let you continue your wonderful experience in the historical heart of Timeless Rome…

Yours sincerely,

Maria Ansalone
RedGlove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014 via mobile

We came here for my mum's 70th birthday for 4 days! We were a party of 10, 6 adults and 4 children. The hotel property is beautiful it is located centrally and the concierge was very helpful in all recommendations. We had the red level service and there were free flowing drinks and food for all from 12-9 pm... Great for the kids! The rooms were clean and had a modern contempory feel.. The beds were very comfortable! The breakfast was extensive .. Try the eggs Benedict!! Delicious! All staff were very accommodating and helpful especially Samuel. The pool area is stunning!!! We loved it!!!!
The only one thing that we could find that could be improved is the wi fi... You have to log in every time instead of it connecting automatically! Otherwise it's been a luxurious, comfortable and exceptional stay!!! Thank you

  • Stayed: May 2014
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3  Thank NeenaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this reviewResponded June 9, 2014

Dear Guest,

thank you for sharing your recent, luxury experience at Gran Meliá Rome Villa Agrippina.

We are happy to learn that you lived such an exceptional stay with your family, at the occasion of an important event for your mum.

We are particularly pleased to know how much you appreciated and enjoyed our exclusive RedLevel service, meant to deliver unforgettable moments through our RedGlove touches...

Looking forward to welcoming you back soon to continue your 'perfect luxury' experience...

Kindest Regards,

Maria Ansalone
RedGlove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Melia Rome

Address: Via del Gianicolo 3, 00165 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Trastevere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 1,270 Hotels in Rome
Price Range: $242 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Rome 5*
Number of rooms: 116
Official Description (provided by the hotel):
New opening in 2012 of the exclusive resort Gran Meliá Rome, located in the historical and cultural heart of the Eternal City. Discover a luxury hotel located just 5 minutes walk from the Vatican and 15 minutes from the principal attractions of Rome (Piazza Navona, Campo di Fiori, Panteón, Castel Sant´Angelo or the popular neighbourhood of Trastevere). Experience the magic of classic Rome and enjoy this Garden of Eden in the very heart of the city, which is located in the old Villa Agrippina, belonging to Emperor Nero’s mother.In our 116 elegantly decorated rooms and deluxe suites, you will enjoy magnificent panoramic views of the Vatican, Castel Saint Angelo or the beautiful gardens. You will have full facilities available to you, with elegant bathrooms, free WIFI Internet, Clarins® luxury amenities, Nespresso® coffeemaker, Ipod Docking Station, all in your room. Spectacular hydromassages, terraces and private gardens in superior categories. All rooms include access to our YHI Spa & Wellness Centre, Melia Hotels own line of Spas.Discover a unique hotel in the city and experience the most exclusive and personalised luxury of our RedLevel service, our Boutique within the Hotel. Elegant traditional décor with surprising avant-garde touches and luxurious details will make your stay a unique one. Italian and international haut cuisine, creative and signature gastronomy, magnificent private botanical gardens, spectacular terraces and panoramic views of the centre of Rome combine to conjure up a magical setting.This spectacular deluxe resort located on the banks of the romantic Tiber River, is surrounded by a 7.500 m2 park, outside pool and hydromassage with Vitality Pool. Its impeccable personalised attention and butler service, magnificent YHI Spa and Wellness Centre, sauna, interior relaxation area, Fitness area with personal trainer, Beauty Centre, gastronomic areas and fashionable lounge, will change your concept of a deluxe resort in the centre of Rome. Enjoy this Paradise in the centre of the most romantic city in the world. ... more   less 
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