I have traveled many places around the world and I have experienced many different hotels and places to stay and this apartment and the company are at the bottom of my list. We stayed at the Castel Sant'Angelo in Rome. Where to begin. First of all the description included air conditioning. There are air conditioning units in the apartment but they are non functioning. Not good for June in Rome. The heat in the apartment was miserable. We called the office and had 2 different "technicians" come and look. Niether of which spoke a word of English so I still dont know what the problem was. The office finally stated they could not fix the problem. I understand things break but what was really frustrating was their lack of support to do anything for us to help us fix the situation. Basically they just said too bad it doesnt work. I asked for a discount or anything to help remedy this situation. They offered me only my 20Euro payment for the baby crib back (which we reserved ahead of time but was not available until our second day here..making it real fun with an 18month old to run free) and our 15Euro internet.(oh and the internet only works in the room you have the router plugged in to.
Secondly the description is a "Romantic and Quiet" Neighborhood. Well only if honking horns, noisy ambulances and businesses opening their doors right outside your window is your idea of Romantic and quiet . I realize we are in Rome but maybe they need to rethink their description. Nevertheless who can think about being Romantic in an apartment that is 100 degrees inside.
The apartment itself looks nice but one walk across the floors in your white socks and you are throwing them in the garbage. We actually went out and purchased a mop because the floors were so dirty.
There are beautiful light fixtures in the apartment but many of them are missing bulbs and on the subject of things not working if you want to take a cold bath (you wouldnt want a hot one in this heat) in your jacuzzi tub be prepared the jets dont work either.
So all in all I would highly advise you to stay clear of the Apartments apart and their miserable apartments and terrible management.