We stayed 13 days, we booked by "despegar" Euros 65 versus Directly Euros 94 + taxs
New hotel , minimalist and modern. Rooms ok, House keeping very good with old lady (Russian ) , not Teodora...
From Hotel to Rome: bus Number 881 (you can take at the fornt door across the street to Roma(direction Paola) 25 minutes far from ponte Sant¨Angelo
best Waiters: 1st SIMONA, (breakfast & lunch) she is efficient, nice, good memory, (she should be the Manager due to her Client Service Orientation), 2rd Maitre Paolo, he helps you at night in the restaurant. 3nd Helen breakfast .
Marta (bak office) is also excellent. They are the ones who will make your stay agreeable ...
People at Reception are not Customer Service Oriented at all !!! Specially Francesca. She has very bad attitude, MG (he didn´t want to identify himself (incredible) at the front desk on July 11th. He had Zero Clients orientation.
They receive a lot of Excurssion from many many countries so they are used to "dispatch" not Care. The Manager Franck promised to say when the Technitian would solve my internet problem, !!! well after 13 days he never called
- Official Description (provided by the hotel):
- Holiday Inn Rome Pisana is located near the Vatican, in the Western area of the Capital a few minutes away from the New Fair of Rome, from the Big Ring Road (GRA), and from Fiumicino Airport (Leonardo da Vinci). The Hotel is entirely renewed: the Hall leads you to a living room decorated with an elegant and essential style, arranged into peaceful relax zones. From the 1st of October 2014 the Holiday Inn Rome Pisana offers a quick and convenient way by a shuttle service to reach the center of Rome (Piazza Risorgimento in proximity to Vatican). The service is on request and operates according to scheduled timetable. A fare is forecasted. ... more less
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- Also Known As:
- Pisana Palace Hotel
- Pisana Palace Rome