We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hotel American Palace EUR” 4 of 5 bubbles
Review of TOP Hotel American Palace EUR

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
TOP Hotel American Palace EUR
Ranked #792 of 1,292 Hotels in Rome
Sarajevo, Bosnia and Herzegovina
Level Contributor
116 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Hotel American Palace EUR”
4 of 5 bubbles Reviewed January 23, 2013

The hotel is located on the last metro station Laurentina and it is easy to get to the center. ,
The breakfast is very good with excellent choice. Close to the hotel there is a supermarket Carrefour.
Rooms are clean, the staff very friendly, nice atmosphere.

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AmirCaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review, February 4, 2013
Dear Mr "Amircaus",
Thank you for taking the time to share with us your lovely feedback following your recent stay.
We appreciate the fact that you enjoyed our services, breakfast, quality of food and Staff.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
The feedback we receive from valued guests like yourself, enables us to keep up the good work.
We look forward to welcoming you again at the American Palace Eur.
Sincerely
Stefania Catozzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,277 reviews from our community

Traveler rating
    177
    297
    396
    229
    178
See reviews for
166
358
94
348
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Turkish first
  • Any
English first
Derbyshire
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

The room was of average size for 2 people. One step up into the bathroom, handrail by bath. Clean. Towels and toiletries provided. Nice garden. Good choice of "all you can eat" breakfast: fruit, yoghurts, juice, tea, coffee etc. Croissants, cakes, biscuits, cheese, ham, tomatoes. Scrambled eggs, toast. Friendly multi-lingual staff. Metro 5 mins walk. Nearby free parking. Free WIFI for 24 hours. TV in room with English BBC news. Nice restaurant reasonably priced. Approx 9 Euro for pasta. 9 Euro for half litre of Chianti/Valpolicella. Approx 40 mins from Fiumicino Airport (if you don't get lost!). I would stay here again.

Room Tip: Some road noise. Double bed has 2 mattresses.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jr27Derbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppoloan, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review, January 23, 2013
Dear Guest

Thank you for your review regarding your stay at the American Palace Hotel .We greatly appreciate you dedicating the time to share your experience with us.
We do always our best to offer a good stay to you all and all our staff is completely orientated to our guests' satisfaction.
We hope to have the opportunity to welcome you back to our Hotel in Roma in the next future.
Best Regards
Stefania Catozzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed January 4, 2013

Not bad at all, but I was expecting little bit more quality.
The hotel is is too far from centrum, but it's located near to the Laurentina's metro station, so it's easy to go to centrum. Last metro from centrum to Laurentina departs at 2am, so if you don't catch it, you have to pay 25€ to 30€ for the cab.
Breakfast was not at the level of 4 star hotel.
If you leave the hotel to fiumicino airport, try to ask hotel reception to arrange you a ride. It will be cheaper than a normal taxi. After all we had nice and peaceful stay.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Techolat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review, January 28, 2013
Dear Guest,
I thank you very much for your review regarding your recent stay with us.
We take all your guests' feedback very seriously and we will take all the needed actions to improve our service.Our goal is to be able to offer the best quality of efficiency in our service, so that our guests could enjoy always a pleasant stay with us.
We do hope to have the chance to have you back in our hotels and offer a much better service, close to your expectations.I remain at disposal,
Sincerely
Stefania Catozzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed December 26, 2012

It's a bit far out from the heart of town but it's close (7 min. walk) to the Laurentina Metro Station (Line B) and it takes about 20 minutes to get from there to Termini (Central) or Colosseo (Colleseum). So it's not too bad. If the public transport has closed, then you almost always need to use a taxi and that's 20-25 EUR from city centre to the hotel.
I paid only $35 per night including breakfast so it was good value for money and the breakfast was fine. The hotel does have adequate facilities: good wi-fi connection (free but you'll need to get a coupon everyday), housekeeping daily, good water supply (even heating), restaurant (but I don't recommend it at all), bar, lounge, terrace with seating etc.
The room I stayed in was cramped but that's what one should expect at the price of $35 per night - probably isn't the best they can offer. Considering hostels don't cost much less, this is a great deal.

Room Tip: Maybe pay a bit more.
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Freyr F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review, January 29, 2013
Dear Guest
Thank you for posting this review and sharing your feedback on what appears to have been not a pleasant experience. Please accept our sincere apology for the list of service failures you had during your stay. Did you hav any trouble with our restaurant for example? We take all feedback very seriously and truly regret that we didn't meet completely your expectations. We will follow up your comments assuring to prevent similar circumstances in the future and to assure all the time a superb stay towards our guests.
We had the pleasure to host you, and looking forward welcoming you again
Sincerely ,
Stefania Catozzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 25, 2012

stayed here for 5 nights recently. Started off well. room was decent and clean. dinner was awful. steak was grilled on the pan... are u jokin .. pasta carbonara was undercooked did not even touch it. ruined our first night ... breakfast was ok.. few decent choices at the continental buffet...
and overcooked scrambled eggs not to forget... we were just having a look around the hotel in the public areas, one member of staff was so rude unbelievable for a hotel .... we thought it happens in ROME....
internet coupon had to be taken at reception which was handy . reception staff was good particularly the old gentleman didnt take his name . thank you for ur service sir.......

Room Tip: 6th floor is the best floor
See more room tips
  • Stayed November 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank abz34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rome hotels

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed November 11, 2012 via mobile

AC do not work! The room are noise because cars and buses pass just in front of the rooms 24hrs. TV with about 18 local chanels and is a very old model 15 inch TV.

I do not recomend this place if you travel with another person or need to rest.

  • Stayed November 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank GremaroRivera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 7, 2012

If you are around Rome and you are looking for a cheap hotel to spend a night before going to the airport you could stay here (It is quite far from the city center but this is the reason we chose it-close to the airport and easy parking).
Nothing was bad but nothing remarkable to write about.
Our room was decent in every way and the breakfast buffet average.
At the cost of 34 euros for a double room you cannot expect something better.Good value for money.

Stayed November 2012, traveled as a couple
Helpful?
Thank ndsks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rome hotels
Cristoforo Colombo Hotel
#522 of 1,292 in Rome
3.5 of 5 bubbles 1,433 reviews
Hotel Santa Costanza
#421 of 1,292 in Rome
3.5 of 5 bubbles 768 reviews
Grand Hotel Fleming
#420 of 1,292 in Rome
3.5 of 5 bubbles 1,156 reviews
Show Prices
Show Prices
Show Prices
Campo Marzio
Grand Hotel Plaza
Grand Hotel Plaza
#633 of 1,292 in Rome
3.0 of 5 bubbles 1,266 reviews
Esquilino
Venetia Palace Hotel
Venetia Palace Hotel
#337 of 1,292 in Rome
4.0 of 5 bubbles 720 reviews
Esquilino
BEST WESTERN Premier Hotel Royal Santina
Show Prices
Show Prices
Show Prices

Been to TOP Hotel American Palace EUR? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TOP Hotel American Palace EUR

Property: TOP Hotel American Palace EUR
Address: Via Laurentina 554, 00143 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#318 Luxury Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — TOP Hotel American Palace EUR 4*
Number of rooms: 164
Official Description (provided by the hotel):
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Agoda and Travelocity so you can book your TOP Hotel American Palace EUR reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Top Hotel Rome
Rome Top Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing