My sincere suggestion is to avoid all hotels within Leonard Hotels group.
When we came the receptionist said that there was no room for us (we booked directly by hotel’s web site 3 months before and got confirmation by email 4 days before we arrived that everything is ok). Can you imagine the beginning of our stay in Rome?! They offered us another hotel from their group (Bled hotel) because they did not sell all rooms in that, way further hotel, and they had to find the way to do this (our names were already on the list of the arrivals for that day in Bled hotel but not Edera which we booked). The hotel is one metro station southern from hotel Edera (2km from Piaza Venezia). The lady who was presented as a director was very unpleasant. She was talking only in Italian or Spanish. Her answer on double booking was that it is not their fault, and that we can go to the other hotel they offer (Bled) or to go out on the street. At the same time with us was also one young couple from St. Petersburg who had the same problem.
I would never ever stay in any hotel in this group and I would not recommend them to anyone.More
- Free Wifi