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Hilton Garden Inn Rome Claridge
Ranked #182 of 1,290 Hotels in Rome
Certificate of Excellence
Northern New Jersey
Level Contributor
158 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“good experience”
4 of 5 bubbles Reviewed February 21, 2013

We had an enjoyable three night stay at Christmas 2012. The hotel is more neighborhoody than the pictures suggest, in the upscale, largely residential area of Parioli. It is out of the touristic heart of Rome, but we found it safe and peaceful, with easy tram service into the center, and quick, affordable taxis when we chose to use them. The rooms are immaculate and nicely appointed, but very compact. As a family of four, we took 2 rooms, and we really did need them. Staff was friendly and helpful. Breakfast was fine, if unremarkable (some of the hot dishes were not kept hot). The rooms were hot, as people say. With that being said, and with some confusion on the part of the desk clerk when we arrived around 1 a.m., I'll give it a 4. We would return.

Stayed December 2012, traveled with family
Helpful?
1 Thank WaterEnthusiasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this review, February 23, 2013
Dear WaterEnthusiasts,
Thank you for your kind review.
We are pleased to read your enjoyed your stay at our hotel.
Hoping to be your choice again for your future stay in Rome, we remain,
Yours faithfully.
Cinzia
Booking Department
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group - Rome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,031 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
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English first
Portland, Maine
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

Had a very mixed experience at this hotel. We stayed here because I could use Hilton Honnors points. On the good side, the staff were very helpful, explaining the bus/tram system, recommending good restaurants, and answering questions. The room itself was also ok, very typical of a Hilton Garden Inn. Bus and tram system was good for getting around, and we were also able to walk to several places. On the not so good side we experienced three problems; 1) As others have noted, room can get very hot. Room heat can not be controled in the room, so it was either roast or "turn it off" (quote from front desk). We had to open the window to help cool, which lead to problem 2) a makeship casino behind the hotel, with noise going all night until about 2 or 3 in the morning. Staff told us the casino was illegeal, but calling the police did not resut in anything happening. So, we had to listen to the noise most of the night. Several others complained about the noise as well. I guess it mostly affects the rooms in the back, but other guests on lower floors complained too. The only other minor problems were that the breakfast was not very good and we had a fire alarm at 1:30 am (false alarm, they think someone was smoking in a non smoking room), but it was no fun martching down the stairs outside and waiting in the lobby. Probably would not stay there again.

  • Stayed February 2013, traveled on business
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Helpful?
3 Thank buoybell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 16, 2013

Stayed there 3 nights in Feb 2013. We normally stay at a chain if we aren't sure about overall hotel standard in a city and we think we made a good decision for this one. Price is very good compared to those in historic centre of Rome. The location is slightly off the centre but we actually like it as the neighbourhood looks fine, with walk distance too the big park nearby. There are 2 tram lines stopping in front of the hotel and a few bus routes close by.

The hotel itself is pretty good, a bit non-frill but we think that's just enough. Reception staff are very friendly and helpful, speaking fluent English. Room is on the compact side but the design is great so you wouldn't feel tight given the functionally designed furnitures. Balcony would be nice if we come in hot weather. Breakfast is good with some hot options available on self-service and we ordered omelettes every morning. Coffee from the machine isn't great so better order from waiter/waitress. Remote printing is a good business feature that's also helpful for leisure travels as we printed off boarding pass etc. all complementary. Overall a very well-run hotel, will definitely stay again.

The restaurant nearby, Taverna Rossini, tavernarossini.it is definitely worth mentioning too, as some previous commentators here described, great food and we dined there 3 nights in a row. The waiting staff are friendly with fluent English service and English/Italian menu. Not the cheapest but certainly a local favourite as it is compacted every night when we were there.

Room Tip: Most rooms at the back or side seem to have balcony which is nice.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Chen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this review, February 23, 2013
Dear Chen W,
Many thanks for your lovely review.
We are pleased your stay at our hotel was comfortable and up to your expectations.
We do hope there will be another chance to host you hopefully in summer time so you'll be able to enjoy a nice breakfast on your room terrace!
Warmest regards.
Cinzia
Booking Department
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group - Rome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
164 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

We never stay at American hotels when traveling in Europe, but this time we made an exception. This Garden Inn is pretty typical--very comfortable room, helpful staff, good breakfast. While the location isn't central, the public transportation is right out the door (the tram--the bus is around the corner) and the person who answered my comments promised that they would see that the instruction sheet they hand out tells you how to get back to the hotel as well as how to get to the sights you may be seeing. There is an excellent restaurant around the corner and a grocery market across the street. For people looking for the typical comforts of home, this is an excellent choice.

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
Thank travelingrudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

We stayed here in January 2013 for a three day break in Rome. Although further out of city than we would usually book, it was easy to get around as the tram stopped outside to go straight to the Colliseum, a forty minute ride and similar the opposite way to the Vatican. Bus stop around the corner for journey to Spanish Steps and Trevi Fountain. Pleasant journeys as people very friendly and helpful.
Hotel room clean and basic but comfortable, fridge and kettle. Could do with more storage and hanging space. We got very wet and there was nowhere to hang wet coats to dry them off. Could not put them in wardrobe obviously. Room very hot as air con is set for winter and cool for summer.
Staff helpful and taxi was easy to arrange to collect us at airport. A great restaurant around the corner called Rossini, superb food, delightful staff and lots of atmosphere. Do not use the one next to the hotel called Mattarello. Overpriced and unhelpful staff. They had an English menu but still produced the wrong order and were arrogant in attitude. They wear T shirts with So Ignorant written on the front, we have to agree!
Had a wonderful time in Rome, recommend it.

Room Tip: Ask for a room on the side away from the road, although it is not that noisy.
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Ilovetotravel21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

What a great place to stay on your visit to Rome. I was here in Jan/Feb 2013 for several nights during a vacation trip to Rome. This site has several mixed reviews on the hotel, but I am not sure why. This hotel does not miss an expected beat and contains several pleasant surprises.

Location: Fortunately this is not on the heart of all the tourist sites - most sites are one 15 minute bus ride away and if you decide to catch a cab, the ride will cost approximately 12 euros. As a tourist, the location worked for me because I like catching the bus with local people, it is part of my vacation experience. Also cabs are easy to and the drivers quite honest.

This property is located in an upscale residential area with easy access to several local restaurants - if you were at home, the equivalent restaurants are the kind you would nip into for dinner and drinks with your friends or a romantic dinner with you sweetie. The patrons are clearly local, the staff(s) have either passable English or are willing to enthusiastically engage in a game of point and pantomime to ensure you get a good meal.

The Rooms: Are standard US size rooms and appointed as expected for a Hilton (actually much nicer than some - I wonder if this was recently renovated).

Guilty Pleasure: The hotel staff is so helpful it is easy to be lulled into taking full advantage of their pleasant nature. Need to get somewhere - ask G. Not only does she know exactly what mode of transportation is the best. She will pull out her personal phone and use an app to tell you how soon the bus will arrive. Feeling overly optimistic about walking someplace that is rather far? You will receive a subtle shake of the head and a suggestion for a better option. Foolishly lost in the city and need emergency directions - they have that covered too.

BTW - this hotel serves both breakfast and dinner.

  • Stayed February 2013, traveled solo
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Helpful?
6 Thank MissNPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

Stayed here 4 nights on business; staff was friendly and very helpful; arranged for a driver to pick us up at the airport (55 euro), check in was quick and rooms were available after long flight. I reserved King Superior room, was large and had a big balcony, and nice bathroom. Referidgerator wasnt working, but they changed it out quickly; also I had an iron and ironing board brought up to the room. Breakfast was ok, adequate amount of items (I am used to crispy bacon , but this seemed to be a local custom of not so crisp); fruits were good and waffle maker worked nicely. Room was a little warm, I shut off heat (using switch), and put large towel under dooor to prevent heat from hall way entering room; which worked for me (didnt have to open window, was cold outside anyway); no issues after that room was comfortable. Again very nice room, and staff. Thoroughly enjoyed my stay....Also great restaurant around the corner I must not forget to mention tavernarossini.it, great italian food also next to it is also a seafood restaurant also run by them I believe (I only tried the italian place twice) wish I listed to others on here and had eaten their sooner in my stay :( .. Oh well..absolutely loved that restaurant.

Room Tip: I had room 604 very nice room.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jack N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rome Claridge

Property: Hilton Garden Inn Rome Claridge
Address: Viale Liegi 62, 00198 Rome, Italy (Formerly Claridge Hotel)
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#84 Business Hotel in Rome
#105 Luxury Hotel in Rome
#168 Romantic Hotel in Rome
#301 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Rome Claridge 4*
Number of rooms: 93
Official Description (provided by the hotel):
Hilton Garden Inn Rome Claridge: 4 stars at the very heart of Parioli - Rome A corner of refinement from where to explore one of Rome's most exclusive quarters. This is the Hotel Hilton Garden Inn Rome Claridge, 4 stars at the very heart of Parioli, a few minutes from Villa Borghese Gardens and with its extraordinary art gallery. At disposal 93 rooms and some junior suite furnished with refined designer furniture in the tranquility of a prestigious area. For those who want to combine the business to fitness can have a sleek gym, sauna and Turkish bath. For lovers of Sport outdoor the adjacent Villa Borghese provides a detailed path Fitness. The hotel is located close to the famous Via Veneto, heart of the Fellini's Dolce vita. The excellence of the hotel facilities is confirmed by a delightful restaurant with special care for vegetarians and celiac guests. Hilton Garden Inn Rome Claridge has a meeting Centre with 4 meeting rooms and a total capacity of 220 people. Wi-fi internet connection is available and totally free of charge in all the areas of the hotel. ... more   less 
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Also Known As:
Claridge Hotel Rome

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