Sorry to say this was my worst reservation experience. I arrived in Rome with my partner and 87-year-old father. After taking a taxi to the hotel I was told my reservation (made weeks in advance) could not be honoured as the hotel was full and Venere had given them too many bookings. We were given a taxi and taken to the creaky and grubby Pace e Elvezia situated on one of the busiest corners in Rome. In this "5 star" hotel the upholstery was stained, shower broken and the room was too hot to sleep in as the windows could not be opened for the noise. (Some of the scores above actually related to the latter hotel as we never saw the Sistina rooms.) The slight reduction and the mini bottles of Prosecco hardly compensated for the inconvenience caused. I was disgusted and worried about my father's health and well-being. Shame on you, Sistina!
- Official Description (provided by the hotel):
- Set between Piazza Barberini and the Spanish Steps, Hotel Sistina offers free Wi-Fi throughout the building and a top floor terrace with fantastic views of the city center. This small, friendly hotel is located in one of the most elegant streets of Rome, home to the famous Sistine Theater. At 200 meters, the nearest metro station (Barberini Station) will allow you to reach all of Rome's tourist attractions. Sistina Hotel features a reading room and a TV lounge. The multilingual staff at the front desk will be happy to assist you in booking guided tours, excursions and theatrical performances. There is also a free map of the city and free continental breakfast. The central area of Piazza Barberini, a stone's throw from the Trevi Fountain and the Spanish Steps, is a great choice for travelers who are interested in food, city walks, and tours. ... more less
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